Anon. 2010a. ‘Chapter 12: Managing Human Resources’. in Management. Andover, Hampshire: South-Western/Cengage Learning.
Anon. 2010b. ‘Chapter 13: Managing Diversity’. in Management. Andover, Hampshire: South-Western/Cengage Learning.
Anon. n.d.-a. ‘Financial Times’. Retrieved (http://www.ft.com/home/europe).
Anon. n.d.-b. ‘The American Marketing Association Releases New Definition for Marketing’. US Fed News Service, Including US State News.
Anon. n.d.-c. ‘The Economist’. Retrieved (http://search.proquest.com/publication/41716?OpenUrlRefId=info:xri/sid:primo).
Anon. n.d.-d. ‘The Guardian’. Retrieved (http://search.proquest.com/publication/35249?OpenUrlRefId=info:xri/sid:primo).
Anon. n.d.-e. ‘The Independent’. Retrieved (http://search.proquest.com/publication/46190?OpenUrlRefId=info:xri/sid:primo).
Anon. n.d.-f. ‘The Times’. Retrieved (http://search.proquest.com/publication/33565?OpenUrlRefId=info:xri/sid:primo).
Anon. n.d.-g. ‘Time’. Retrieved (http://web.a.ebscohost.com/ehost/command/detail?sid=a328a1ef-eeda-4c92-8033-aff1331c6dc6%40sessionmgr4004&crlhashurl=Login.aspx%253fdirect%253dtrue%2526authtype%253dcookie%252cip%252curl%252cuid%2526db%253dbsu%2526jn%253dTIM%2526scope%253dsite&hid=4112&vid=0&bdata=JkF1dGhUeXBlPWlwLHNoaWImc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU%3d#db=bsu&jid=TIM).
Bartlett, Christopher A., Sumantra Ghoshal, and Paul W. Beamish. 2008a. ‘Chapter 1: Expanding Abroad: Motivations, Means and Mentalities’. Pp. 1–13 in Transnational management: text, cases, and readings in cross-border management. Vol. McGraw-Hill international editions. Boston: McGraw-Hill.
Bartlett, Christopher A., Sumantra Ghoshal, and Paul W. Beamish. 2008b. ‘Chapter 3: Developing Transnational Strategies: Building Layers of Competitive Advantage’. Pp. 209–197 in Transnational management: text, cases, and readings in cross-border management. Vol. McGraw-Hill international editions. Boston: McGraw-Hill.
Bartlett, Christopher A., Sumantra Ghoshal, and Paul W. Beamish. 2008c. ‘Chapter 4: Developing a Transnational Organization: Managing Integration, Responsiveness and Flexibility’. Pp. 349–333 in Transnational management: text, cases, and readings in cross-border management. Vol. McGraw-Hill international editions. Boston: McGraw-Hill.
Beinhocker, Eric, Ian Davis, and Lenny Mendonca. 2009. ‘The 10 Trends You Have to Watch.’ Harvard Business Review 87(7):55–60.
Bell, Katherine. 2010. ‘Will the Internet Destroy Us?’ Harvard Business Review 88(12):138–39.
Brady, T. 2004. ‘Building Project Capabilities: From Exploratory to Exploitative Learning’. Organization Studies 25(9):1601–21. doi: 10.1177/0170840604048002.
Bryde, David James. 2003. ‘Project Management Concepts, Methods and Application’. International Journal of Operations & Production Management 23(7):775–93. doi: 10.1108/01443570310481559.
Chase, Richard B., and Uday M. Apte. 2007. ‘A History of Research in Service Operations: What’s the Big Idea?’ Journal of Operations Management 25(2):375–86. doi: 10.1016/j.jom.2006.11.002.
Christensen, Clayton M., Scott Cook, and Taddy Hall. 2005. ‘Marketing Malpractice: The Cause and the Cure’. Harvard Business Review 83(12):74–83.
Christopher, Martin, Adrian Payne, and David Ballantyne. 2002. Relationship Marketing: Creating Stakeholder Value. Rev ed. Oxford: Elsevier Butterworth-Heinemann.
Cova, Bernard, and Robert Salle. 2007. ‘Introduction to the IMM Special Issue on “Project Marketing and the Marketing of Solutions” A Comprehensive Approach to Project Marketing and the Marketing of Solutions’. Industrial Marketing Management 36(2):138–46. doi: 10.1016/j.indmarman.2006.04.008.
Daft, R., M. Kendrick, and N. Vershinina. 2010. ‘Chapter 5: Managing Ethics and Social Responsibility’. Pp. 161–97 in Management. Andover, Hampshire: South-Western/Cengage Learning.
Daft, R. L., and D. Marcic. 2013a. ‘Human Resource Management & Diversity’. in Management: the new workplace. Australia: South-Western Cengage Learning.
Daft, R. L., and D. Marcic. 2013b. ‘Managerial Ethics and Corporate Social Responsibility’. in Management: the new workplace. Australia: South-Western Cengage Learning.
Davies, Andrew, and Tim Brady. 2000. ‘Organisational Capabilities and Learning in Complex Product Systems: Towards Repeatable Solutions’. Research Policy 29(7–8):931–53. doi: 10.1016/S0048-7333(00)00113-X.
Davies, Andrew, David Gann, and Tony Douglas. 2009. ‘Innovation in Megaprojects: Systems Integration at London Heathrow Terminal 5’. California Management Review 51(2):101–25.
Devinney, Timothy M. 2009. ‘Is the Socially Responsible Corporation a Myth? The Good, the Bad, and the Ugly of Corporate Social Responsibility.’ Academy of Management Perspectives 23(2):44–56. doi: 10.5465/AMP.2009.39985540.
van Donk, Dirk Pieter, and Eamonn Molloy. 2008. ‘From Organising as Projects to Projects as Organisations’. International Journal of Project Management 26(2):129–37. doi: 10.1016/j.ijproman.2007.05.006.
Dunn, Debra, and Keith Yamashita. 2003. ‘Microcapitalism and the Megacorporation.’ Harvard Business Review 81(8):46–54.
Dutta, Soumitra. 2010. ‘What’s Your Personal Social Media Strategy?’ Harvard Business Review 88(11):127–30.
Dwyer, F. Robert, Paul H. Schurr, and Sejo Oh. 1987. ‘Developing Buyer-Seller Relationships’. Journal of Marketing 51(2). doi: 10.2307/1251126.
Fournier, Susan, Susan Dobscha, and David Glen Mick. 1998. ‘Preventing the Premature Death of Relationship Marketing.’ Harvard Business Review 76(1):42–51.
Gareis, R. 1991. ‘Management by Projects: The Management Strategy of the “New” Project-Oriented Company’. International Journal of Project Management 9(2):71–76. doi: 10.1016/0263-7863(91)90062-Z.
Goldratt, Eliyahu M., Jeff Cox, and David Whitford. 2004. The Goal: A Process of Ongoing Improvement. 3rd rev. ed. Farnham: Gower.
Gummesson, Evert. 2008. Total Relationship Marketing. 3rd ed. Oxford: Butterworth-Heinemann.
Hammer, Michael, and Steven Stanton. n.d. ‘How Process Enterprises Really Work.’ Harvard Business Review 77(6):108–18.
Hill, Charles W. L., and William Hernández-Requejo. 2011a. ‘Chapter 1: Globalization’. Pp. 2–39 in Global business today. New York: McGraw-Hill Irwin.
Hill, Charles W. L., and William Hernández-Requejo. 2011b. ‘Chapter 12: Entering Foreign Markets’. Pp. 432–411 in Global business today. New York: McGraw-Hill Irwin.
Johnston, Robert, and Graham Clark. 2005. Services Operations Management Improving Services Delivery. 2nd ed. Harlow: Pearson/Prentice Hall.
Koskela, Lauri, and Glenn Ballard. 2012. ‘Is Production Outside Management?’ Building Research & Information 40(6):724–37. doi: 10.1080/09613218.2012.709373.
Kotler, Philip. 2013. Principles of Marketing. 6th European ed. Harlow: Pearson.
Lane, Henry W., Martha L. Maznevski, Mark E. Mendenhall, and Jeanne M. McNett, eds. 2004. The Blackwell Handbook of Global Management: A Guide to Managing Complexity. Vol. Handbooks in management. Malden, MA: Blackwell Publishing.
Levitt, Theodore. 1960. ‘Marketing Myopia.’ Harvard Business Review. Jul/Aug 38(4):45–56.
Maylor, Harvey. 2010. Project Management. 4th ed. Harlow: Financial Times Prentice Hall.
Narayandas, Das. 2005. ‘Building Loyalty in Business Markets.’ Harvard Business Review 83(9):131–39.
Ofek, Elie, and Luc Wathieu. 2010. ‘Are You Ignoring Trends That Could Shake up Your Business?’ Harvard Business Review 88(7):124–31.
Pine, B. Joseph. 1993. Mass Customization: The New Frontier in Business Competition. Boston, Mass: Harvard Business School Press.
Porter, Michael E., and Mark R. Kramer. 2011. ‘Creating Shared Value.’ Harvard Business Review 89(1):62–77.
Pryke, Stephen, and Hedley Smyth. 2006. The Management of Complex Projects: A Relationship Approach. Oxford: Blackwell Publishing.
Rugman, Alan. n.d. ‘The Myths of Globalization’. Ivey Business Journal 66(1):64–68.
Schneider, Susan C., and Jean-Louis Barsoux. 2003. ‘Chapter 7: The International Manager’. Pp. 157–80 in Managing across cultures. Harlow: Financial Times Prentice Hall.
Skitmore, Martin, and Hedley Smyth. 2007. ‘Pricing Construction Work: A Marketing Viewpoint’. Construction Management and Economics 25(6):619–30. doi: 10.1080/01446190701280710.
Slack, Nigel, Stuart Chambers, and Robert Johnston. 2010a. ‘Chapter 1’. in Operations management. Harlow: Financial Times Prentice Hall.
Slack, Nigel, Stuart Chambers, and Robert Johnston. 2010b. ‘Chapter 2’. in Operations management. Harlow: Financial Times Prentice Hall.
Slack, Nigel, Stuart Chambers, and Robert Johnston. 2010c. ‘Chapter 3’. in Operations management. Harlow: Financial Times Prentice Hall.
Slack, Nigel, Stuart Chambers, and Robert Johnston. 2010d. ‘Chapter 4’. in Operations management. Harlow: Financial Times Prentice Hall.
Slack, Nigel, Stuart Chambers, and Robert Johnston. 2010e. ‘Chapter 16’. in Operations management. Harlow: Financial Times Prentice Hall.
Smyth, Hedley. 2000. Marketing and Selling Construction Services. Oxford: Blackwell Science.
Smyth, Hedley, and Andrew Edkins. 2007. ‘Relationship Management in the Management of PFI/PPP Projects in the UK’. International Journal of Project Management 25(3):232–40. doi: 10.1016/j.ijproman.2006.08.003.
Smyth, Hedley, and Tim Fitch. 2009. ‘Application of Relationship Marketing and Management: A Large Contractor Case Study’. Construction Management and Economics 27(4):399–410. doi: 10.1080/01446190902777365.
Söderlund, Jonas. 2004. ‘On the Broadening Scope of the Research on Projects: A Review and a Model for Analysis’. International Journal of Project Management 22(8):655–67. doi: 10.1016/j.ijproman.2004.05.011.
Stead, W. Edward, Dan L. Worrell, and Jean Garner Stead. 1990. ‘An Integrative Model for Understanding and Managing Ethical Behavior in Business Organizations’. Journal of Business Ethics 9(3):233–42. doi: 10.1007/BF00382649.
Stearns, Peter N. 2011. ‘Chapter 2 : A World History Skeleton’. Pp. 17–45 in World history: the basics. Vol. The basics. London: Routledge.
Stiglitz, Joseph E. and et al. 2011. ‘The HBR AGENDA 2011.’ Harvard Business Review 89(1):47–59.
Transparency International. 2013. ‘Global Corruption Barometer -- 2013’. Retrieved (https://www.transparency.org/gcb2013/).
Turner, J. Rodney, and Ralf Müller. 2003. ‘On the Nature of the Project as a Temporary Organization’. International Journal of Project Management 21(1):1–8. doi: 10.1016/S0263-7863(02)00020-0.
Vargo, Stephen L., and Robert F. Lusch. 2004. ‘Evolving to a New Dominant Logic for Marketing’. Journal of Marketing 68(1):1–17.
Wilson, Mel, and Rosie Lombardi. 2001. ‘Globalization and Its Discontents.’ Ivey Business Journal 66(1).
Winch, Graham. 2003. ‘Models of Manufacturing and the Construction Process: The Genesis of Re-Engineering Construction’. Building Research & Information 31(2):107–18. doi: 10.1080/09613210301995.
Womack, James P., Daniel T. Jones, and Daniel Roos. 2007. The Machine That Changed the World: The Story of Lean Production -- Toyota’s Secret Weapon in the Global Car Wars That Is Revolutionizing World Industry. [New ed.]. London: Simon & Schuster.
Zadek, Simon. 2004. ‘The Path to Corporate Responsibility.’ Harvard Business Review 82(12):125–32.