@article{Ash_Berg_Coiera_2003, title={Some Unintended Consequences of Information Technology in Health Care: The Nature of Patient Care Information System-related Errors}, volume={11}, DOI={10.1197/jamia.M1471}, number={2}, journal={Journal of the American Medical Informatics Association}, author={Ash, J. S. and Berg, M and Coiera, E}, year={2003}, month={Nov}, pages={104–112} }
@article{Åstrand_Montelius_Petersson_Ekedahl_2009, title={Assessment of ePrescription quality: an observational study at three mail-order pharmacies}, volume={9}, DOI={10.1186/1472-6947-9-8}, number={1}, journal={BMC Medical Informatics and Decision Making}, author={Åstrand, Bengt and Montelius, Emelie and Petersson, Göran and Ekedahl, Anders}, year={2009} }
@article{Avery_Savelyich_Sheikh_Morris_Bowler_Teasdale_2007, title={Improving general practice computer systems for patient safety: qualitative study of key stakeholders}, volume={16}, DOI={10.1136/qshc.2006.018192}, number={1}, journal={Quality and Safety in Health Care}, author={Avery, A. J and Savelyich, B. S P and Sheikh, A. and Morris, C. J and Bowler, I. and Teasdale, S.}, year={2007}, month={Feb}, pages={28–33} }
@misc{Baker_Gustafson_Beaubien_Salas_Barach_2003, title={Literature Review: Medical Teamwork and Patient Safety: The Evidence-based Relation}, author={Baker, David P. and Gustafson, Sigrid and Beaubien, Jeff and Salas, Eduardo and Barach, Paul }, year={2003} }
@article{Baker_Norton_Flintoft _2004, title={The Canadian Adverse Events Study: the incidence of adverse events among hospital patients in Canada}, volume={170}, DOI={10.1503/cmaj.1040498}, number={11}, journal={Canadian Medical Association Journal}, author={Baker, G. R. and Norton, PG and Flintoft , V }, year={2004}, month={May}, pages={1678–1686} }
@article{Bark_Vincent_Olivieri_Jones_1997, title={Impact of litigation on senior clinicians: implications for risk management.}, volume={6}, DOI={10.1136/qshc.6.1.7}, number={1}, journal={Quality and Safety in Health Care}, author={Bark, P and Vincent, C and Olivieri, L and Jones, A}, year={1997}, month={Mar}, pages={7–13} }
@inbook{Beatty_2005, address={BUCKINGHAM}, title={Chapter of PATIENT SAFETY: RESEARCH INTO PRACTICE: ‘Technology, informatics and patient safety’}, booktitle={PATIENT SAFETY: RESEARCH INTO PRACTICE}, publisher={OPEN UNIVERSITY}, author={Beatty, P}, year={2005} }
@inbook{Beatty_2006, address={Maidenhead, England}, title={Chapter of Patient safety: ‘Technology, informatics and patient safety’}, booktitle={Patient safety}, publisher={Open University Press}, author={Beatty, P}, year={2006} }
@misc{Black_Car_Cresswell_Hemmi_Majeed_McLean_McKinstry_Mukherjee_Nurmatov_Pagliari_et al._2011, title={The Impact of eHealth on the Quality and Safety of Healthcare}, author={Black, Ashly D. and Car, Josip and Cresswell, Kathrin and Hemmi, Akiko and Majeed, Azeem and McLean, Susannah and McKinstry, Brian and Mukherjee, Mome and Nurmatov, Ulugbek and Pagliari, Claudia and Pappas, Yannis and Procter, Rob and Sheikh, Aziz }, year={2011} }
@article{Brennan_Leape_Laird_Hebert_Localio_Lawthers_Newhouse_Weiler_Hiatt_2004, title={Incidence of adverse events and negligence in hospitalized patients: results of the Harvard Medical Practice Study I}, volume={13}, DOI={10.1136/qshc.2002.003822}, number={2}, journal={Quality and Safety in Health Care}, author={Brennan, T A and Leape, L L and Laird, N M and Hebert, L and Localio, A R and Lawthers, A G and Newhouse, J P and Weiler, P C and Hiatt, H H}, year={2004}, month={Apr}, pages={145–151} }
@article{Carpenter_Duevel_Lee_Wu_Bates_Runciman_Baker_Larizgoitia_Weeks_2010, title={Measures of patient safety in developing and emerging countries: a review of the literature}, volume={19}, DOI={10.1136/qshc.2008.031088}, number={1}, journal={Quality and Safety in Health Care}, author={Carpenter, K B and Duevel, M A and Lee, P W and Wu, A W and Bates, D W and Runciman, W B and Baker, G R and Larizgoitia, I and Weeks, W B}, year={2010}, month={Feb}, pages={48–54} }
@article{Chung_Choi_Moon_2003, title={Journal of Medical Systems, Volume 27, Number 6 - SpringerLink}, volume={27}, DOI={10.1023/A:1025937916203}, number={6}, journal={Journal of Medical Systems}, author={Chung, Kyusuk and Choi, Young B. and Moon, Sangho}, year={2003}, pages={553–560} }
@article{Coiera_Westbrook_Wyatt_2006, title={The Safety and Quality of Decision Support Systems}, volume={1}, journal={IMIA Yearbook 2006: Assessing Information - Technologies for Health }, author={Coiera, E. and Westbrook, J. I. and Wyatt, J. C. }, year={2006}, pages={20–25} }
@article{Colligan_Anderson_Potts_Berman_2010a, title={Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram}, volume={10}, DOI={10.1186/1472-6963-10-7}, number={1}, journal={BMC Health Services Research}, author={Colligan, Lacey and Anderson, Janet E and Potts, Henry W W and Berman, Jonathan}, year={2010} }
@article{Colligan_Anderson_Potts_Berman_2010b, title={Does the process map influence the outcome of quality improvement work? A comparison of a sequential flow diagram and a hierarchical task analysis diagram}, volume={10}, DOI={10.1186/1472-6963-10-7}, number={1}, journal={BMC Health Services Research}, author={Colligan, Lacey and Anderson, Janet E and Potts, Henry W W and Berman, Jonathan}, year={2010} }
@book{Dekker_2007a, address={Farnham}, title={Just culture: balancing safety and accountability}, publisher={Ashgate}, author={Dekker, Sidney}, year={2007} }
@book{Dekker_2007b, address={Farnham}, title={Just culture: balancing safety and accountability}, publisher={Ashgate}, author={Dekker, Sidney}, year={2007} }
@misc{16AD, title={Coding for Success: Simple technology for safer patient care}, author={Department of Health}, year={16AD} }
@misc{13AD, title={An Organisation with a Memory (OWAM)}, publisher={The Stationery Office Limited}, author={Department of Health Expert Group (Chairman, CMO)}, year={13AD} }
@article{DeRosier_Stalhandske_Bagian_Nudell_2002, title={Using Healthcare Failure Modes and Effects AnalysisSM: The VA National Center for Patient Safety’s Prospective Risk Analysis System}, volume={27}, number={5}, journal={The Joint Commission Journal on Quality Improvement}, author={DeRosier, Joseph and Stalhandske, Erik and Bagian, James P. and Nudell, Tina }, year={2002}, pages={248–267} }
@book{Dimond_2011, address={Harlow, England}, title={Legal aspects of nursing}, publisher={Pearson}, author={Dimond, Bridgit }, year={2011} }
@book{Dineen_Bartlett, title={Six Steps to Root Cause Analysis: Amazon.co.uk: : Books}, author={Dineen, Maria and Bartlett, Richard} }
@article{Evans_Smith_Esterman_Runciman_Maddern_Stead_Selim_O’Shaughnessy_Muecke_Jones_2007, title={Evaluation of an intervention aimed at improving voluntary incident reporting in hospitals}, volume={16}, DOI={10.1136/qshc.2006.019349}, number={3}, journal={Quality and Safety in Health Care}, author={Evans, S. M and Smith, B. J and Esterman, A. and Runciman, W. B and Maddern, G. and Stead, K. and Selim, P. and O’Shaughnessy, J. and Muecke, S. and Jones, S.}, year={2007}, month={Jun}, pages={169–175} }
@article{Finkelstein, A.; Dowell, J._1996, title={A comedy of errors: the London Ambulance Service case study}, url={http://dl.acm.org/citation.cfm?id=858287}, publisher={IEEE Computer Society}, author={Finkelstein, A.; Dowell, J.}, year={1996}, month={Summer} }
@book{Gawande, Atul_2010, address={London}, title={The checklist manifesto: how to get things right}, url={https://search-ebscohost-com.libproxy.ucl.ac.uk/login.aspx?direct=true&AuthType=ip,shib&db=nlebk&AN=1369183&site=ehost-live&scope=site&custid=s8454451}, publisher={Profile}, author={Gawande, Atul}, year={2010} }
@article{Huckvale_Car_Akiyama_Jaafar_Khoja_Bin Khalid_Sheikh_Majeed_2010, title={Information technology for patient safety}, volume={19}, DOI={10.1136/qshc.2009.038497}, number={Suppl 2}, journal={Quality and Safety in Health Care}, author={Huckvale, C. and Car, J. and Akiyama, M. and Jaafar, S. and Khoja, T. and Bin Khalid, A. and Sheikh, A. and Majeed, A.}, year={2010}, month={Aug}, pages={i25–i33} }
@article{Isaac_Weissman_Davis_Massagli_Cyrulik_Sands_Weingart_2009, title={Overrides of Medication Alerts in Ambulatory Care}, volume={169}, DOI={10.1001/archinternmed.2008.551}, number={3}, journal={Archives of Internal Medicine}, author={Isaac, T. and Weissman, J. S. and Davis, R. B. and Massagli, M. and Cyrulik, A. and Sands, D. Z. and Weingart, S. N.}, year={2009}, month={Feb}, pages={305–311} }
@book{ edition={3}, title={Failure Mode and Effects Analysis in Health Care: Proactive Risk Reduction}, author={Joint Commission International} }
@book{Julianne M., RN, MS Morath_Joanne E., PHD Turnbull, title={To Do No Harm}, publisher={Jossey-Bass}, author={Julianne M., RN, MS Morath and Joanne E., PHD Turnbull} }
@article{Karsh_2004, title={Beyond usability: designing effective technology implementation systems to promote patient safety}, volume={13}, DOI={10.1136/qshc.2004.010322}, number={5}, journal={Quality and Safety in Health Care}, author={Karsh, B-T}, year={2004}, month={Oct}, pages={388–394} }
@book{Kirwan, B._Ainsworth, L. K._1992, address={Boca Raton}, title={A guide to task analysis}, publisher={Taylor & Francis}, author={Kirwan, B. and Ainsworth, L. K.}, year={1992} }
@article{Kuehn_2009a, title={IT Vulnerabilities Highlighted by Errors, Malfunctions at Veterans’ Medical Centers}, volume={301}, DOI={10.1001/jama.2009.239}, number={9}, journal={JAMA: The Journal of the American Medical Association}, author={Kuehn, B. M.}, year={2009}, month={Mar}, pages={919–920} }
@article{Kuehn_2009b, title={IT Vulnerabilities Highlighted by Errors, Malfunctions at Veterans’ Medical Centers}, volume={301}, DOI={10.1001/jama.2009.239}, number={9}, journal={JAMA}, author={Kuehn, Bridget M.}, year={2009}, month={Mar} }
@article{Leape_2009, title={Errors in medicine}, volume={404}, DOI={10.1016/j.cca.2009.03.020}, number={1}, journal={Clinica Chimica Acta}, author={Leape, Lucian L.}, year={2009}, month={Jun}, pages={2–5} }
@article{Mollon_Chong_Holbrook_Sung_Thabane_Foster_2009, title={Features predicting the success of computerized decision support for prescribing: a systematic review of randomized controlled trials}, volume={9}, DOI={10.1186/1472-6947-9-11}, number={1}, journal={BMC Medical Informatics and Decision Making}, author={Mollon, Brent and Chong, Jaron JR and Holbrook, Anne M and Sung, Melani and Thabane, Lehana and Foster, Gary}, year={2009} }
@misc{2013, title={A promise to learn – a commitment to act: improving the safety of patients in England (‘the Berwick review into patient safety’)}, url={https://www.gov.uk/government/publications/berwick-review-into-patient-safety}, publisher={UK Department of Health}, author={National Advisory Group on the Safety of Patients in England}, year={2013}, month={Aug} }
@article{Nicolini_Waring_Mengis_2011, title={The challenges of undertaking root cause analysis in health care: a qualitative study}, volume={16}, DOI={10.1258/jhsrp.2010.010092}, number={Supplement 1}, journal={Journal of Health Services Research & Policy}, author={Nicolini, D. and Waring, J. and Mengis, J.}, year={2011}, month={Apr}, pages={34–41} }
@article{Perla_Hohmann_Annis_2013, title={Whole-Patient Measure of Safety: Using Administrative Data to Assess the Probability of Highly Undesirable Events During Hospitalization}, volume={35}, DOI={10.1111/jhq.12027}, number={5}, journal={Journal for Healthcare Quality}, author={Perla, Rocco J. and Hohmann, Samuel F. and Annis, Karen}, year={2013}, month={Sep}, pages={20–31} }
@article{Pham_Colantuoni_Dominici_Shore_Macrae_Scobie_Fletcher_Cleary_Goeschel_Pronovost_2010, title={The harm susceptibility model: a method to prioritise risks identified in patient safety reporting systems}, volume={19}, DOI={10.1136/qshc.2009.035444}, number={5}, journal={Quality and Safety in Health Care}, author={Pham, J. C. and Colantuoni, E. and Dominici, F. and Shore, A. and Macrae, C. and Scobie, S. and Fletcher, M. and Cleary, K. and Goeschel, C. A. and Pronovost, P. J.}, year={2010}, month={Apr}, pages={440–445} }
@article{Potts_Anderson_Colligan_Leach_Davis_Berman_2014, title={Assessing the validity of prospective hazard analysis methods: a comparison of two techniques}, volume={14}, DOI={10.1186/1472-6963-14-41}, number={1}, journal={BMC Health Services Research}, author={Potts, Henry WW and Anderson, Janet E and Colligan, Lacey and Leach, Paul and Davis, Sheena and Berman, Jon}, year={2014} }
@article{Power_Fogarty_Madsen_Fenton_Stewart_Brotherton_Cheema_Harrison_Provost_2014, title={Learning from the design and development of the NHS Safety Thermometer}, DOI={10.1093/intqhc/mzu043}, journal={International Journal for Quality in Health Care}, author={Power, M. and Fogarty, M. and Madsen, J. and Fenton, K. and Stewart, K. and Brotherton, A. and Cheema, K. and Harrison, A. and Provost, L.}, year={2014}, month={Apr} }
@book{Reason, J. T._1997, address={Aldershot}, title={Managing the risks of organizational accidents}, publisher={Ashgate}, author={Reason, J. T.}, year={1997} }
@article{Redwood_Rajakumar_Hodson_Coleman_2011, title={Does the implementation of an electronic prescribing system create unintended medication errors? A study of the sociotechnical context through the analysis of reported medication incidents}, volume={11}, DOI={10.1186/1472-6947-11-29}, number={1}, journal={BMC Medical Informatics and Decision Making}, author={Redwood, Sabi and Rajakumar, Anna and Hodson, James and Coleman, Jamie J}, year={2011} }
@book{Reynard, John_Stevenson, Peter_Reynolds, John_2009a, address={Oxford}, title={Practical patient safety}, publisher={Oxford University Press}, author={Reynard, John and Stevenson, Peter and Reynolds, John}, year={2009} }
@book{Reynard, John_Stevenson, Peter_Reynolds, John_2009b, address={Oxford}, title={Practical patient safety}, publisher={Oxford University Press}, author={Reynard, John and Stevenson, Peter and Reynolds, John}, year={2009} }
@inbook{Reynard, John_Stevenson, Peter_Reynolds, John_2009c, address={Oxford}, title={Chapter 3 of Practical patient safety: ‘Safety Culture in high reliability organizations’}, booktitle={Practical patient safety}, publisher={Oxford University Press}, author={Reynard, John and Stevenson, Peter and Reynolds, John}, year={2009} }
@book{Rhona H. Flin_O’Connor_Crichton _2007, address={Aldershot, Hants, England}, title={Safety at the sharp end}, publisher={Ashgate}, author={Rhona H. Flin and O’Connor, Paul and Crichton , Margaret }, year={2007} }
@book{Robert M. Wachter, title={Understanding Patient Safety}, publisher={McGraw-Hill Professional}, author={Robert M. Wachter} }
@inbook{Runciman, Bill_Merry, Alan_Walton, Merrilyn_2007, address={Aldershot}, title={Chapter of Safety and ethics in healthcare: a guide to getting it right: ‘Naming, blaming and shaming’}, booktitle={Safety and ethics in healthcare: a guide to getting it right}, publisher={Ashgate}, author={Runciman, Bill and Merry, Alan and Walton, Merrilyn}, year={2007} }
@article{Runciman_Baker_Michel_Dovey_Lilford_Jensen_Flin_Weeks_Lewalle_Larizgoitia_et al._2010, title={Tracing the foundations of a conceptual framework for a patient safety ontology}, volume={19}, DOI={10.1136/qshc.2009.035147}, number={6}, journal={Quality and Safety in Health Care}, author={Runciman, W. B. and Baker, G. R. and Michel, P. and Dovey, S. and Lilford, R. J. and Jensen, N. and Flin, R. and Weeks, W. B. and Lewalle, P. and Larizgoitia, I. and Bates, D.}, year={2010}, month={Aug}, pages={1–5} }
@article{Runciman_Williamson_Deakin_Benveniste_Bannon_Hibbert_2006, title={An integrated framework for safety, quality and risk management: an information and incident management system based on a universal patient safety classification}, volume={15}, DOI={10.1136/qshc.2005.017467}, number={suppl_1}, journal={Quality and Safety in Health Care}, author={Runciman, W B and Williamson, J A H and Deakin, A and Benveniste, K A and Bannon, K and Hibbert, P D}, year={2006}, month={Dec}, pages={i82–i90} }
@article{Sari_Sheldon_Cracknell_Turnbull_2007, title={Sensitivity of routine system for reporting patient safety incidents in an NHS hospital: retrospective patient case note review}, volume={334}, DOI={10.1136/bmj.39031.507153.AE}, number={7584}, journal={BMJ}, author={Sari, A. B.-A. and Sheldon, T. A and Cracknell, A. and Turnbull, A.}, year={2007}, month={Jan}, pages={79–79} }
@book{Stauch_Wheat_2011, address={New York}, title={Text, cases and materials on medical law and ethics}, publisher={Routledge}, author={Stauch, Marc and Wheat, K}, year={2011} }
@article{Sweidan_Williamson_Reeve_Harvey_O’Neill_Schattner_Snowdon_2011, title={Evaluation of features to support safety and quality in general practice clinical software}, volume={11}, DOI={10.1186/1472-6947-11-27}, number={1}, journal={BMC Medical Informatics and Decision Making}, author={Sweidan, Michelle and Williamson, Margaret and Reeve, James F and Harvey, Ken and O’Neill, Jennifer A and Schattner, Peter and Snowdon, Teri}, year={2011} }
@article{Thomas_Studdert_Burstin_Orav_Zeena_Williams_Mason _Weiler_Brennan, title={Incidence and Types of Adverse Events and Negligent Care in Utah and Colorado.}, volume={38}, number={3}, journal={Medical Care}, author={Thomas, Eric J. and Studdert, David M. and Burstin, Helen R. and Orav, E John and Zeena, Timothy and Williams, Elliott J. and Mason , Howard, K. and Weiler, Paul C. and Brennan, Troyen A.} }
@inbook{Tingle_Bark, title={Chapter 3}, booktitle={Patient Safety, Law Policy and Practice}, author={Tingle, J and Bark, P } }
@inbook{Tingle_Bark_2011a, title={Chapter 2}, booktitle={Patient Safety, Law Policy and Practice}, author={Tingle, J and Bark, P}, year={2011} }
@inbook{Tingle_Bark_2011b, title={Chapter of Patient Safety, Law Policy and Practice: ‘Psychological Aspects of Patient Safety’}, booktitle={Patient Safety, Law Policy and Practice}, author={Tingle, John and Bark, Pippa }, year={2011} }
@article{Vincent_Neale_Woloshynowych_2001, title={Adverse events in British hospitals: preliminary retrospective record review}, volume={322}, DOI={10.1136/bmj.322.7285.517}, number={7285}, journal={BMJ}, author={Vincent, C. and Neale, Graham and Woloshynowych, Maria }, year={2001}, month={Mar}, pages={517–519} }
@book{Vincent, Charles_2001, address={London}, edition={2nd ed}, title={Clinical risk management: enhancing patient safety}, publisher={BMJ Books}, author={Vincent, Charles}, year={2001} }
@book{Vincent, Charles_2010a, address={Oxford}, edition={2nd ed}, title={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010b, address={Oxford}, edition={2nd ed}, title={Chapter 1 of Patient Safety}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010c, address={Oxford}, edition={2nd ed}, title={Chapter 2}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010d, address={Oxford}, edition={2nd ed}, title={Chapter 4}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010e, address={Oxford}, edition={2nd ed}, title={Chapter 9}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010f, address={Oxford}, edition={2nd ed}, title={Chapter 10}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010g, address={Oxford}, edition={2nd ed}, title={Chapter 5}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010h, address={Oxford}, edition={2nd ed}, title={Chapter of 6 Patient safety}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010i, address={Oxford}, edition={2nd ed}, title={Chapter 6}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010j, address={Oxford}, edition={2nd ed}, title={Chapter 7}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010k, address={Oxford}, edition={2nd ed}, title={Chapter 14}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010l, address={Oxford}, edition={2nd ed}, title={Chapter 5}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010m, address={Oxford}, edition={2nd ed}, title={Chapter 8}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010n, address={Oxford}, edition={2nd ed}, title={Chapter 11}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010o, address={Oxford}, edition={2nd ed}, title={Chapter 12}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010p, address={Oxford}, edition={2nd ed}, title={Chapter 20}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@inbook{Vincent, Charles_2010q, address={Oxford}, edition={2nd ed}, title={Chapter 13}, booktitle={Patient safety}, publisher={Wiley-Blackwell}, author={Vincent, Charles}, year={2010} }
@article{de Vries_Ramrattan_Smorenburg_Gouma_Boermeester_2008, title={The incidence and nature of in-hospital adverse events: a systematic review}, volume={17}, DOI={10.1136/qshc.2007.023622}, number={3}, journal={Quality and Safety in Health Care}, author={de Vries, E N and Ramrattan, M A and Smorenburg, S M and Gouma, D J and Boermeester, M A}, year={2008}, month={Jun}, pages={216–223} }
@book{Walsh_Boaden_2006, address={Maidenhead, England}, title={Patient Safety: Research into Practice}, publisher={Open University Press}, author={Walsh, K and Boaden, K}, year={2006} }
@article{Wang_Eldridge_Metersky_Verzier_Meehan_Pandolfi_Foody_Ho_Galusha_Kliman_et al._2014, title={National Trends in Patient Safety for Four Common Conditions, 2005–2011}, volume={370}, DOI={10.1056/NEJMsa1300991}, number={4}, journal={New England Journal of Medicine}, author={Wang, Yun and Eldridge, Noel and Metersky, Mark L. and Verzier, Nancy R. and Meehan, Thomas P. and Pandolfi, Michelle M. and Foody, JoAnne M. and Ho, Shih-Yieh and Galusha, Deron and Kliman, Rebecca E. and Sonnenfeld, Nancy and Krumholz, Harlan M. and Battles, James}, year={2014}, month={Jan}, pages={341–351} }
@article{Wears_2015, title={"Just a Few Seconds of Your Time…” at Least 130 Million Times a Year}, volume={65}, DOI={10.1016/j.annemergmed.2015.02.006}, number={6}, journal={Annals of Emergency Medicine}, author={Wears, Robert L.}, year={2015}, month={Jun}, pages={687–689} }
@article{Wu_Folkman_McPhee_Lo_2003, title={Do house officers learn from their mistakes?}, volume={12}, DOI={10.1136/qhc.12.3.221}, number={>3}, journal={Quality and Safety in Health Care}, author={Wu, A W and Folkman, S and McPhee, S and Lo, B}, year={2003}, month={Jun}, pages={221–226} }
@misc{Right patient, right blood: advice for safer blood transfusions_9AD, year={9AD} }
@misc{Building a safer NHS for patients - implementing an organisation with a memory_17ADa, year={17AD} }
@misc{Building a safer NHS for patients - implementing an organisation with a memory_17ADb, year={17AD} }
@misc{Manchester Patient Safety Framework (MaPSaF)_2006, year={2006}, month={Jan} }
@misc{Conceptual Framework for the International Classification for Patient Safety_2009a, publisher={WHO}, year={2009} }
@misc{Conceptual Framework for the International Classification for Patient Safety_2009b, publisher={WHO}, year={2009} }
@book{Department of Health-a Safer Place for Patients, publisher={Stationery Office} }
