@book{Abbott, Christine_1994, address={London}, title={Performance measurement in library and information services}, volume={The Aslib know how series}, publisher={Aslib}, author={Abbott, Christine}, year={1994} }
@book{Allan, Barbara_2004, address={London}, title={Project management: tools and techniques for today’s ILS professional}, publisher={Facet}, author={Allan, Barbara}, year={2004} }
@book{Andreasen, Alan R._Kotler, Philip_Kotler, Philip_1995, address={Upper Saddle River, N.J.}, edition={5th ed}, title={Strategic marketing for nonprofit organizations}, publisher={Prentice Hall}, author={Andreasen, Alan R. and Kotler, Philip and Kotler, Philip}, year={1995} }
@book{Armstrong, C. J._Bebbington, Laurence W._2004, address={London}, edition={2nd ed}, title={Staying legal: a guide to issues and practice affecting the library, information and publishing sectors}, publisher={Facet}, author={Armstrong, C. J. and Bebbington, Laurence W.}, year={2004} }
@book{Armstrong_Taylor_2020, address={London, England}, edition={Fifteen edition}, title={Armstrong’s handbook of human resource management practice}, url={https://ebookcentral.proquest.com/lib/ucl/detail.action?docID=5995878}, publisher={Kogan Page}, author={Armstrong, Michael and Taylor, Stephen}, year={2020} }
@book{Assen, Marcel van_Berg, Gerben Van den_Pietersma, Paul_Have, Steven ten_2009, address={Harlow}, edition={2nd ed}, title={Key management models: what they are and when to use them}, publisher={Financial Times Prentice Hall}, author={Assen, Marcel van and Berg, Gerben Van den and Pietersma, Paul and Have, Steven ten}, year={2009} }
@book{Association of Records Managers and Administrators_1991, address={Prairie Village, KS}, edition={3rd ed}, title={Job descriptions}, volume={ARMA International guidelines}, publisher={ARMA International}, author={Association of Records Managers and Administrators}, year={1991} }
@book{Beardwell, Ian_Holden, Len_Claydon, Tim_2004, address={Harlow}, edition={4th ed}, title={Human resource management: a contemporary approach}, publisher={FT Prentice Hall}, author={Beardwell, Ian and Holden, Len and Claydon, Tim}, year={2004} }
@book{Bennett, Roger_1995, address={London}, title={Corporate strategy and business planning}, volume={The M. & E. handbook series}, publisher={Pitman}, author={Bennett, Roger}, year={1995} }
@book{Black, Kirsten_1996, address={London}, title={Project management for library and information service professionals}, volume={Aslib know how guides}, publisher={Aslib}, author={Black, Kirsten}, year={1996} }
@book{Blanchard, Kenneth H._Johnson, Spencer_1994, address={London}, title={The one minute manager}, publisher={Fontana/Collins}, author={Blanchard, Kenneth H. and Johnson, Spencer}, year={1994} }
@book{Bluck, Robert_1996, address={London}, title={Team management}, volume={Library training guides}, publisher={Library Association Pub}, author={Bluck, Robert}, year={1996} }
@book{Boddy, David_2011, address={Harlow}, edition={5th ed}, title={Management: an introduction}, publisher={Financial Times Prentice Hall}, author={Boddy, David}, year={2011} }
@book{Boddy, David_2012, address={Harlow}, title={Essentials of management: a concise introduction}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780273739326}, publisher={Pearson}, author={Boddy, David}, year={2012} }
@book{Booth, Andrew_Brice, Anne_2004, address={London}, title={Evidence-based practice for information professionals: a handbook}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781856047852}, publisher={Facet}, author={Booth, Andrew and Brice, Anne}, year={2004} }
@book{Bradsher_1989, address={Chicago}, title={Managing archives and archival institutions}, publisher={University of Chicago Press}, author={Bradsher, James Gregory}, year={1989} }
@book{Bright, Jim_Earl, Joanne_2008, address={Harlow}, edition={3rd ed}, title={Brilliant CV: what employers want to see and how to say it}, publisher={Prentice Hall Business}, author={Bright, Jim and Earl, Joanne}, year={2008} }
@book{Brophy_Coulling_1996, address={Aldershot, Hampshire}, title={Quality management for information and library managers}, publisher={Aslib/Gower}, author={Brophy, Peter and Coulling, Kate}, year={1996} }
@book{Brophy, Peter_Coulling, Kate_1996, address={Aldershot, Hampshire}, title={Quality management for information and library managers}, publisher={Aslib/Gower}, author={Brophy, Peter and Coulling, Kate}, year={1996} }
@book{Bryson, Jo_1997, address={Aldershot}, title={Managing information services: an integrated approach}, publisher={Gower}, author={Bryson, Jo}, year={1997} }
@book{Bryson, Jo_2011, address={Farnham}, edition={3rd ed}, title={Managing information services: a sustainable approach}, publisher={Ashgate}, author={Bryson, Jo}, year={2011} }
@book{Butcher_1998, address={London}, title={Meeting managers’ information needs}, volume={A managing information report}, publisher={Aslib}, author={Butcher, Helen}, year={1998} }
@misc{Cain, title={RSA Shorts - The Power of Quiet}, url={https://www.tes.com/teaching-resource/rsa-shorts-the-power-of-quiet-6339103}, publisher={Royal Society for the encouragement of Arts, Manufactures and Commerce}, author={Cain, Susan} }
@book{Carpenter, Julie_2008, address={Oxford}, title={Library project funding: a guide to planning and writing proposals}, volume={Chandos information professional series}, url={https://www.sciencedirect.com/book/9781843343806/library-project-funding}, publisher={Chandos}, author={Carpenter, Julie}, year={2008} }
@book{Carpenter, Julie_2011, address={Oxford}, title={Project management in libraries, archives and museums: working with government and other external partners}, volume={Chandos information professional series}, url={https://www.sciencedirect.com/book/9781843345664/project-management-in-libraries-archives-and-museums}, publisher={Chandos}, author={Carpenter, Julie}, year={2011} }
@article{Clark_Cook_1998a, title={Short‐term contracts: A template for an agreement}, volume={19}, DOI={10.1080/00379819809514434}, number={2}, journal={Journal of the Society of Archivists}, author={Clark, Lieselotte and Cook, Dee}, year={1998}, month={Oct}, pages={149–167} }
@article{Clark_Cook_1998b, title={Short‐term contracts: A template for an agreement}, volume={19}, DOI={10.1080/00379819809514434}, number={2}, journal={Journal of the Society of Archivists}, author={Clark, Lieselotte and Cook, Dee}, year={1998}, month={Oct}, pages={149–167} }
@article{Conerly_Tripathi_2004, title={What is Your Conflict Style? Understanding and Dealing With Your Conflict Style}, volume={27}, url={http://search.proquest.com/docview/219147248}, number={2}, journal={The Journal for Quality and Participation}, publisher={American Society for Quality}, author={Conerly, Keith and Tripathi, Arvind}, year={2004}, pages={16–20} }
@misc{Consultants_2005, title={Bolton’s Museum, Library and Archive Services: An economic valuation}, url={http://webarchive.nationalarchives.gov.uk/20120215211001/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=423}, author={Consultants, Jura}, year={2005} }
@book{Coote, Helen_Batchelor, Bridget_1997, address={London}, edition={2nd ed}, title={How to market your library service effectively}, volume={The Aslib know how series}, publisher={Aslib}, author={Coote, Helen and Batchelor, Bridget}, year={1997} }
@misc{Coplin, title={RSA - RSA Animate - Re-Imagining Work}, url={http://www.thersa.org/events/rsaanimate/animate/rsa-animate-re-imagining-work}, author={Coplin, Dave} }
@book{Corrall, Sheila_1994, address={London}, title={Strategic planning for library and information services}, volume={The Aslib know how series}, publisher={Aslib}, author={Corrall, Sheila}, year={1994} }
@book{Corrall, Sheila_Brewerton, Antony_1999, address={London}, title={The new professional’s handbook: your guide to information services management}, publisher={Library Association}, author={Corrall, Sheila and Brewerton, Antony}, year={1999} }
@article{Coulson_Ray_Harrop_Parker_2001, title={Securing funding in the local government bidding culture: are records sufficiently ‘sexy’ to succeed?}, volume={11}, DOI={10.1108/EUM0000000007268}, number={2}, journal={Records Management Journal}, author={Coulson, Graham and Ray, Kathryn and Harrop, Ken and Parker, Sandra}, year={2001}, pages={83–95} }
@book{Covey, Stephen R._1992, address={London}, edition={New ed}, title={The 7 habits of highly effective people: restoring the character ethic}, publisher={Simon & Schuster}, author={Covey, Stephen R.}, year={1992} }
@article{Crymble_2010, address={Ottawa}, title={An Analysis of Twitter and Facebook Use by the Archival Community}, volume={70}, journal={Archivaria}, publisher={Association of Canadian Archivists}, author={Crymble, Adam}, year={2010}, pages={125–151} }
@book{Dale, B. G._Wiele, Anthony van der_Iwaarden, Jos van_2007, address={Malden, Mass}, edition={5th ed}, title={Managing quality}, publisher={Blackwell}, author={Dale, B. G. and Wiele, Anthony van der and Iwaarden, Jos van}, year={2007} }
@article{Davies_Ellis_2003, title={Employment Trends in the Archive Domain, 1993-2001}, volume={24}, DOI={10.1080/0037981032000061000}, number={1}, journal={Journal of the Society of Archivists}, author={Davies, Susan J. and Ellis, Mary}, year={2003}, month={Apr}, pages={15–24} }
@article{Dawson_1998, title={Skills of the archival labour pool}, volume={19}, DOI={10.1080/00379819809514436}, number={2}, journal={Journal of the Society of Archivists}, author={Dawson, Andy}, year={1998}, month={Oct}, pages={177–187} }
@book{De Sáez, Eileen Elliott_2002, address={London}, edition={2nd ed}, title={Marketing concepts for libraries and information services}, publisher={Facet Publishing}, author={De Sáez, Eileen Elliott}, year={2002} }
@book{Dearstyne_2001, address={Westport, CT}, title={Leadership and administration of successful archival programs}, volume={Greenwood library management collection}, publisher={Greenwood Press}, author={Dearstyne, Bruce W.}, year={2001} }
@book{Dearstyne, Bruce W._2001, address={Westport, CT}, title={Leadership and administration of successful archival programs}, volume={Greenwood library management collection}, publisher={Greenwood Press}, author={Dearstyne, Bruce W.}, year={2001} }
@article{Drucker_1999, title={Managing Oneself}, volume={77}, url={http://web.b.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=1&sid=3cffb818-75a8-4e2d-abbe-0cf04398000a%40pdc-v-sessmgr02}, number={2}, journal={Harvard Business Review}, author={Drucker, Peter F.}, year={1999}, pages={64–74} }
@article{Duff_Yakel_Tibbo_Cherry_McKay_Krause_Sheffield_2010, title={The Development, Testing, and Evaluation of the Archival Metrics Toolkits}, volume={73}, DOI={10.17723/aarc.73.2.00101k28200838k4}, number={2}, journal={The American Archivist}, author={Duff, Wendy and Yakel, Elizabeth and Tibbo, Helen and Cherry, Joan and McKay, Aprille and Krause, Magia and Sheffield, Rebecka}, year={2010}, month={Sep}, pages={569–599} }
@book{Dunn, F. I._Society of Archivists (Great Britain)_1994, address={London}, title={Security: a guide for use in appraising and implementing security systems and procedures in archive operations, covering buildings, staff, the public and repository management}, volume={Best practice guideline}, publisher={Society of Archivists}, author={Dunn, F. I. and Society of Archivists (Great Britain)}, year={1994} }
@article{Ellis_Greening_2002, title={Archival Training in 2002: Between a rock and a hard place?}, volume={23}, DOI={10.1080/0037981022000006381}, number={2}, journal={Journal of the Society of Archivists}, author={Ellis, Mary and Greening, Anna}, year={2002}, month={Oct}, pages={197–207} }
@book{Evans, G. Edward_Alire, Camila A._2013, address={London}, edition={3rd ed}, title={Management basics for information professionals}, publisher={Facet Pub}, author={Evans, G. Edward and Alire, Camila A.}, year={2013} }
@book{Eyre, E. C._Pettinger, Richard_1999, address={Basingstoke}, edition={3rd ed}, title={Mastering basic management}, volume={Macmillan master series}, publisher={Macmillan}, author={Eyre, E. C. and Pettinger, Richard}, year={1999} }
@book{Fayol, Henri_Storrs, Constance_1971, address={London}, title={General and industrial management}, publisher={Pitman}, author={Fayol, Henri and Storrs, Constance}, year={1971} }
@book{Field, Mike_Keller, Laurie S._Open University_1998, address={[Milton Keynes]}, title={Project management}, publisher={Open University}, author={Field, Mike and Keller, Laurie S. and Open University}, year={1998} }
@book{French, Ylva_Runyard, Sue_2011, address={London}, title={Marketing and public relations for museums, galleries, cultural and heritage attractions}, DOI={10.4324/9780203813751}, publisher={Routledge}, author={French, Ylva and Runyard, Sue}, year={2011} }
@book{Gallacher, Cathryn A._1999, address={London}, title={Managing change in libraries and information services}, volume={Know how guides}, publisher={Aslib}, author={Gallacher, Cathryn A.}, year={1999} }
@book{Gannon, Alice_Association of Records Managers and Administrators_1996, address={Prairie Village, Kan}, title={The information manager’s toolkit}, publisher={ARMA International}, author={Gannon, Alice and Association of Records Managers and Administrators}, year={1996} }
@article{Giesecke_McNeil_1999, title={Core competencies and the learning organization}, volume={13}, url={http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=lls&AN=502825919&site=ehost-live&scope=site}, number={3}, journal={Library Administration & Management}, author={Giesecke, Joan and McNeil, Beth}, year={1999}, pages={158–166} }
@article{Hackman_2012, title={Love is Not Enough: Advocacy, Influence and the Development of Archives}, volume={33}, DOI={10.1080/00379816.2012.666116}, number={1}, journal={Journal of the Society of Archivists}, author={Hackman, Larry}, year={2012}, month={Apr}, pages={9–21} }
@book{Hackman, Larry J._2011, address={Chicago}, title={Many happy returns: advocacy and the development of archives}, publisher={Society of American Archivists}, author={Hackman, Larry J.}, year={2011} }
@book{Handy, Charles B._1995, address={London}, edition={[2nd ed.]}, title={The age of unreason}, publisher={Arrow Business Books}, author={Handy, Charles B.}, year={1995} }
@book{Handy, Charles B._2000, address={London}, edition={[3rd ed.]}, title={Gods of management}, publisher={Arrow}, author={Handy, Charles B.}, year={2000} }
@article{Harley_1994, address={London}, title={The Recruitment and Management of the Archivist in Business}, volume={67}, journal={Business Archives}, publisher={Business Archives Council}, author={Harley, Janette}, year={1994} }
@book{Harriman, Joy HP_2008, address={London}, title={Creating your library’s business plan: a how-to-do-it manual with samples on CD-ROM}, publisher={Facet}, author={Harriman, Joy HP}, year={2008} }
@article{Harrop_Coulson_Ray_Parker_2002, title={Bidding for Records: Local authority archives and competitive funding}, volume={23}, DOI={10.1080/00379810220120546}, number={1}, journal={Journal of the Society of Archivists}, author={Harrop, Ken and Coulson, Graham and Ray, Kathryn and Parker, Sandra}, year={2002}, pages={35–50} }
@book{Herzberg, Frederick_Mausner, Bernard_Snyderman, Barbara Bloch_1993, address={New Brunswick, N.J. ; London}, edition={[2nd rev. ed]}, title={The motivation to work}, publisher={Transaction}, author={Herzberg, Frederick and Mausner, Bernard and Snyderman, Barbara Bloch}, year={1993} }
@article{Heyliger_McLoone_Thomas_2013, title={Making Connections: A Survey of Special Collections’ Social Media Outreach}, volume={76}, DOI={10.17723/aarc.76.2.t820u33100443q55}, number={2}, journal={The American Archivist}, author={Heyliger, Sean and McLoone, Juli and Thomas, Nikki}, year={2013}, month={Sep}, pages={374–414} }
@book{Hodgson, Cynthia_Association of Records Managers and Administrators_2009, address={Overland Park, Kan}, title={Evaluating and mitigating records and information risks: an ARMA International guideline}, publisher={ARMA International}, author={Hodgson, Cynthia and Association of Records Managers and Administrators}, year={2009} }
@misc{Holden_2004, title={Capturing Cultural Value: How culture has become a tool of government policy}, url={http://www.demos.co.uk/files/CapturingCulturalValue.pdf}, author={Holden, John}, year={2004} }
@misc{Holden_2005, title={Valuing Culture in the South East}, url={https://www.demos.co.uk/files/Culturalvalueweb.pdf}, author={Holden, John}, year={2005} }
@misc{Horton_Spence_2006, address={Aberystwyth}, title={Scoping the Economic and Social Impact of Archives (MLA Report)}, url={http://webarchive.nationalarchives.gov.uk/20111013135435/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=642}, publisher={University of Wales}, author={Horton, S. and Spence, J.}, year={2006} }
@article{Horton_2006, title={Social capital, government policy and public value: implications for archive service delivery}, volume={58}, DOI={10.1108/00012530610713588}, number={6}, journal={Aslib Proceedings}, author={Horton, Sarah}, year={2006}, pages={502–512} }
@article{Hoy_2011a, title={Relationships, trust and learning: experiences of emerging professionals working in collecting institutions}, volume={11}, DOI={10.1007/s10502-011-9158-x}, number={3–4}, journal={Archival Science}, author={Hoy, Marian}, year={2011}, month={Nov}, pages={391–408} }
@article{Hoy_2011b, title={Relationships, trust and learning: experiences of emerging professionals working in collecting institutions}, volume={11}, DOI={10.1007/s10502-011-9158-x}, number={3–4}, journal={Archival Science}, author={Hoy, Marian}, year={2011}, month={Nov}, pages={391–408} }
@book{1998, address={Paris}, title={Financing archival services : proceedings of the twenty-eighth International Conference of the Round Table on Archives}, publisher={ICA}, author={International Conference of the Round Table on Archives (28th: 1991: Haarlem, Netherlands)}, year={1998} }
@misc{1999, title={Managing Resources for Records and Archives Services}, url={http://www.irmt.org/documents/educ_training/public_sector_rec/IRMT_manage_resource.pdf}, author={International Records Management Trust}, year={1999} }
@book{International Records Management Trust_International Council on Archives_1999a, address={London}, title={Developing infrastructures for records and archives services}, volume={Managing public sector records}, publisher={International Records Management Trust}, author={International Records Management Trust and International Council on Archives}, year={1999} }
@book{International Records Management Trust_International Council on Archives_1999b, address={London}, title={Strategic planning for records and archives services}, volume={Managing public sector records}, publisher={International Records Management Trust}, author={International Records Management Trust and International Council on Archives}, year={1999} }
@book{International Records Management Trust_International Council on Archives_1999c, address={London}, title={Developing infrastructures for records and archives services}, volume={Managing public sector records}, publisher={International Records Management Trust}, author={International Records Management Trust and International Council on Archives}, year={1999} }
@book{James, Russell D._Wosh, Peter J._2011, address={Chicago}, title={Public relations and marketing for archivists: a how-to-do-it manual}, volume={How-to-do-it manuals}, publisher={Society of American Archivists}, author={James, Russell D. and Wosh, Peter J.}, year={2011} }
@book{Jay, Ros_2011, address={Harlow, England}, edition={3rd ed}, title={Brilliant interview: what employers want to hear and how to say it}, url={http://proquest.safaribooksonline.com/?uiCode=ucl&xmlId=9780273743934}, publisher={Prentice Hall}, author={Jay, Ros}, year={2011} }
@article{Kaplan_Norton_1996a, title={Using the Balanced Scorecard as a Strategic Management System}, volume={74}, url={http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bsu&AN=9601185348&site=ehost-live&scope=site}, number={1}, journal={Harvard Business Review}, author={Kaplan, R. and Norton, D.}, year={1996}, pages={75–85} }
@article{Kaplan_Norton_1996b, title={Using the Balanced Scorecard as a Strategic Management System}, volume={74}, url={http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bth&AN=9601185348&site=ehost-live&scope=site}, number={1}, journal={Harvard Business Review}, author={Kaplan, R. and Norton, D.}, year={1996}, pages={75–85} }
@book{Kaplan, Robert S._Norton, David P._2004, address={Boston}, title={Strategy maps: converting intangible assets into tangible outcomes}, publisher={Harvard Business School Press}, author={Kaplan, Robert S. and Norton, David P.}, year={2004} }
@book{Kotler, Neil G._Kotler, Philip_Kotler, Wendy I._Kotler, Neil G._2008, address={San Francisco}, edition={2nd ed}, title={Museum marketing and strategy: designing missions, building audiences, generating revenue and resources}, publisher={Jossey-Bass}, author={Kotler, Neil G. and Kotler, Philip and Kotler, Wendy I. and Kotler, Neil G.}, year={2008} }
@book{Kotler, Philip_2013, address={Harlow}, edition={6th European ed}, title={Principles of marketing}, publisher={Pearson}, author={Kotler, Philip}, year={2013} }
@book{Kotler, Philip_Keller, Kevin Lane_2009, address={Upper Saddle River, N.J.}, edition={13th ed}, title={Marketing management}, publisher={Pearson/Prentice Hall}, author={Kotler, Philip and Keller, Kevin Lane}, year={2009} }
@book{Lawes, Ann_1993, address={Aldershot}, title={Management skills for the information manager}, publisher={Ashgate}, author={Lawes, Ann}, year={1993} }
@misc{Lindsay_2011, title={Volunteering in Collections Care: Best Practice Guide - Good Practice Guidance}, url={https://www.archives.org.uk/latest-news/218-volunteering-in-collections-care-new-best-practice-guide.html}, author={Lindsay, Helen}, year={2011} }
@misc{ title={National Occupational Standards for Libraries, Archives, Records and Information Management Services}, url={http://www.archives.org.uk/images/documents/ARACouncil/nationaloccupationalstandards.pdf}, author={LLUK} }
@book{Lock, Dennis_2013, address={Farnham}, edition={10th ed}, title={Project management}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781409454205}, publisher={Gower}, author={Lock, Dennis}, year={2013} }
@misc{2011, title={Heritage Change Programme Framework Resources and Toolkits}, url={https://www.londoncouncils.gov.uk/our-key-themes/culture-sport-and-tourism/arts-and-culture/resources/heritage-change-programme}, author={London Cultural Improvement Programme}, year={2011} }
@article{Luthans_1988, title={Successful vs. Effective Real Managers.}, volume={2}, DOI={10.5465/AME.1988.4275524}, number={2}, journal={Academy of Management Executive}, author={Luthans, Fred}, year={1988}, pages={127–132} }
@book{MacLachlan, Liz_1996, address={London}, title={Making project management work for you}, volume={The successful LIS professional}, publisher={Library Association}, author={MacLachlan, Liz}, year={1996} }
@article{Mariz_McCrea_Hackman_Kurtz_Jimerson_2011a, title={Leadership Skills for Archivists}, volume={74}, DOI={10.17723/aarc.74.1.h65171q8q115557g}, number={1}, journal={The American Archivist}, author={Mariz, George and McCrea, Donna and Hackman, Larry and Kurtz, Tony and Jimerson, Randall}, year={2011}, month={Apr}, pages={102–122} }
@article{Mariz_McCrea_Hackman_Kurtz_Jimerson_2011b, title={Leadership Skills for Archivists}, volume={74}, DOI={10.17723/aarc.74.1.h65171q8q115557g}, number={1}, journal={The American Archivist}, author={Mariz, George and McCrea, Donna and Hackman, Larry and Kurtz, Tony and Jimerson, Randall}, year={2011}, month={Apr}, pages={102–122} }
@book{Maslow, Abraham H._Frager, Robert, address={India]}, edition={3rd ed., low price ed}, title={Motivation and personality}, publisher={Pearson Education}, author={Maslow, Abraham H. and Frager, Robert} }
@book{Massis, Bruce E._2003, address={New York}, title={The practical library manager}, volume={Haworth cataloging&classification}, publisher={Haworth Information Press}, author={Massis, Bruce E.}, year={2003} }
@book{Masterton, Ailsa_1997, address={London}, title={Getting results with time management}, volume={The successful LIS professional}, publisher={Library Association Publishing}, author={Masterton, Ailsa}, year={1997} }
@book{Mayo_Harvard University_1945, address={Boston}, title={The social problems of an industrial civilization}, publisher={Division of Research, Graduate School of Business Administration, Harvard University}, author={Mayo, Elton and Harvard University}, year={1945} }
@book{Mayo_Harvard University_1946, address={Boston}, title={The human problems of an industrial civilization}, publisher={Division of research, Graduate school of business administration, Harvard University}, author={Mayo, Elton and Harvard University}, year={1946} }
@book{McKay, Duncan_Aslib_2003, address={London}, edition={2nd ed}, title={Effective financial planning for library and information services}, volume={Aslib know how guides}, publisher={Europa}, author={McKay, Duncan and Aslib}, year={2003} }
@book{Methven, Patricia_Society of Archivists (Great Britain)_1993, address={London}, title={Measuring performance: a practical guide for use in the setting of standards and measurement of collection policy, document production, repository facilities, cataloguing, indexing, outreach and user satisfaction}, volume={Best practice guideline}, publisher={Society of Archivists}, author={Methven, Patricia and Society of Archivists (Great Britain)}, year={1993} }
@article{Mintzberg_Van der Heyden_1999, title={Organigraphs: Drawing How Companies Really Work}, volume={77}, url={http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bsu&AN=2216293&site=ehost-live&scope=site}, number={5}, journal={Harvard Business Review}, author={Mintzberg, Henry and Van der Heyden, Ludo}, year={1999}, pages={87–94} }
@book{Morris, Beryl_Library Association_1996, address={London}, title={First steps in management}, volume={The successful LIS professional}, publisher={Library Association Publishing}, author={Morris, Beryl and Library Association}, year={1996} }
@book{Münsterberg, Hugo_1913, address={Boston}, title={Psychology and industrial efficiency}, url={http://ovidsp.ovid.com/ovidweb.cgi?T=JS&NEWS=N&PAGE=toc&SEARCH=2005-12943.dd&LINKTYPE=asBody&D=psbk}, publisher={Mifflin}, author={Münsterberg, Hugo}, year={1913} }
@misc{2003, title={Performance Measures and Indicators: Towards generic and universal PIs for archives}, url={http://webarchive.nationalarchives.gov.uk/20110909164408/http://nca.org.uk/materials/performance_measures.pdf}, author={National Council on Archives}, year={2003} }
@misc{ title={Giving Value: Funding priorities for UK Archives 2005-2010}, url={http://www.bl.uk/aboutus/acrossuk/worknat/full/newsandevents/nca_giving_value.pdf}, author={National Council on Archives} }
@book{Newton, Carl_Society of Archivists (Great Britain)_1984, address={Winchester}, title={Strategic planning for records management and archives}, volume={Occasional papers / Records Management Group}, publisher={Society of Archivists}, author={Newton, Carl and Society of Archivists (Great Britain)}, year={1984} }
@article{Nicholson_2003, title={How to Motivate Your Problem People}, volume={81}, url={http://web.b.ebscohost.com/ehost/pdfviewer/pdfviewer?vid=1&sid=05aca5e7-e075-4b35-9973-30ebeb255cb3%40pdc-v-sessmgr01}, number={1}, journal={Harvard Business Review}, author={Nicholson, Nigel}, year={2003}, pages={56–65} }
@misc{Owens_8AD, title={‘Advocacy for the archive sector’ Archives & Society seminar podcast}, url={http://historyspot.org.uk/podcasts/archives-and-society/advocacy-archive-sector}, author={Owens, Marie}, year={8AD} }
@book{Paul H. McCarthy, title={Archives Assessment and Planning Workbook}, url={https://www2.archivists.org/sites/all/files/ArchivesAssessPlanWkbkAug2010.pdf}, publisher={Society of American Archivists}, author={Paul H. McCarthy} }
@book{Paul R. Niven, address={Hoboken, N.J.}, edition={2nd ed}, title={Balanced scorecard step-by-step for government and nonprofit agencies}, url={https://onlinelibrary.wiley.com/doi/book/10.1002/9781119197287}, publisher={J. Wiley & Sons}, author={Paul R. Niven} }
@book{Payton_Moody_2008, address={Bloomington}, title={Understanding philanthropy: its meaning and mission}, volume={Philanthropy and nonprofit studies}, url={http://muse.jhu.edu/books/9780253000132/}, publisher={Indiana University Press}, author={Payton, Robert L. and Moody, Michael P.}, year={2008} }
@article{Pederson_2003a, title={Understanding Ourselves and Others: Australian Archivists and Temperament}, volume={3}, DOI={10.1007/s10502-004-4039-1}, number={3}, journal={Archival Science}, author={Pederson, Ann E.}, year={2003}, month={Sep}, pages={223–274} }
@article{Pederson_2003b, title={Understanding Ourselves and Others: Australian Archivists and Temperament}, volume={3}, DOI={10.1007/s10502-004-4039-1}, number={3}, journal={Archival Science}, author={Pederson, Ann E.}, year={2003}, month={Sep}, pages={223–274} }
@book{Pedley, Paul_2011, address={London}, edition={3rd ed}, title={Essential law for information professionals}, publisher={Facet}, author={Pedley, Paul}, year={2011} }
@book{Pettinger, Richard_2004, address={Basingstoke}, title={Contemporary strategic management}, publisher={Palgrave Macmillan}, author={Pettinger, Richard}, year={2004} }
@book{Pettinger, Richard_2007, address={Basingstoke}, edition={4th ed}, title={Introduction to management}, publisher={Palgrave Macmillan}, author={Pettinger, Richard}, year={2007} }
@book{Pettinger, Richard_University College, London_2004, address={London}, title={The foundations of management}, publisher={Pearson Custom Publishing}, author={Pettinger, Richard and University College, London}, year={2004} }
@misc{Pink, title={RSA Animate - Drive}, url={http://www.thersa.org/events/rsaanimate/animate/rsa-animate-drive}, author={Pink, Dan} }
@book{Prytherch, Raymond John_1998, address={Aldershot}, title={Gower handbook of library and information management}, publisher={Gower}, author={Prytherch, Raymond John}, year={1998} }
@inbook{Ray_Coulson_Harrop_2002, address={Washington, D.C.}, title={Measuring performance within the bidding culture}, booktitle={Proceedings of the 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services: ‘meaningful measures for emerging realities’}, publisher={Association of Research Libraries}, author={Ray, K. and Coulson, G. and Harrop, K.}, year={2002} }
@misc{Ray, title={Volunteering in Archives}, url={http://www.archives.org.uk/images/documents/volunteeringinarchivesfinal.pdf}, author={Ray, Louise} }
@article{Ray_Shepherd_Flinn_Ander_Laperdrix_2013, title={Funding archive services in England and Wales: institutional realities and professional perceptions}, volume={34}, DOI={10.1080/23257962.2013.822355}, number={2}, journal={Archives and Records}, author={Ray, Louise and Shepherd, Elizabeth and Flinn, Andrew and Ander, Erica and Laperdrix, Marie}, year={2013}, pages={175–199} }
@misc{Ray_Shepherd_Laperdrix_2012, title={Funding the Archives Sector}, url={http://www.nationalarchives.gov.uk/documents/archives/funding-the-archive-sector.pdf}, publisher={The National Archives and ICARUS (International Centre for Archives and Records Management Research and User Studies) / UCL}, author={Ray, Louise and Shepherd, Elizabeth and Laperdrix, Marie}, year={2012} }
@book{Rees, W. David_Porter, Christine_2008, address={London}, edition={6th ed}, title={Skills of management}, publisher={Cengage Learning}, author={Rees, W. David and Porter, Christine}, year={2008} }
@book{Reid, Walter_Myddelton, David Roderic_2005, address={Aldershot}, edition={8th ed}, title={The meaning of company accounts}, publisher={Gower}, author={Reid, Walter and Myddelton, David Roderic}, year={2005} }
@article{Rettig_2010, title={Water Tables: A Case Study of a Successful Archival Fund-Raising Event}, volume={73}, DOI={10.17723/aarc.73.1.670850x317681420}, number={1}, journal={The American Archivist}, author={Rettig, Patricia}, year={2010}, month={May}, pages={204–218} }
@inbook{Ricks et al._1992, address={Cincinnati, OH}, edition={3rd ed}, title={The Records Manager and the Records Management Staff}, url={https://contentstore.cla.co.uk/secure/link?id=ea6c790b-db21-f011-81a2-de36721ebb7e}, booktitle={Information and image management: a records systems approach}, publisher={South-Western Pub. Co}, author={Ricks et al., Betty R.}, year={1992}, pages={24–48} }
@article{Rider_1996, title={Developing Standards for Professional Education: The Society of Archivists}, volume={17}, url={http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=lls&AN=9605150205&site=ehost-live&scope=site}, number={1}, journal={Journal of the Society of Archivists}, author={Rider, C.}, year={1996}, pages={85–95} }
@book{Ries, Al_Trout, Jack_1986, address={New York}, edition={1st ed., rev}, title={Positioning: the battle for your mind}, publisher={McGraw-Hill}, author={Ries, Al and Trout, Jack}, year={1986} }
@book{Ries, Al_Trout, Jack_1994, address={London}, edition={Special overseas ed}, title={The 22 immutable laws of marketing}, publisher={HarperCollins}, author={Ries, Al and Trout, Jack}, year={1994} }
@book{Roberts, Stephen A._Roberts, Stephen A._1998, address={London}, edition={2nd ed}, title={Financial and cost management for libraries and information services}, publisher={Bowker-Saur}, author={Roberts, Stephen A. and Roberts, Stephen A.}, year={1998} }
@article{Robinson_1996, title={Post‐graduate courses in archive administration and records management in the UK and Ireland 1995: An overview}, volume={17}, DOI={10.1080/00379819609511790}, number={1}, journal={Journal of the Society of Archivists}, author={Robinson, David}, year={1996}, month={Apr}, pages={73–84} }
@book{Roper, Michael_Unesco_UNISIST (Program)_RAMP (Program)_1989, address={Paris}, title={Planning, equipping and staffing an archival preservation and conservation service: a RAMP study with guidelines}, publisher={UNESCO}, author={Roper, Michael and Unesco and UNISIST (Program) and RAMP (Program)}, year={1989} }
@book{Rosen, Ronald_1995, address={London}, title={Strategic management: an introduction}, publisher={Pitman}, author={Rosen, Ronald}, year={1995} }
@book{Ross, Catherine Sheldrick_Dewdney, Patricia_1998, address={New York}, edition={2nd ed}, title={Communicating professionally: a how-to-do-it manual for library applications}, volume={How-to-do-it manuals for librarians}, publisher={Neal-Schuman}, author={Ross, Catherine Sheldrick and Dewdney, Patricia}, year={1998} }
@article{Sannwald_2000, title={Understanding organizational culture}, volume={14}, url={http://search.ebscohost.com.libproxy.ucl.ac.uk/login.aspx?direct=true&AuthType=ip,shib&db=lls&AN=502860272&site=ehost-live&scope=site&custid=s8454451}, number={1}, journal={Library Administration & Management}, author={Sannwald, William W.}, year={2000}, pages={8–14} }
@inbook{2008, address={Canberra}, edition={3rd ed}, title={Getting Organised}, booktitle={Keeping archives}, publisher={Australian Society of Archivists Inc}, author={Schwirtlich, A-M}, year={2008} }
@book{Shepherd, Elizabeth_2009, address={Farnham}, title={Archives and archivists in 20th century England}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780754681922}, publisher={Ashgate}, author={Shepherd, Elizabeth}, year={2009} }
@inbook{Shepherd, Elizabeth_Yeo, Geoffrey_2002, address={London}, title={Implementing records management: practical and managerial issues}, booktitle={Managing records: a handbook of principles and practice}, publisher={Facet Publishing}, author={Shepherd, Elizabeth and Yeo, Geoffrey}, year={2002} }
@article{Smith_2003, title={Customer Focus and Marketing in Archive Service Delivery: Theory and Practice}, volume={24}, DOI={10.1080/0037981032000061028}, number={1}, journal={Journal of the Society of Archivists}, author={Smith, Elizabeth Hallam}, year={2003}, month={Apr}, pages={35–53} }
@book{Smith, G. Stevenson_2002, address={Chicago}, edition={2nd ed}, title={Managerial accounting for libraries and other not-for-profit organizations}, publisher={American Library Association}, author={Smith, G. Stevenson}, year={2002} }
@book{Society of American Archivists. Task Force on Institutional Evaluation._1982, address={Chicago}, title={Evaluation of archival institutions: Services, principles, and guide to self-study}, publisher={SAA}, author={Society of American Archivists. Task Force on Institutional Evaluation.}, year={1982} }
@book{Steele, Victoria_Elder, Stephen D._2000, address={Chicago}, edition={2nd ed}, title={Becoming a fundraiser: the principles and practice of library development}, publisher={American Library Association}, author={Steele, Victoria and Elder, Stephen D.}, year={2000} }
@book{Stephen, Peter_Hornby, Susan_1997, address={London}, edition={2nd ed}, title={Simple statistics for library and information professionals}, publisher={Library Association Publishing}, author={Stephen, Peter and Hornby, Susan}, year={1997} }
@book{Stern, Gary J._1990, address={St. Paul, Minn}, title={Marketing workbook for nonprofit organizations}, publisher={Amherst H. Wilder Foundation}, author={Stern, Gary J.}, year={1990} }
@book{Stewart, Dorothy M._1998, address={Brookfield, VT}, edition={3rd ed}, title={Gower handbook of management skills}, publisher={Gower}, author={Stewart, Dorothy M.}, year={1998} }
@book{Taylor, Frederick Winslow, address={New York}, title={The principles of scientific management}, volume={The Norton library}, publisher={Norton}, author={Taylor, Frederick Winslow} }
@misc{2004, title={The National Archives’ Standard for Record Repositories}, url={http://www.nationalarchives.gov.uk/documents/archives/standard2005.pdf}, author={The National Archives}, year={2004} }
@misc{2012, title={Developing Access and Participation}, url={https://www.nationalarchives.gov.uk/documents/archives/developing-access-and-participation.pdf}, author={The National Archives}, year={2012} }
@misc{2013, title={Using Friends Groups to support fundraising}, url={http://www.nationalarchives.gov.uk/documents/archives/friends-group-guidance-note.doc.pdf}, author={The National Archives}, year={2013} }
@misc{ title={For the Record. For Good. Our Business Plan for 2011-15}, url={https://www.nationalarchives.gov.uk/documents/the-national-archives-business-plan-2011-2015.pdf}, author={The National Archives} }
@book{Turner, J. Rodney_2007a, address={Aldershot}, edition={4th ed}, title={Gower handbook of project management}, publisher={Gower}, author={Turner, J. Rodney}, year={2007} }
@book{Turner, J. Rodney_2007b, address={Aldershot}, edition={4th ed}, title={Gower handbook of project management}, publisher={Gower}, author={Turner, J. Rodney}, year={2007} }
@article{Turner_2008, title={Educational Programmes in Archives and Records Management in the UK and Ireland: An Overview, 1995–2007}, volume={29}, DOI={10.1080/00379810802499942}, number={1}, journal={Journal of the Society of Archivists}, author={Turner, Margaret D.}, year={2008}, month={Apr}, pages={73–82} }
@book{Turton, Alison_Business Archives Council (Great Britain)_1991, address={Oxford}, title={Managing business archives}, publisher={Butterworth/Heinemann in association with the Business Archives Council}, author={Turton, Alison and Business Archives Council (Great Britain)}, year={1991} }
@article{Waddington_2004, title={The employment of people with disabilities as archivists, records managers, conservators and assistants}, volume={25}, DOI={10.1080/0037981042000271493}, number={2}, journal={Journal of the Society of Archivists}, author={Waddington, Nicola}, year={2004}, month={Oct}, pages={173–188} }
@article{Watson_2011, title={Book review ‘Project Management in Libraries, Archives and Museums: Working with Government and Other External Partners’}, volume={61}, DOI={10.1080/0361526X.2011.617056}, number={3–4}, journal={The Serials Librarian}, author={Watson, Karen}, year={2011}, month={Oct}, pages={446–447} }
@article{Weir_2004, title={The marketing context. Outreach: luxury or necessity?}, volume={25}, DOI={10.1080/0037981042000199160}, number={1}, journal={Journal of the Society of Archivists}, author={Weir, Christopher}, year={2004}, month={Apr}, pages={71–77} }
@book{Whittington_Regnér_Angwin_Johnson_Scholes_2020, address={Harlow, United Kingdom}, edition={Twelfth edition}, title={Exploring strategy: text and cases}, url={https://bibliu.com/users/saml/samlUCL?RelayState=eyJjdXN0b21fbGF1bmNoX3VybCI6IiMvdmlldy9ib29rcy85NzgxMjkyMjgyNDY2L3BkZjJodG1sZXgvaW5kZXguaHRtbCJ9}, publisher={Pearson Education Limited}, author={Whittington, Richard and Regnér, Patrick and Angwin, Duncan and Johnson, Gerry and Scholes, Kevan}, year={2020} }
@book{Williams, Caroline_2002, address={Liverpool}, title={Archives in the UK and the government agenda}, publisher={LUCAS}, author={Williams, Caroline}, year={2002} }
@article{Williams_2003, title={Data Collection and Management in the Archival Domain}, volume={24}, DOI={10.1080/0037981032000061046}, number={1}, journal={Journal of the Society of Archivists}, author={Williams, Caroline}, year={2003}, month={Apr}, pages={65–81} }
@misc{Williams_2014, title={Managing Volunteering in Archives: Report}, url={https://www.archives.org.uk/images/documents/ARACouncil/ARA_Managing_Volunteering_in_Archives_2014_Report_and_appendices_final.pdf}, publisher={Archives & Records Association}, author={Williams, Caroline}, year={2014} }
@misc{Williams, title={An ARA Framework of Competencies: Report with findings and Initial Framework}, url={http://www.archives.org.uk/images/documents/ARACouncil/competencies%20report%20september%202012.pdf}, author={Williams, Caroline} }
@book{Williams, Caroline_Huguenot Library_2006, address={Oxford}, title={Managing archives: foundations, principles and practice}, volume={Chandos information professional series}, publisher={Chandos}, author={Williams, Caroline and Huguenot Library}, year={2006} }
@book{Wilsted, Thomas_Nolte, William_1991, address={Chicago}, title={Managing archival and manuscript repositories}, volume={SAA archival fundamentals series}, publisher={Society of American Archivists}, author={Wilsted, Thomas and Nolte, William}, year={1991} }
@book{Wolfe, Lisa A._2005, address={New York}, edition={2nd ed}, title={Library public relations, promotions, and communications: a how-to-do-it manual}, volume={How-to-do-it manuals for librarians}, publisher={Neal-Schuman}, author={Wolfe, Lisa A.}, year={2005} }
@inbook{Worthy_1984, address={Washington, D.C}, title={Management Concepts and Archival Administration}, booktitle={A Modern archives reader: basic readings on archival theory and practice}, publisher={National Archives and Records Service, U.S. General Services Administration}, author={Worthy, J.C.}, year={1984}, pages={299–308} }
@article{Yeo_Ander_2008, title={‘My First Professional Post’: Students’ Expectations of the Job Market in Archives and Records Management in the United Kingdom}, volume={29}, DOI={10.1080/00379810902909410}, number={2}, journal={Journal of the Society of Archivists}, author={Yeo, Geoffrey and Ander, Erica}, year={2008}, month={Oct}, pages={171–191} }
@misc{Private Investment in Culture Survey 2011/12_15AD, url={https://www.artsprofessional.co.uk/news/ace-relaunches-private-investment-culture-survey}, publisher={Arts & Business}, year={15AD} }
@article{ICA Section of Business and Labour Archives: privitisation and mergers and archives_2001, address={Paris}, volume={1–2}, journal={Comma}, publisher={International Council on Archives}, year={2001}, pages={85–106} }
@misc{Professional Skills for Government_2005, url={http://www.governmentexchange.co.uk/professional-skills-for-government/}, publisher={www.civilservice.gov.uk}, year={2005} }
@misc{Library, Archive, Records and Information Management Services Workforce Survey_2012a, url={http://www.nationalarchives.gov.uk/documents/archives/2012-larims-workforce-report.pdf}, publisher={Learning and Skills Improvement Service}, year={2012} }
@misc{Library, Archive, Records and Information Management Services Workforce Survey_2012b, url={http://www.nationalarchives.gov.uk/documents/archives/2012-larims-workforce-report.pdf}, publisher={Learning and Skills Improvement Service}, year={2012} }
@misc{Archive Service Accreditation Standard_2013, url={http://www.nationalarchives.gov.uk/documents/archives/archive-service-accreditation-standard-june-2013.pdf}, publisher={The National Archives}, year={2013} }
@misc{Archive Service Accreditation Guidance_2013, url={http://www.nationalarchives.gov.uk/documents/archives/archive-service-accreditation-guidance-june-2013-v2_.pdf}, publisher={The National Archives}, year={2013} }
@misc{Know Your Records Advocacy Toolkit_2014, url={http://www.archives.org.uk/images/documents/RMG/FINAL_Dont_Risk_It_Toolkit_July14.pdf}, publisher={Archives & Records Association}, year={2014} }
@misc{Alphabetical summary of terms, url={http://www.jargonbusters.org.uk/alphabetical-summary-of-terms/}, publisher={Jargonbuster} }
@misc{Archive Pace Setters - project case studies, url={https://www.archives.org.uk/what-we-do/campaigns/archive-pace-setter-scheme/aps-pace-setters.html} }
@misc{International Records Management Trust, url={http://irmt.org/education-and-training/education-and-training-2} }
@misc{The Bidding Culture and Local Government, url={http://readinglists.ucl.ac.uk/items/AF105057-7F8C-4465-5D89-2BEC2BB32789.html}, publisher={Northumbria University} }
@misc{Funding the Archives Sector, url={http://www.ucl.ac.uk/dis/icarus/projects/fundingarchivesproject}, publisher={ICARUS - International Centre for Archives and Records Management Research / UCL} }
@misc{Tackling discrimination and promoting equality, url={https://m.acas.org.uk/media/318/Advisory-booklet---Tackling-discrimination-and-promoting-equality---good-practice-guide-for-employers/pdf/B16_1.pdf}, publisher={Acas} }
@misc{Listening to the Past, Speaking to the Future: the Report of the Archives Task Force: Annex G: Archives Workforce Study, url={http://webarchive.nationalarchives.gov.uk/20111013135435/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=6}, publisher={National Council on Archives} }
@misc{ARA Volunteering Awards - case studies, url={https://www.archives.org.uk/ara-archive-volunteering-award} }
@misc{Information Sheets - Volunteering England, url={http://www.vcnw.org.uk/wp-content/uploads/2014/04/Definitions-of-volunteering.pdf} }
@misc{Investing in Volunteers Standard, url={https://iiv.investinginvolunteers.org.uk/}, publisher={Investing in Volunteers} }
@misc{Investors in People Case studies, url={https://www.investorsinpeople.com/knowledge/} }
@misc{Economic Impacts Toolkits for Archives, Libraries and Museums, Final Report ALMA UK, url={http://almauk.org/working-together/our_activity/economic-impacts/}, publisher={Archives, Libraries and Museums Alliance UK} }
@misc{Explore Your Archive toolkit | The National Archives, url={https://www.nationalarchives.gov.uk/documents/archives/explore-your-archive-toolkit.pdf} }
@misc{Understanding the drivers, impact and value of engagement in culture and sport: An over-arching summary of the research, url={https://www.gov.uk/government/publications/case-programme-understanding-the-drivers-impacts-and-value-of-engagement-in-culture-and-sport}, publisher={CASE: the culture and sport evidence programme} }
@misc{Cultural Value Project - Arts & Humanities Research Council, url={https://ahrc.ukri.org/research/fundedthemesandprogrammes/culturalvalueproject/} }
@misc{Awareness Kit: Canadian Council of Archives, url={http://www.cdncouncilarchives.ca/advocacy_kit.html} }
