@misc{Adrian Babbidge_2002, title={Re-Thinking Risks: The Business of Museum Governance}, url={http://www.egeria.org.uk/online-resources/}, publisher={Egeria Heritage Consultancy}, author={Adrian Babbidge}, year={2002} }
@book{Allen-Greil, Dana_Beale, Katy_2010, address={Edinburgh}, title={Twitter for museums: strategies and tactics for success : a collection of essays}, publisher={MuseumsEtc}, author={Allen-Greil, Dana and Beale, Katy}, year={2010} }
@book{Ambrose, Tim_Runyard, Sue_1991, address={London}, title={Forward planning: a handbook of business, corporate and development planning for museums and galleries}, volume={Heritage}, DOI={10.4324/9780203639931}, publisher={Museums & Galleries Commission in conjunction with Routledge}, author={Ambrose, Tim and Runyard, Sue}, year={1991} }
@misc{Anderson_2004, title={The Metrics of Success in Art Museums}, url={http://cgu.edu/pdffiles/gli/metrics.pdf}, publisher={Getty Leadership Institute}, author={Anderson, Maxwell L.}, year={2004} }
@misc{ title={Culture, knowledge and understanding: great museums and libraries for everyone}, url={https://westmidlandsmdo.files.wordpress.com/2011/11/arts-council-strategy.pdf}, author={Arts Council England} }
@book{Audit Commission for Local Authorities and the National Health Service in England and Wales_1991, address={London}, title={The road to Wigan Pier?: managing local authority museums and art galleries}, volume={Audit Commission local government report}, publisher={H.M.S.O}, author={Audit Commission for Local Authorities and the National Health Service in England and Wales}, year={1991} }
@misc{Babbidge, title={Governing Independent Museums}, url={http://www.aim-museums.co.uk/downloads/1bf3188a-dd7d-11e1-bdfc-001999b209eb.pdf}, publisher={Association of Independent Museums}, author={Babbidge, Adrian} }
@misc{Babbidge_Ewles_Smith_2006, title={Moving to Museum Trusts: Learning from Experience}, url={http://webarchive.nationalarchives.gov.uk/20110802101741/http:/www.mla.gov.uk/what/support/toolkits/~/media/Files/pdf/2010/programmes/Strategic_overview_of_museums_that_have_devolved_to_museum_trusts}, publisher={Museums, Libraries and Archives Council}, author={Babbidge, Adrian and Ewles, Rosemary and Smith, Julian}, year={2006} }
@book{Blastland, Michael_Dilnot, A. W._2007, address={London}, title={The tiger that isn’t: seeing through a world of numbers}, publisher={Profile}, author={Blastland, Michael and Dilnot, A. W.}, year={2007} }
@misc{2007, title={Executive summary - Strategy to 2012}, url={https://www.britishmuseum.org/pdf/Strategy to 2012 web version.pdf}, author={British Museum}, year={2007} }
@misc{Centre for Economics and Business Research_2013, title={The contribution of the arts and culture to the national economy}, url={http://www.artscouncil.org.uk/advice-and-guidance/browse-advice-and-guidance/contribution-arts-and-culture-national-economy}, publisher={The Arts Council}, author={Centre for Economics and Business Research}, year={2013}, month={May} }
@misc{Chan_2008a, address={Montreal, Canada}, title={Towards New Metrics Of Success For On-line Museum Projects}, url={http://www.archimuse.com/mw2008/papers/chan-metrics/chan-metrics.html}, publisher={Archives & Museum Informatics: Museums and the Web 2008}, author={Chan, Sebastian}, year={2008}, month={Apr} }
@misc{Chan_2008b, address={Montreal, Canada}, title={Uniting The Shanty Towns - Data Combining Across Multiple Institutions}, url={http://www.archimuse.com/mw2008/papers/chan/chan.html}, publisher={Archives & Museum Informatics: Museums and the Web 2008}, author={Chan, Sebastian}, year={2008}, month={Apr} }
@misc{Charity Commission_10AD, title={The essential trustee: what you need to know, what you need to do}, url={https://www.charitycommission.gov.uk/detailed-guidance/trustees-staff-and-volunteers/the-essential-trustee-what-you-need-to-know-cc3/}, author={Charity Commission}, year={10AD} }
@misc{2012, title={SORP charity accounts and reports: what you need to know}, url={https://www.charity-commission.gov.uk/Charity_requirements_guidance/Accounting_and_reporting/Preparing_charity_accounts/sorpfront.aspx}, author={Charity Commission}, year={2012} }
@misc{Civil Service, title={Principles for participation online}, url={http://webarchive.nationalarchives.gov.uk/20111011165839/http://www.civilservice.gov.uk/about/resources/participation-online}, publisher={National Archives}, author={Civil Service} }
@book{Clark, Kate_Heritage Lottery Fund (Great Britain)_English Heritage_National Trust (Great Britain)_Great Britain_2006, address={Swindon}, title={Capturing the public value of heritage: the proceedings of the London conference, 25-26 January 2006}, publisher={English Heritage}, author={Clark, Kate and Heritage Lottery Fund (Great Britain) and English Heritage and National Trust (Great Britain) and Great Britain}, year={2006} }
@book{Coombs, Hugh M._Jenkins, D. E._2002, address={London}, edition={3rd ed}, title={Public sector financial management}, publisher={Thomson Learning}, author={Coombs, Hugh M. and Jenkins, D. E.}, year={2002} }
@book{Crill, Rosemary_Stanley, Tim_Victoria and Albert Museum_2006, address={London}, title={The making of the Jameel Gallery of Islamic Art: at the Victoria and Albert Museum}, publisher={V&A Publications}, author={Crill, Rosemary and Stanley, Tim and Victoria and Albert Museum}, year={2006} }
@misc{D.C. Research_2010, title={The Economic Value of the Independent Museums Sector}, url={http://www.aim-museums.co.uk/content/research_papers/}, publisher={Association of Independent Museums}, author={D.C. Research}, year={2010} }
@misc{Department of Culture, Media and Sport Committee_2003, title={National Museums and Galleries: funding and free admission}, url={https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/274296/5772.pdf}, author={Department of Culture, Media and Sport Committee}, year={2003}, month={Feb} }
@book{Department of National Heritage_1996, address={London}, title={Treasures in trust: a review of museum policy}, publisher={Department of National Heritage}, author={Department of National Heritage}, year={1996} }
@book{Drucker, Peter F._1992, address={New York, N.Y}, edition={1st HarperBusiness ed}, title={Managing the non-profit organization: practices and principles}, publisher={HarperBusiness}, author={Drucker, Peter F.}, year={1992} }
@misc{El Beyrouty_Tessler_2013, title={Economic impact of UK heritage tourism economy}, url={https://www.hlf.org.uk/economic-impact-uk-heritage-tourism-economy}, publisher={Oxford Economics}, author={El Beyrouty, Kareen and Tessler, Andrew}, year={2013}, month={May} }
@book{Fahy, Anne_Sudbury, Wendy_Museum Documentation Association (Great Britain)_1995, address={Cambridge}, title={Information : the hidden resource: museums and the internet}, publisher={Museum Documentation Association}, author={Fahy, Anne and Sudbury, Wendy and Museum Documentation Association (Great Britain)}, year={1995} }
@article{Frey_1998, address={Akron, OH}, title={Superstar Museums: An Economic Analysis}, volume={22}, DOI={10.1023/A:1007501918099}, number={2/3}, journal={Journal of Cultural Economics}, publisher={Association for Cultural Economics}, author={Frey, Bruno S.}, year={1998}, pages={113–125} }
@article{Frey_Meier_2003, title={The Economics of Museums}, volume={149}, DOI={10.5167/uzh-52047}, journal={Working paper series/Institute for Empirical Research in Economics}, publisher={University of Zurich}, author={Frey, Bruno S. and Meier, Stephan}, year={2003}, month={May} }
@book{Glasgow Caledonian University_Great Britain_1998, address={London}, title={To charge or not to charge?: full report}, publisher={Museums & Galleries Commission}, author={Glasgow Caledonian University and Great Britain}, year={1998} }
@misc{Heritage Lottery Fund_2011, title={Digital participation and learning: 22 case studies}, url={https://www.hlf.org.uk/digital-participation-and-learning}, author={Heritage Lottery Fund}, year={2011}, month={Jul} }
@misc{Holden_2004, title={Capturing Cultural Value}, url={http://www.demos.co.uk/files/CapturingCulturalValue.pdf}, author={Holden, J.}, year={2004} }
@misc{Holden_2006, title={Cultural Value and the Crisis of Legitimacy}, url={http://www.demos.co.uk/files/Culturalvalueweb.pdf}, author={Holden, J.}, year={2006} }
@misc{Hooper Greenhill_2007, title={Inspiration, Identity, Learning: The Value of Museums. Second Study.}, url={https://www2.le.ac.uk/departments/museumstudies/rcmg/publications}, publisher={University of Leicester}, author={Hooper Greenhill, Eileen and et al}, year={2007} }
@article{Johnson_1990, address={Guildford, U.K}, title={The development of Beamish: An assessment}, volume={9}, DOI={10.1016/0260-4779(90)90022-6}, number={1}, journal={Museum Management and Curatorship}, publisher={Butterworth Scientific Ltd.}, author={Johnson, P}, year={1990}, month={Mar}, pages={5–24} }
@book{Kawashima, Nobuko_University of Warwick_1997, address={[Coventry]}, title={Museum management in a time of change: impacts of cultural policy on museums in Britain, 1979-1997}, volume={Working paper / Centre for the Study of Cultural Policy, School of Theatre Studies, University of Warwick}, url={http://wrap.warwick.ac.uk/35669/}, publisher={Centre for the Study of Cultural Policy, School of Theatre Studies, University of Warwick}, author={Kawashima, Nobuko and University of Warwick}, year={1997} }
@misc{Keene_1999, address={United Kingdom}, title={A Netful of Jewels: New Museums in the Learning Age}, url={http://www.nationalmuseums.org.uk/media/documents/publications/netful_of_jewels.pdf}, publisher={National Museum Directors’ Conference}, author={Keene, S.}, year={1999} }
@book{Kotler, Neil G._Kotler, Philip_Kotler, Wendy I._2008, address={San Francisco}, edition={2nd ed}, title={Museum marketing and strategy: designing missions, building audiences, generating revenue and resources}, publisher={Jossey-Bass}, author={Kotler, Neil G. and Kotler, Philip and Kotler, Wendy I.}, year={2008} }
@book{Kotler, Philip_2009, address={Harlow}, title={Marketing management}, publisher={Pearson}, author={Kotler, Philip}, year={2009} }
@book{Lord, Barry_Lord, Gail Dexter_2002, address={Walnut Creek, CA}, title={The manual of museum exhibitions}, publisher={AltaMira Press}, author={Lord, Barry and Lord, Gail Dexter}, year={2002} }
@book{Lord, Barry_Lord, Gail Dexter_Martin, Lindsay_2012, address={Lanham, Md}, edition={3rd ed}, title={Manual of museum planning: sustainable space, facilities, and operations}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780759121478}, publisher={AltaMira Press}, author={Lord, Barry and Lord, Gail Dexter and Martin, Lindsay}, year={2012} }
@article{Maddison_2004a, address={Akron, OH}, title={Causality and Museum Subsidies}, volume={28}, DOI={10.1023/B:JCEC.0000019515.96628.f5}, number={2}, journal={Journal of Cultural Economics}, publisher={Association for Cultural Economics}, author={Maddison, David}, year={2004}, month={May}, pages={89–108} }
@article{Maddison_2004b, address={Akron, OH}, title={Causality and Museum Subsidies}, volume={28}, DOI={10.1023/B:JCEC.0000019515.96628.f5}, number={2}, journal={Journal of Cultural Economics}, publisher={Association for Cultural Economics}, author={Maddison, David}, year={2004}, month={May}, pages={89–108} }
@misc{McMaster_2008, title={McMaster Review: Supporting excellence in the arts - from measurement to judgement}, url={http://webarchive.nationalarchives.gov.uk/+/http:/www.culture.gov.uk/images/publications/supportingexcellenceinthearts.pdf}, publisher={Department for Culture, Media and Sport}, author={McMaster, Brian}, year={2008}, month={Jan} }
@book{Middleton, Victor T. C._Association of Independent Museums (Great Britain)_1998, address={London}, title={New visions for museums in the 21st century}, publisher={Association of Independent Museums}, author={Middleton, Victor T. C. and Association of Independent Museums (Great Britain)}, year={1998} }
@article{Miller_Dawson_Perkins, address={Reston, Va.}, title={Understanding the International Audiences for Digital Cultural Content}, volume={9}, DOI={10.1045/june2003-miller}, number={6}, journal={D-Lib Magazine}, publisher={Corp. for National Research Initiatives}, author={Miller, Paul and Dawson, David and Perkins, John} }
@book{Millman, Anne_McCann Mathews Millman_Bedfordshire Museums_Hertfordshire Museums_South Eastern Museums Service_Great Britain_1999, title={Prove it!: a practical guide to market research for museums and visitor attractions}, author={Millman, Anne and McCann Mathews Millman and Bedfordshire Museums and Hertfordshire Museums and South Eastern Museums Service and Great Britain}, year={1999} }
@inbook{Moore_1999, address={London}, title={Introduction: museum management}, volume={New research in museum studies}, booktitle={Management in museums}, publisher={Athlone Press}, author={Moore, K}, year={1999}, pages={1–12} }
@misc{MTM London, title={Digital audiences: engagement with arts and culture online}, url={http://www.artscouncil.org.uk/publication_archive/digital-audiences-engagement-arts-and-culture-online/}, publisher={Arts Council England}, author={MTM London} }
@misc{Museums Association (UK)_11AD, title={Code of Ethics for Museums}, url={http://www.museumsassociation.org/ethics/code-of-ethics}, author={Museums Association (UK)}, year={11AD} }
@book{Norton, Michael_Directory of Social Change (Organization)_1994, address={London}, title={Managing your solvency: a guide to insolvency and how to ensure that you continue as a going concern}, publisher={Directory of Social Change}, author={Norton, Michael and Directory of Social Change (Organization)}, year={1994} }
@misc{O’Brien, title={Measuring the value of culture: a report to the Department for Culture Media and Sport}, url={https://www.gov.uk/government/publications/measuring-the-value-of-culture-a-report-to-the-department-for-culture-media-and-sport}, publisher={Department for Culture, Media & Sport}, author={O’Brien, David} }
@book{Oldcorn, Roger_1996, address={London}, edition={3rd ed}, title={Company accounts}, volume={Macmillan business masters}, publisher={Macmillan Business}, author={Oldcorn, Roger}, year={1996} }
@misc{Rayment_Et al._2010, title={The Impact of Historic Visitor Attractions - final report}, url={http://hc.historicengland.org.uk/content/pub/Impact-of-Historic-Visitor-Attractions}, publisher={English Heritage/Historic England}, author={Rayment, Matt and Et al.}, year={2010}, month={Oct} }
@book{Robert J. Flanagan_2012, address={New Haven}, title={The perilous life of symphony orchestras}, publisher={Yale University Press}, author={Robert J. Flanagan}, year={2012} }
@misc{Roberto_2008, address={Montreal, Canada}, title={Exploring Museum Collections On-line: The Quantitative Method}, url={http://www.archimuse.com/mw2008/papers/roberto/roberto.html}, publisher={Archives & Museum Informatics: Museums and the Web 2008}, author={Roberto, Frankie}, year={2008}, month={Apr} }
@book{Salaman, Graeme_1995, address={Buckingham}, title={Managing}, volume={Managing work and organizations series}, publisher={Open University Press}, author={Salaman, Graeme}, year={1995} }
@book{Selwood, Sara_Brown, Geoffrey_2001, address={London}, title={The UK cultural sector: profile and policy issues}, publisher={Policy Studies Institute}, author={Selwood, Sara and Brown, Geoffrey}, year={2001} }
@misc{Simon, title={Museum 2.0: How (and Why) to Develop a Social Media Handbook}, url={http://museumtwo.blogspot.co.uk/2008/10/how-and-why-to-develop-social-media.html}, author={Simon, Nina} }
@book{Stuteley_The Economist_2003, edition={5th edition}, title={Economist Numbers Guide: The Essentials of Business Numeracy}, url={http://web.b.ebscohost.com/ehost/results?sid=d8c6d7fa-809c-458f-aacd-7b0c3cabff15%40sessionmgr115&vid=2&hid=121&bquery=(JN %22Numbers Guide%22) AND FT Y&bdata=JmRiPWJ0aCZ0eXBlPTEmc2l0ZT1laG9zdC1saXZl}, author={Stuteley, Richard and The Economist}, year={2003} }
@book{Swain, Hedley_2007, address={Cambridge}, title={An introduction to museum archaeology}, publisher={Cambridge University Press}, author={Swain, Hedley}, year={2007} }
@book{The Council for Museums, Archives and Libraries_2001, address={[London]}, title={Renaissance in the regions: a new vision for England’s museums}, url={http://www.museumsassociation.org/download?id=12190}, publisher={Resource}, author={The Council for Museums, Archives and Libraries}, year={2001} }
@misc{Travers_Glaister_2004a, address={UK}, title={Valuing Museums}, url={http://www.nationalmuseums.org.uk/media/documents/publications/valuing_museums.pdf}, publisher={National Museum Directors’ Council}, author={Travers, Tony and Glaister, Stephen}, year={2004}, month={Mar} }
@misc{Travers_Glaister_2004b, title={Valuing museums: impact and innovation among national museums}, url={http://www.nationalmuseums.org.uk/media/documents/publications/valuing_museums.pdf}, publisher={National Museum Directors’ Conference}, author={Travers, Tony and Glaister, Stephen}, year={2004}, month={Mar} }
@misc{Travers_Glaister_2004c, address={UK}, title={Valuing Museums}, url={http://www.nationalmuseums.org.uk/media/documents/publications/valuing_museums.pdf}, publisher={National Museum Directors’ Council}, author={Travers, Tony and Glaister, Stephen}, year={2004}, month={Mar} }
@misc{Ward, title={How Quickly Has Social Media Grown And How Large Is The Global Impact? #infographic}, url={http://www.dr4ward.com/dr4ward/2011/09/how-quickly-has-social-media-grown-infographic.html}, author={Ward, W.J.} }
@book{Wilk, Christopher_Humphrey, Nick_2004, address={London}, title={Creating the British Galleries at the V&A: a study in museology}, publisher={V&A}, author={Wilk, Christopher and Humphrey, Nick}, year={2004} }
@misc{Let’s Get Real conference 2011: How to evaluate success online_2011, url={http://www.culture24.org.uk/sector-info/conferences/art358182}, publisher={Culture24}, year={2011} }
@misc{Achieving great art for everyone_2011, url={http://www.artscouncil.org.uk/media/uploads/achieving_great_art_for_everyone.pdf}, publisher={Arts Council England}, year={2011} }
@misc{ICOM Code of Ethics for Museums_2013, url={http://icom.museum/the-vision/code-of-ethics/}, year={2013} }
@misc{UK Corporate Governance Code, url={https://www.frc.org.uk/Our-Work/Codes-Standards/Corporate-governance/UK-Corporate-Governance-Code.aspx}, publisher={Financial Reporting Council} }
@misc{Heritage Assets: Can Accounting do better?, url={https://www.frc.org.uk/Our-Work/Publications/ASB/Heritage-Assets-can-accounting-do-better.aspx}, publisher={Accounting Standards Board, London} }