1.
Boddy, D.: Essentials of management: a concise introduction. Pearson, Harlow (2012).
2.
Handy, C.B.: Understanding organizations. Penguin Education, Harmondsworth (1976).
3.
Drucker, P.F.: Practice of management. Pan.
4.
Gary Mason Church: In the Eye of the Beholder. The Reference Librarian. 37, 5–24.
5.
Holley, R.P.: Why Don’t Library Science Students Want to Become Managers? Journal of Library Administration. 55, 425–434 (2015). https://doi.org/10.1080/01930826.2015.1047283.
6.
Cawthorne, J.E.: Leading from the Middle of the Organization: An Examination of Shared Leadership in Academic Libraries. The Journal of Academic Librarianship. 36, 151–157 (2010). https://doi.org/10.1016/j.acalib.2010.01.006.
7.
Davis, H., Macauley, P.: Taking library leadership personally. The Australian Library Journal. 60, 41–53 (2011). https://doi.org/10.1080/00049670.2011.10722555.
8.
Jordan, M.W.: Developing leadership competencies in librarians. IFLA Journal. 38, 37–46 (2012). https://doi.org/10.1177/0340035211435074.
9.
Maslow, A.H.: Toward a psychology of being. J. Wiley & Sons, New York (1998).
10.
Maslow, A.H.: A theory of human motivation. Psychological Review. 50, 370–396 (1943). https://doi.org/10.1037/h0054346.
11.
Billsberry, J., Birnik, A.: Management as a contextual practice: the need to blend science, skills and practical wisdom. Organization Management Journal. 7, 171–178 (2010). https://doi.org/10.1057/omj.2010.15.
12.
Harris, C.S.: Efficiencies and responsible staff stewardship: a library manager’s critical self‐reflection. The Bottom Line. 24, 129–137 (2011). https://doi.org/10.1108/08880451111169197.
13.
Herzberg, F., Mausner, B., Snyderman, B.B.: The motivation to work. Transaction, New Brunswick, N.J. ; London (1993).
14.
Casselden, B., Pickard, A.J., McLeod, J.: The challenges facing public libraries in the Big Society: The role of volunteers, and the issues that surround their use in England. Journal of Librarianship and Information Science. 47, 187–203 (2015). https://doi.org/10.1177/0961000613518820.
15.
Bartlett, Jennifer A: Developing a Strategic Mindset: Librarians as Politicians. Library Leadership & Management (Online). 29, 1–4.
16.
Public libraries use of volunteers | CILIP, https://www.cilip.org.uk/page/Publiclibrariesuseofvolunteers?&hhsearchterms=%22use+and+volunteers+and+public+and+libraries%22.
17.
Libraries shaping the future: good practice toolkit - GOV.UK, https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice-toolkit/libraries-shaping-the-future-good-practice-toolkit.
18.
Workforce Mapping | CILIP, https://www.cilip.org.uk/page/workforcemapping.
19.
IFLA Guidelines for Continuing Professional Development: Principles and Best Practices - ifla-guidelines-for-continuing-professional-development.pdf, http://www.ifla.org/files/assets/cpdwl/guidelines/ifla-guidelines-for-continuing-professional-development.pdf.
20.
Quiet - RSA, https://www.thersa.org/discover/videos/event-videos/2012/03/quiet.
21.
UCL Core Behaviours Framework, http://www.ucl.ac.uk/hr/od/core-behaviours/.
22.
Kirton, G.: Developing Strategic Approaches to Diversity Policy. In: Davidson, M.J. and Fielden, S.L. (eds) Individual Diversity and Psychology in Organizations. pp. 1–17. John Wiley & Sons, Ltd, Chichester, UK (2005). https://doi.org/10.1002/0470013354.ch1.
23.
Davidson, M.J., Fielden, S.L. eds: Individual Diversity and Psychology in Organizations. John Wiley & Sons, Ltd, Chichester, UK (2005). https://doi.org/10.1002/0470013354.
24.
Williams, P., Nicholas, D.: Exploring the low representation of Black and Minority Ethnic staff in the Library and Information Science profession: a case study of London, http://ciber-research.eu/download/20090701-bme.pdf, (2009).
25.
Posner, B.: The ethics of library resource sharing in the digital age. Interlending & Document Supply. 40, 119–124 (2012). https://doi.org/10.1108/02641611211239614.
26.
Equality, Diversity and Access. - Culture Republic, https://www.culturerepublic.co.uk/news/equality-diversity-access/.
27.
Kumbier, AlanaStarkey, Julia: Access Is Not Problem Solving: Disability Justice and Libraries. Library Trends. 64, 468–491.
28.
JISC Project Management Guide, https://www.jisc.ac.uk/guides/project-management.
29.
Jenn Anne Horwath: How Do We Manage? Project Management in Libraries: An Investigation. Partnership: The Canadian Journal of Library and Information Practice and Research. 7, (2012). https://doi.org/10.21083/partnership.v7i1.1802.
30.
Kapsali, M.: Systems thinking in innovation project management: A match that works. International Journal of Project Management. 29, 396–407 (2011). https://doi.org/10.1016/j.ijproman.2011.01.003.
31.
Gann, D.M., Salter, A.J.: Innovation in project-based, service-enhanced firms: the construction of complex products and systems. Research Policy. 29, 955–972 (2000). https://doi.org/10.1016/S0048-7333(00)00114-1.
32.
Crawford, L., Pollack, J.: Hard and soft projects: a framework for analysis. International Journal of Project Management. 22, 645–653 (2004). https://doi.org/10.1016/j.ijproman.2004.04.004.
33.
LibGuides: Guide to Archival Research: Differences between Archives and Libraries.
34.
Guide 1 What is Records management? (2010) - rm-code-guide1.pdf, http://www.nationalarchives.gov.uk/documents/information-management/rm-code-guide1.pdf.
35.
What Are Archives and How Do They Differ from Libraries? | Society of American Archivists, http://www2.archivists.org/usingarchives/whatarearchives.
36.
Schopflin, K. ed: A handbook for corporate information professionals. Facet Publishing, London (2015).
37.
Webb, J.: Defining Information Management. In: Strategic information management: a practitioner’s guide. pp. 19–31. Chandos, Oxford (2008).
38.
Information management: Mission critical | CILIP, https://archive.cilip.org.uk/research/topics/knowledge-information-management/resources/information-management-mission-critical.
39.
McLeod, J., Hare, C.: How to manage records in the e-environment. Routledge, London (2006).
40.
Orna, E.: Chapter 1 - Basic Ideas. In: Making knowledge visible: communicating knowledge through information products. pp. 9–25. Gower, Aldershot (2005).
41.
Brown, J.S., Duguid, P.: Innovating organization, husbanding knowledge. In: The social life of information. pp. 147–172. Harvard Business School Press, Boston, Mass (2002).
42.
Wiig, K.M.: Knowledge management: Where did it come from and where will it go? Expert Systems with Applications. 13, 1–14 (1997). https://doi.org/10.1016/S0957-4174(97)00018-3.
43.
Wiig, K.M.: Knowledge Management: An Introduction and Perspective. Journal of Knowledge Management. 1, 6–14 (1997). https://doi.org/10.1108/13673279710800682.
44.
Hughes, Ceri: Blurred lines: Records management in the knowledge management arena. Records Management Journal. 13, (2003).
45.
Linn, M.: Budget systems used in allocating resources to libraries. The Bottom Line. 20, 20–29 (2007). https://doi.org/10.1108/08880450710747425.
46.
Luther Cottrell, T.: Strategic budgeting instead of strategic planning. The Bottom Line. 27, 49–53 (2014). https://doi.org/10.1108/BL-04-2014-0012.
47.
Gruenberg, M.L., ebrary, Inc: Buying and selling information: a guide for information professionals and salespeople to build mutual success. Information Today, Inc, Medford, New Jersey (2014).
48.
BBC Radio 4 Extra - Networking Nation - Episode guide, http://www.bbc.co.uk/programmes/b04lwsqm/episodes/guide.
49.
RSA Animate - The Power of Networks - RSA, https://www.thersa.org/discover/videos/rsa-animate/2012/05/rsa-animate---the-power-of-networks.
50.
2012-05-28-14-37-41-46-Social-Media-Fundraising-Sept2010.pdf, http://www.aandbscotland.org.uk/documents/2012-05-28-14-37-41-46-Social-Media-Fundraising-Sept2010.pdf.
51.
Matthews, G., Walton, G.: Strategic development of university library space. New Library World. 115, 237–249 (2014). https://doi.org/10.1108/NLW-05-2014-0062.
52.
Hauke, P., Werner, K.U.: The second hand library building: Sustainable thinking through recycling old buildings into new libraries. IFLA Journal. 38, 60–67 (2012). https://doi.org/10.1177/0340035211435394.
53.
Appel‐Meulenbroek, R.: Knowledge sharing through co‐presence: added value of facilities. Facilities. 28, 189–205 (2010). https://doi.org/10.1108/02632771011023140.
54.
Worley, L.: Branding and Promoting Law Firm Libraries. Legal Information Management. 15, 165–167 (2015). https://doi.org/10.1017/S1472669615000407.
55.
Meunier, B., Eigenbrodt, O.: More Than Bricks and Mortar: Building a Community of Users Through Library Design. Journal of Library Administration. 54, 217–232 (2014). https://doi.org/10.1080/01930826.2014.915166.
56.
Exhibiting the written word, http://www.nls.uk/about-us/working-with-others/rare-books-in-scotland/documents/exhibiting-the-written-word.
57.
City Community & Information Hub and Library | Newcastle City Council, https://www.newcastle.gov.uk/leisure-libraries-and-tourism/libraries/branch-libraries-and-opening-hours/city-library.
58.
BS 4971:2017 Conservation and care of archive and library collections, https://bsol.bsigroup.com/Bibliographic/BibliographicInfoData/000000000030343305.
59.
Britten-Pears Archive ∖ Projects ∖ Stanton Williams Architects, https://www.stantonwilliams.com/projects/britten-pears-archive/.
60.
Ellis, J., Phillips, A.: Re-defining the service experience: forging collaboration between librarians and students. Library Management. 34, 603–618 (2013). https://doi.org/10.1108/LM-10-2012-0070.
61.
Garoufallou, E., Siatri, R., Zafeiriou, G., Balampanidou, E.: The use of marketing concepts in library services: a literature review. Library Review. 62, 312–334 (2013). https://doi.org/10.1108/LR-06-2012-0061.
62.
Kendrick, T.: Developing strategic marketing plans that really work: a toolkit for public libraries. Facet Pub, London (2006).
63.
Rowley, J.E.: Information marketing. Ashgate, Aldershot (2006).
64.
Griffin, M., Taylor, T.I.: Of Fans, Friends, and Followers: Methods for Assessing Social Media Outreach in Special Collections Repositories. Journal of Web Librarianship. 7, 255–271 (2013). https://doi.org/10.1080/19322909.2013.812471.
65.
Exchange - online content hub | CIM, https://exchange.cim.co.uk/.
66.
Cornish, G.P.: Copyright: Interpreting the Law for Libraries, Archives and Information Services. London: Facet Publishing, pp. 1-4, http://www.facetpublishing.co.uk/downloads/file/sample_chapters/cornish-copyright-5th-edn-ch1.pdf.
67.
Cornish, G.P.: Reform of UK copyright law and its benefits for libraries. Interlending & Document Supply. 43, 14–17 (2015). https://doi.org/10.1108/ILDS-11-2014-0054.
68.
Smith, K., Davis, S.: Copyright in a Digital Age: Conflict, Risk, and Reward. The Serials Librarian. 64, 57–66 (2013). https://doi.org/10.1080/0361526X.2013.759875.
69.
Schwartz, Meredith: Careers: Top Skills for Tomorrow’s Librarians. Library Journal. 141,.
70.
strathprints013049.pdf, https://strathprints.strath.ac.uk/13049/.