1
Cruz MG. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. https://ucl.userservices.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=6972094110004761&institutionId=4761&customerId=4760
2
Chernobai AS, Rachev ST, Fabozzi FJ. Operational risk: a guide to Basel II capital requirements, models, and analysis. Hoboken, N.J.: : Wiley 2007. http://dx.doi.org/10.1002/9781119201922
3
Operational Risk Assessment: The Commercial Imperative of a More Forensic and Transparent Approach. http://dx.doi.org/10.1002/9781119207054
4
Cruz MG. Fundamental Aspects of Operational Risk and Insurance Analytics: A Handbook of Operational Risk. http://dx.doi.org/10.1002/9781118573013
