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Ames, Michael M., ‘Introduction. Thirty-One Propositions on Changing Museums: An Introduction to the Glenbow Case Study’, in Museums and the Paradox of Change: A Case Study in Urgent Adaptation, 3rd ed (Milton Park, Abingdon, Oxon: Routledge, 2013), pp. 1–7 <http://UCL.eblib.com/patron/FullRecord.aspx?p=1207521>
Ashley, Susan L. T., ‘Museums Volunteers: Between Precarious Labour and Democratic Knowledge Community’, in Cultural Policy, Work and Identity: The Creation, Renewal and Negotiation of Professional Subjectivities, ed. by Jonathan Paquette (Farnham: Ashgate, 2012), pp. 107–27 <https://ebookcentral.proquest.com/lib/ucl/reader.action?docID=956300&ppg=122>
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C. Collier et al., ‘Making a Museum in the 21st Century: A Conversation’, in Making a Museum in the 21st Century, ed. by Melissa Chiu (New York: Asia Society Museum, 2014), pp. 63–82
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Cilella, Salvatore G., Fundraising for Small Museums: In Good Times and Bad (Lanham, [Md.]: AltaMira Press, 2011), American Association for State and Local History book series <https://www-dawsonera-com.libproxy.ucl.ac.uk/abstract/9780759119703>
Davies, Maurice, and Lucy Shaw, ‘Diversifying the Museum Workforce: The Diversify Scheme and Its Impact on Participants’ Careers’, Museum Management and Curatorship, 28.2 (2013), 172–92 <https://doi.org/10.1080/09647775.2013.776799>
Exell, Karen, and Trinidad Rico, eds., Cultural Heritage in the Arabian Peninsula: Debates, Discourses and Practices (Farnham: Ashgate, 2014) <https://www-dawsonera-com.libproxy.ucl.ac.uk/abstract/9781409470083>
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———, ‘The Essence of the Museum: Mission, Values, Vision’, in The International Handbooks of Museum Studies, ed. by Sharon Macdonald and Helen Rees Leahy (Oxford, UK: John Wiley & Sons, Ltd, 2013), pp. 3–25 <https://doi.org/10.1002/9781118829059.wbihms201>
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Gardner, James B., ‘Ethical, Entrepreneurial or Inappropriate? Business Practices in Museums’, in The Routledge Companion to Museum Ethics: Redefining Ethics for the Twenty-First-Century Museum, ed. by Janet Marstine (Abingdon: Routledge, 2011) <https://www-dawsonera-com.libproxy.ucl.ac.uk/readonline/9780203815465/startPage/281>
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Holmes, Kirsten, ‘Volunteers in the Heritage Sector: A Neglected Audience?’, International Journal of Heritage Studies, 9.4 (2003), 341–55 <https://doi.org/10.1080/1352725022000155072>
Janes, R. R., ‘Museums, Corporatism and the Civil Society’, in Museum Studies: An Anthology of Contexts, ed. by Bettina Messias Carbonell (Malden, MA, 2012), pp. 549–61
Janes, Robert R., Museums in a Troubled World: Renewal, Irrelevance or Collapse? (London: Routledge, 2009), Museum meanings <http://libproxy.ucl.ac.uk/login?url=http://dx.doi.org/10.4324/9780203877456>
Jung, Yuha, ‘Diversity Matters: Theoretical Understanding of and Suggestions for the Current Fundraising Practices of Nonprofit Art Museums’, The Journal of Arts Management, Law, and Society, 45.4 (2015), 255–68 <https://doi.org/10.1080/10632921.2015.1103672>
Kidd, Jenny, ‘Enacting Engagement Online: Framing Social Media Use for the Museum’, Information Technology & People, 24.1 (2011), 64–77 <https://doi.org/10.1108/09593841111109422>
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Kotter, J. P., ‘Leading Change: Why Transformation Efforts Fail’, in Reinventing the Museum: The Evolving Conversation on the Paradigm Shift, ed. by Gail Anderson (Lanham, Md.: AltaMira Press, 2013)
Lin, Yung-Neng, ‘Ethics and Challenges of Museum Marketing’, in Routledge Companion to Museum Ethics: Redefining Ethics for the Twenty-First-Century Museum / Edited by Janet Marstine., ed. by Janet Marstine (London: Routledge, 2011), pp. 202–19 <https://www-dawsonera-com.libproxy.ucl.ac.uk/readonline/9780203815465/startPage/224>
Lord, Barry, and Rina Gerson, ‘Governance: Guiding the Museum in Trust’, in The International Handbooks of Museum Studies, ed. by Sharon Macdonald and Helen Rees Leahy (Oxford, UK: John Wiley & Sons, Ltd, 2013), pp. 27–42 <https://doi.org/10.1002/9781118829059.wbihms202>
Lord, Barry, and Gail Dexter Lord, The Manual of Museum Management, 2nd ed (Lanham, Md: AltaMira Press, 2009) <http://www.ucl.eblib.com/patron/FullRecord.aspx?p=1040733>
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McLean, Fiona, ‘Future Developments for Marketing the Museum’, in Marketing the Museum (London: Routledge, 1997), pp. 215–24 <http://libproxy.ucl.ac.uk/login?url=http://dx.doi.org/10.4324/9780203033661>
McLean, Fiona, and Mark O’Neill, ‘'The Social Museum’ and Its Implications for Marketing’, in Museum Marketing: Competing in the Global Marketplace, ed. by Ruth Rentschler and Anne-Marie Hede (Oxford: Butterworth-Heinemann, 2007), pp. 215–25 <http://libproxy.ucl.ac.uk/login?url=http://www.tandfebooks.com/action/showBook?doi=10.4324/9780080550428>
Mork, Paal, ‘Marketing’, in Running a Museum: A Practical Handbook, ed. by Patrick J. Boylan (Paris: ICOM – International Council of Museums, 2004), pp. 161–75 <http://unesdoc.unesco.org/images/0014/001410/141067e.pdf>
Noble, Nancy, ‘Commentaries from the Field. Museum of Vancouver: A Transformation in Progress’, in Museums and the Paradox of Change: A Case Study in Urgent Adaptation, ed. by Robert R. Janes, 3rd ed (Milton Park, Abingdon, Oxon: Routledge, 2013), pp. 226–34 <http://UCL.eblib.com/patron/FullRecord.aspx?p=1207521>
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Rentschler, Ruth, ‘Museum Marketing: No Longer a Dirty Word’, in Museum Marketing: Competing in the Global Marketplace, ed. by Ruth Rentschler and Anne-Marie Hede (Oxford: Butterworth-Heinemann, 2007), pp. 12–20 <https://www-taylorfrancis-com.libproxy.ucl.ac.uk/books/9781136377433/chapters/10.4324%2F9780080550428-13>
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Schwarzer, M., ‘Commentaries from the Field. No Heroes: Revisiting the Museum Leadership Crisis’, in Museums and the Paradox of Change: A Case Study in Urgent Adaptation, 3rd ed (London: Routledge, 2013), pp. 246–57 <http://ucl.eblib.com/patron/FullRecord.aspx?p=1207521>
Selwood, Sara, and Stuart Davies, ‘Policies, Frameworks, and Legislation: The Conditions under Which English Museums Operate’, in The International Handbooks of Museum Studies, ed. by Sharon Macdonald and Helen Rees Leahy (Oxford, UK: John Wiley & Sons, Ltd, 2013), pp. 43–68 <https://doi.org/10.1002/9781118829059.wbihms203>
Shone, Helen, and Judy Niner, ‘Successful Fundraising at Museums’ (Association of Independent Museums, 2013) <https://www.aim-museums.co.uk/wp-content/uploads/2017/03/Successful-Fundraising-at-Museums-2017.pdf>
Smith, C. S., ‘The Future of the Museum’, in A Companion to Museum Studies, ed. by Sharon Macdonald (Malden, Mass: Blackwell, 2006), Blackwell companions in cultural studies, 543–54 <https://www-dawsonera-com.libproxy.ucl.ac.uk/readonline/9781405157292/startPage/543>
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Tobelem, Jean-Michel, ‘The Marketing Approach in Museums’, Museum Management and Curatorship, 16.4 (1997), 337–54 <https://doi.org/10.1080/09647779700201604>
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