2012-05-28-14-37-41-46-Social-Media-Fundraising-Sept2010.pdf. n.d.
Appel‐Meulenbroek, Rianne. 2010. ‘Knowledge Sharing through Co‐presence: Added Value of Facilities’. Facilities 28(3/4):189–205. doi:10.1108/02632771011023140.
Bartlett, Jennifer A. n.d. ‘Developing a Strategic Mindset: Librarians as Politicians’. Library Leadership & Management (Online) 29(2):1–4. http://search.proquest.com.libproxy.ucl.ac.uk/docview/1656243761?rfr_id=info%3Axri%2Fsid%3Aprimo.
BBC Radio 4 Extra - Networking Nation - Episode guide. n.d. http://www.bbc.co.uk/programmes/b04lwsqm/episodes/guide.
Billsberry, Jon, and Andreas Birnik. 2010. ‘Management as a Contextual Practice: The Need to Blend Science, Skills and Practical Wisdom’. Organization Management Journal 7(2):171–78. doi:10.1057/omj.2010.15.
Boddy, David. 2012. Essentials of Management: A Concise Introduction. Harlow: Pearson.
Britten-Pears Archive ∖ Projects ∖ Stanton Williams Architects. n.d. https://www.stantonwilliams.com/projects/britten-pears-archive/.
Brown, John Seely, and Paul Duguid. 2002. ‘Innovating Organization, Husbanding Knowledge’. Pp. 147–72 in The social life of information. Boston, Mass: Harvard Business School Press.
BS 4971:2017 Conservation and care of archive and library collections. n.d. https://bsol.bsigroup.com/Bibliographic/BibliographicInfoData/000000000030343305.
Casselden, B., A. J. Pickard, and J. McLeod. 2015. ‘The Challenges Facing Public Libraries in the Big Society: The Role of Volunteers, and the Issues That Surround Their Use in England’. Journal of Librarianship and Information Science 47(3):187–203. doi:10.1177/0961000613518820.
Cawthorne, Jon E. 2010. ‘Leading from the Middle of the Organization: An Examination of Shared Leadership in Academic Libraries’. The Journal of Academic Librarianship 36(2):151–57. doi:10.1016/j.acalib.2010.01.006.
City Community & Information Hub and Library | Newcastle City Council. n.d. https://www.newcastle.gov.uk/leisure-libraries-and-tourism/libraries/branch-libraries-and-opening-hours/city-library.
Cornish, Graham P. n.d. ‘Copyright: Interpreting the Law for Libraries, Archives and Information Services. London: Facet Publishing, Pp. 1-4’.
Cornish, Graham Peter. 2015. ‘Reform of UK Copyright Law and Its Benefits for Libraries’. Interlending & Document Supply 43(1):14–17. doi:10.1108/ILDS-11-2014-0054.
Crawford, Lynn, and Julien Pollack. 2004. ‘Hard and Soft Projects: A Framework for Analysis’. International Journal of Project Management 22(8):645–53. doi:10.1016/j.ijproman.2004.04.004.
Davidson, Marilyn J., and Sandra L. Fielden, eds. 2005. Individual Diversity and Psychology in Organizations. Chichester, UK: John Wiley & Sons, Ltd.
Davis, Heather, and Peter Macauley. 2011. ‘Taking Library Leadership Personally’. The Australian Library Journal 60(1):41–53. doi:10.1080/00049670.2011.10722555.
Drucker, Peter F. n.d. Practice of Management. Pan.
Ellis, Jenny, and Andrea Phillips. 2013. ‘Re-Defining the Service Experience: Forging Collaboration between Librarians and Students’. Library Management 34(8/9):603–18. doi:10.1108/LM-10-2012-0070.
Equality, Diversity and Access. - Culture Republic. n.d. https://www.culturerepublic.co.uk/news/equality-diversity-access/.
Exchange - online content hub | CIM. n.d. https://exchange.cim.co.uk/.
Exhibiting the written word. 2011. http://www.nls.uk/about-us/working-with-others/rare-books-in-scotland/documents/exhibiting-the-written-word.
Gann, David M., and Ammon J. Salter. 2000. ‘Innovation in Project-Based, Service-Enhanced Firms: The Construction of Complex Products and Systems’. Research Policy 29(7–8):955–72. doi:10.1016/S0048-7333(00)00114-1.
Garoufallou, Emmanouel, Rania Siatri, Georgia Zafeiriou, and Ekaterini Balampanidou. 2013. ‘The Use of Marketing Concepts in Library Services: A Literature Review’. Library Review 62(4/5):312–34. doi:10.1108/LR-06-2012-0061.
Gary Mason Church. n.d. ‘In the Eye of the Beholder’. The Reference Librarian 37(78):5–24. http://www.tandfonline.com/doi/abs/10.1300/J120v37n78_02.
Griffin, Melanie, and Tomaro I. Taylor. 2013. ‘Of Fans, Friends, and Followers: Methods for Assessing Social Media Outreach in Special Collections Repositories’. Journal of Web Librarianship 7(3):255–71. doi:10.1080/19322909.2013.812471.
Gruenberg, Michael L. and ebrary, Inc. 2014. Buying and Selling Information: A Guide for Information Professionals and Salespeople to Build Mutual Success. Medford, New Jersey: Information Today, Inc.
Guide 1 What is Records management? (2010) - rm-code-guide1.pdf. n.d.
Handy, Charles B. 1976. Understanding Organizations. Vol. Penguin modern management texts. Organisational behaviour. Harmondsworth: Penguin Education.
Harris, Colleen S. 2011. ‘Efficiencies and Responsible Staff Stewardship: A Library Manager’s Critical Self‐reflection’. The Bottom Line 24(2):129–37. doi:10.1108/08880451111169197.
Hauke, P., and K. U. Werner. 2012. ‘The Second Hand Library Building: Sustainable Thinking through Recycling Old Buildings into New Libraries’. IFLA Journal 38(1):60–67. doi:10.1177/0340035211435394.
Herzberg, Frederick, Bernard Mausner, and Barbara Bloch Snyderman. 1993. The Motivation to Work. [2nd rev. ed]. New Brunswick, N.J. ; London: Transaction.
Holley, Robert P. 2015. ‘Why Don’t Library Science Students Want to Become Managers?’ Journal of Library Administration 55(5):425–34. doi:10.1080/01930826.2015.1047283.
Hughes, Ceri. 2003. ‘Blurred Lines: Records Management in the Knowledge Management Arena’. Records Management Journal 13(1). http://search.proquest.com.libproxy.ucl.ac.uk/docview/223830440?rfr_id=info%3Axri%2Fsid%3Aprimo.
IFLA Guidelines for Continuing Professional Development: Principles and Best Practices - ifla-guidelines-for-continuing-professional-development.pdf. n.d.
Information management: Mission critical | CILIP. n.d. https://archive.cilip.org.uk/research/topics/knowledge-information-management/resources/information-management-mission-critical.
Jenn Anne Horwath. 2012. ‘How Do We Manage? Project Management in Libraries: An Investigation’. Partnership: The Canadian Journal of Library and Information Practice and Research 7(1). doi:10.21083/partnership.v7i1.1802.
JISC Project Management Guide. n.d. https://www.jisc.ac.uk/guides/project-management.
Jordan, M. W. 2012. ‘Developing Leadership Competencies in Librarians’. IFLA Journal 38(1):37–46. doi:10.1177/0340035211435074.
Kapsali, Maria. 2011. ‘Systems Thinking in Innovation Project Management: A Match That Works’. International Journal of Project Management 29(4):396–407. doi:10.1016/j.ijproman.2011.01.003.
Kendrick, Terry. 2006. Developing Strategic Marketing Plans That Really Work: A Toolkit for Public Libraries. London: Facet Pub.
Kirton, Gill. 2005. ‘Developing Strategic Approaches to Diversity Policy’. Pp. 1–17 in Individual Diversity and Psychology in Organizations, edited by M. J. Davidson and S. L. Fielden. Chichester, UK: John Wiley & Sons, Ltd.
Kumbier, AlanaStarkey, Julia. n.d. ‘Access Is Not Problem Solving: Disability Justice and Libraries’. Library Trends 64(3):468–91. http://search.proquest.com/docview/1783939253?rfr_id=info%3Axri%2Fsid%3Aprimo.
LibGuides: Guide to Archival Research: Differences between Archives and Libraries. n.d. http://dal.ca.libguides.com/c.php?g=257178&p=1718238.
Libraries shaping the future: good practice toolkit - GOV.UK. n.d. https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice-toolkit/libraries-shaping-the-future-good-practice-toolkit.
Linn, Mott. 2007. ‘Budget Systems Used in Allocating Resources to Libraries’. The Bottom Line 20(1):20–29. doi:10.1108/08880450710747425.
Luther Cottrell, Terrance. 2014. ‘Strategic Budgeting Instead of Strategic Planning’. The Bottom Line 27(2):49–53. doi:10.1108/BL-04-2014-0012.
Maslow, A. H. 1943. ‘A Theory of Human Motivation.’ Psychological Review 50(4):370–96. doi:10.1037/h0054346.
Maslow, Abraham H. 1998. Toward a Psychology of Being. 3rd ed. New York: J. Wiley & Sons.
Matthews, Graham, and Graham Walton. 2014. ‘Strategic Development of University Library Space’. New Library World 115(5/6):237–49. doi:10.1108/NLW-05-2014-0062.
McLeod, Julie, and Catherine Hare. 2006. How to Manage Records in the E-Environment. Vol. Know how guides. 2nd ed. London: Routledge.
Meunier, Benjamin, and Olaf Eigenbrodt. 2014. ‘More Than Bricks and Mortar: Building a Community of Users Through Library Design’. Journal of Library Administration 54(3):217–32. doi:10.1080/01930826.2014.915166.
Orna, Elizabeth. 2005. ‘Chapter 1 - Basic Ideas’. Pp. 9–25 in Making knowledge visible: communicating knowledge through information products. Aldershot: Gower.
Posner, Beth. 2012. ‘The Ethics of Library Resource Sharing in the Digital Age’. Interlending & Document Supply 40(2):119–24. doi:10.1108/02641611211239614.
Public libraries use of volunteers | CILIP. n.d. https://www.cilip.org.uk/page/Publiclibrariesuseofvolunteers?&hhsearchterms=%22use+and+volunteers+and+public+and+libraries%22.
Quiet - RSA. n.d. https://www.thersa.org/discover/videos/event-videos/2012/03/quiet.
Rowley, J. E. 2006. Information Marketing. 2nd ed. Aldershot: Ashgate.
RSA Animate - The Power of Networks - RSA. n.d. https://www.thersa.org/discover/videos/rsa-animate/2012/05/rsa-animate---the-power-of-networks.
Schopflin, Katharine, ed. 2015. A Handbook for Corporate Information Professionals. London: Facet Publishing.
Schwartz, Meredith. n.d. ‘Careers: Top Skills for Tomorrow’s Librarians’. Library Journal 141(4). http://search.proquest.com.libproxy.ucl.ac.uk/docview/1765657679?rfr_id=info%3Axri%2Fsid%3Aprimo.
Smith, Kevin, and Susan Davis. 2013. ‘Copyright in a Digital Age: Conflict, Risk, and Reward’. The Serials Librarian 64(1–4):57–66. doi:10.1080/0361526X.2013.759875.
strathprints013049.pdf. n.d.
UCL Core Behaviours Framework. n.d. http://www.ucl.ac.uk/hr/od/core-behaviours/.
Webb, Jela. 2008. ‘Defining Information Management’. Pp. 19–31 in Strategic information management: a practitioner’s guide. Vol. Chandos information professional series. Oxford: Chandos.
What Are Archives and How Do They Differ from Libraries? | Society of American Archivists. n.d. http://www2.archivists.org/usingarchives/whatarearchives.
Wiig, Karl M. 1997a. ‘Knowledge Management: An Introduction and Perspective’. Journal of Knowledge Management 1(1):6–14. doi:10.1108/13673279710800682.
Wiig, Karl M. 1997b. ‘Knowledge Management: Where Did It Come from and Where Will It Go?’ Expert Systems with Applications 13(1):1–14. doi:10.1016/S0957-4174(97)00018-3.
Williams, Peter, and David Nicholas. 2009. ‘Exploring the Low Representation of Black and Minority Ethnic Staff in the Library and Information Science Profession: A Case Study of London’.
Workforce Mapping | CILIP. n.d. https://www.cilip.org.uk/page/workforcemapping.
Worley, Loyita. 2015. ‘Branding and Promoting Law Firm Libraries’. Legal Information Management 15(03):165–67. doi:10.1017/S1472669615000407.
