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Alphabetical summary of terms (no date). Jargonbuster. Available at: http://www.jargonbusters.org.uk/alphabetical-summary-of-terms/.
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Boddy, David (2011) Management: an introduction. 5th ed. Harlow: Financial Times Prentice Hall.
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Booth, Andrew and Brice, Anne (2004) Evidence-based practice for information professionals: a handbook. London: Facet. Available at: http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781856047852.
Bradsher, J.G. (1989) Managing archives and archival institutions. Chicago: University of Chicago Press.
Bright, Jim and Earl, Joanne (2008) Brilliant CV: what employers want to see and how to say it. 3rd ed. Harlow: Prentice Hall Business.
Brophy, P. and Coulling, K. (1996) Quality management for information and library managers. Aldershot, Hampshire: Aslib/Gower.
Brophy, Peter and Coulling, Kate (1996) Quality management for information and library managers. Aldershot, Hampshire: Aslib/Gower.
Bryson, Jo (1997) Managing information services: an integrated approach. Aldershot: Gower.
Bryson, Jo (2011) Managing information services: a sustainable approach. 3rd ed. Farnham: Ashgate.
Butcher, H. (1998) Meeting managers’ information needs. London: Aslib.
Cain, S. (no date) RSA Shorts - The Power of Quiet. Royal Society for the encouragement of Arts, Manufactures and Commerce. Available at: https://www.tes.com/teaching-resource/rsa-shorts-the-power-of-quiet-6339103.
Carpenter, Julie (2008) Library project funding: a guide to planning and writing proposals. Oxford: Chandos. Available at: https://www.sciencedirect.com/book/9781843343806/library-project-funding.
Carpenter, Julie (2011) Project management in libraries, archives and museums: working with government and other external partners. Oxford: Chandos. Available at: https://www.sciencedirect.com/book/9781843345664/project-management-in-libraries-archives-and-museums.
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Clark, L. and Cook, D. (1998b) ‘Short‐term contracts: A template for an agreement’, Journal of the Society of Archivists, 19(2), pp. 149–167. Available at: https://doi.org/10.1080/00379819809514434.
Conerly, K. and Tripathi, A. (2004) ‘What is Your Conflict Style? Understanding and Dealing With Your Conflict Style’, The Journal for Quality and Participation, 27(2), pp. 16–20. Available at: http://search.proquest.com/docview/219147248.
Consultants, J. (2005) ‘Bolton’s Museum, Library and Archive Services: An economic valuation’. Available at: http://webarchive.nationalarchives.gov.uk/20120215211001/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=423.
Coote, Helen and Batchelor, Bridget (1997) How to market your library service effectively. 2nd ed. London: Aslib.
Coplin, D. (no date) ‘RSA - RSA Animate - Re-Imagining Work’. Available at: http://www.thersa.org/events/rsaanimate/animate/rsa-animate-re-imagining-work.
Corrall, Sheila (1994) Strategic planning for library and information services. London: Aslib.
Corrall, Sheila and Brewerton, Antony (1999) The new professional’s handbook: your guide to information services management. London: Library Association.
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Crymble, A. (2010) ‘An Analysis of Twitter and Facebook Use by the Archival Community’, Archivaria, 70, pp. 125–151.
Cultural Value Project - Arts & Humanities Research Council (no date). Available at: https://ahrc.ukri.org/research/fundedthemesandprogrammes/culturalvalueproject/.
Dale, B. G., Wiele, Anthony van der, and Iwaarden, Jos van (2007) Managing quality. 5th ed. Malden, Mass: Blackwell.
Davies, S.J. and Ellis, M. (2003) ‘Employment Trends in the Archive Domain, 1993-2001’, Journal of the Society of Archivists, 24(1), pp. 15–24. Available at: https://doi.org/10.1080/0037981032000061000.
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Dunn, F. I. and Society of Archivists (Great Britain) (1994) Security: a guide for use in appraising and implementing security systems and procedures in archive operations, covering buildings, staff, the public and repository management. London: Society of Archivists.
Economic Impacts Toolkits for Archives, Libraries and Museums, Final Report ALMA UK (no date). Archives, Libraries and Museums Alliance UK. Available at: http://almauk.org/working-together/our_activity/economic-impacts/.
Ellis, M. and Greening, A. (2002) ‘Archival Training in 2002: Between a rock and a hard place?’, Journal of the Society of Archivists, 23(2), pp. 197–207. Available at: https://doi.org/10.1080/0037981022000006381.
Evans, G. Edward and Alire, Camila A. (2013) Management basics for information professionals. 3rd ed. London: Facet Pub.
Explore Your Archive toolkit | The National Archives (no date). Available at: https://www.nationalarchives.gov.uk/documents/archives/explore-your-archive-toolkit.pdf.
Eyre, E. C. and Pettinger, Richard (1999) Mastering basic management. 3rd ed. Basingstoke: Macmillan.
Fayol, Henri and Storrs, Constance (1971) General and industrial management. London: Pitman.
Field, Mike, Keller, Laurie S., and Open University (1998) Project management. [Milton Keynes]: Open University.
French, Ylva and Runyard, Sue (2011) Marketing and public relations for museums, galleries, cultural and heritage attractions. London: Routledge. Available at: https://doi.org/10.4324/9780203813751.
Funding the Archives Sector (no date). ICARUS - International Centre for Archives and Records Management Research / UCL. Available at: http://www.ucl.ac.uk/dis/icarus/projects/fundingarchivesproject.
Gallacher, Cathryn A. (1999) Managing change in libraries and information services. London: Aslib.
Gannon, Alice and Association of Records Managers and Administrators (1996) The information manager’s toolkit. Prairie Village, Kan: ARMA International.
Giesecke, J. and McNeil, B. (1999) ‘Core competencies and the learning organization’, Library Administration & Management, 13(3), pp. 158–166. Available at: http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=lls&AN=502825919&site=ehost-live&scope=site.
Hackman, L. (2012) ‘Love is Not Enough: Advocacy, Influence and the Development of Archives’, Journal of the Society of Archivists, 33(1), pp. 9–21. Available at: https://doi.org/10.1080/00379816.2012.666116.
Hackman, Larry J. (2011) Many happy returns: advocacy and the development of archives. Chicago: Society of American Archivists.
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Harley, J. (1994) ‘The Recruitment and Management of the Archivist in Business’, Business Archives, 67.
Harriman, Joy HP (2008) Creating your library’s business plan: a how-to-do-it manual with samples on CD-ROM. London: Facet.
Harrop, K. et al. (2002) ‘Bidding for Records: Local authority archives and competitive funding’, Journal of the Society of Archivists, 23(1), pp. 35–50. Available at: https://doi.org/10.1080/00379810220120546.
Herzberg, Frederick, Mausner, Bernard, and Snyderman, Barbara Bloch (1993) The motivation to work. [2nd rev. ed]. New Brunswick, N.J. ; London: Transaction.
Heyliger, S., McLoone, J. and Thomas, N. (2013) ‘Making Connections: A Survey of Special Collections’ Social Media Outreach’, The American Archivist, 76(2), pp. 374–414. Available at: https://doi.org/10.17723/aarc.76.2.t820u33100443q55.
Hodgson, Cynthia and Association of Records Managers and Administrators (2009) Evaluating and mitigating records and information risks: an ARMA International guideline. Overland Park, Kan: ARMA International.
Holden, J. (2004) ‘Capturing Cultural Value: How culture has become a tool of government policy’. Available at: http://www.demos.co.uk/files/CapturingCulturalValue.pdf.
Holden, J. (2005) ‘Valuing Culture in the South East’. Available at: https://www.demos.co.uk/files/Culturalvalueweb.pdf.
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Horton, S. and Spence, J. (2006) Scoping the Economic and Social Impact of Archives (MLA Report). Aberystwyth: University of Wales. Available at: http://webarchive.nationalarchives.gov.uk/20111013135435/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=642.
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Hoy, M. (2011b) ‘Relationships, trust and learning: experiences of emerging professionals working in collecting institutions’, Archival Science, 11(3–4), pp. 391–408. Available at: https://doi.org/10.1007/s10502-011-9158-x.
‘ICA Section of Business and Labour Archives: privitisation and mergers and archives’ (2001) Comma, 1–2, pp. 85–106.
Information Sheets - Volunteering England (no date). Available at: http://www.vcnw.org.uk/wp-content/uploads/2014/04/Definitions-of-volunteering.pdf.
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International Records Management Trust and International Council on Archives (1999a) Developing infrastructures for records and archives services. London: International Records Management Trust.
International Records Management Trust and International Council on Archives (1999b) Developing infrastructures for records and archives services. London: International Records Management Trust.
International Records Management Trust and International Council on Archives (1999c) Strategic planning for records and archives services. London: International Records Management Trust.
‘Investing in Volunteers Standard’ (no date). Investing in Volunteers. Available at: https://iiv.investinginvolunteers.org.uk/.
Investors in People Case studies (no date). Available at: https://www.investorsinpeople.com/knowledge/.
James, Russell D. and Wosh, Peter J. (2011) Public relations and marketing for archivists: a how-to-do-it manual. Chicago: Society of American Archivists.
Jay, Ros (2011) Brilliant interview: what employers want to hear and how to say it. 3rd ed. Harlow, England: Prentice Hall. Available at: http://proquest.safaribooksonline.com/?uiCode=ucl&xmlId=9780273743934.
Kaplan, R. and Norton, D. (1996a) ‘Using the Balanced Scorecard as a Strategic Management System’, Harvard Business Review, 74(1), pp. 75–85. Available at: http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bsu&AN=9601185348&site=ehost-live&scope=site.
Kaplan, R. and Norton, D. (1996b) ‘Using the Balanced Scorecard as a Strategic Management System’, Harvard Business Review, 74(1), pp. 75–85. Available at: http://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,shib&db=bth&AN=9601185348&site=ehost-live&scope=site.
Kaplan, Robert S. and Norton, David P. (2004) Strategy maps: converting intangible assets into tangible outcomes. Boston: Harvard Business School Press.
‘Know Your Records Advocacy Toolkit’ (2014). Archives & Records Association. Available at: http://www.archives.org.uk/images/documents/RMG/FINAL_Dont_Risk_It_Toolkit_July14.pdf.
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Kotler, Philip and Keller, Kevin Lane (2009) Marketing management. 13th ed. Upper Saddle River, N.J.: Pearson/Prentice Hall.
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‘Library, Archive, Records and Information Management Services Workforce Survey’ (2012a). Learning and Skills Improvement Service. Available at: http://www.nationalarchives.gov.uk/documents/archives/2012-larims-workforce-report.pdf.
‘Library, Archive, Records and Information Management Services Workforce Survey’ (2012b). Learning and Skills Improvement Service. Available at: http://www.nationalarchives.gov.uk/documents/archives/2012-larims-workforce-report.pdf.
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Listening to the Past, Speaking to the Future: the Report of the Archives Task Force: Annex G: Archives Workforce Study (no date). National Council on Archives. Available at: http://webarchive.nationalarchives.gov.uk/20111013135435/http:/research.mla.gov.uk/evidence/view-publication.php?pubid=6.
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Lock, Dennis (2013) Project management. 10th ed. Farnham: Gower. Available at: http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781409454205.
London Cultural Improvement Programme (2011) Heritage Change Programme Framework Resources and Toolkits. Available at: https://www.londoncouncils.gov.uk/our-key-themes/culture-sport-and-tourism/arts-and-culture/resources/heritage-change-programme.
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Maslow, Abraham H. and Frager, Robert (no date) Motivation and personality. 3rd ed., low price ed. India]: Pearson Education.
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Münsterberg, Hugo (1913) Psychology and industrial efficiency. Boston: Mifflin. Available at: http://ovidsp.ovid.com/ovidweb.cgi?T=JS&NEWS=N&PAGE=toc&SEARCH=2005-12943.dd&LINKTYPE=asBody&D=psbk.
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Paul H. McCarthy (no date) Archives Assessment and Planning Workbook [Paperback]. Society of American Archivists. Available at: https://www2.archivists.org/sites/all/files/ArchivesAssessPlanWkbkAug2010.pdf.
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Pederson, A.E. (2003a) ‘Understanding Ourselves and Others: Australian Archivists and Temperament’, Archival Science, 3(3), pp. 223–274. Available at: https://doi.org/10.1007/s10502-004-4039-1.
Pederson, A.E. (2003b) ‘Understanding Ourselves and Others: Australian Archivists and Temperament’, Archival Science, 3(3), pp. 223–274. Available at: https://doi.org/10.1007/s10502-004-4039-1.
Pedley, Paul (2011) Essential law for information professionals. 3rd ed. London: Facet.
Pettinger, Richard (2004) Contemporary strategic management. Basingstoke: Palgrave Macmillan.
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Pettinger, Richard and University College, London (2004) The foundations of management. London: Pearson Custom Publishing.
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