2012-05-28-14-37-41-46-Social-Media-Fundraising-Sept2010.pdf. (n.d.). http://www.aandbscotland.org.uk/documents/2012-05-28-14-37-41-46-Social-Media-Fundraising-Sept2010.pdf
Appel‐Meulenbroek, R. (2010). Knowledge sharing through co‐presence: added value of facilities. Facilities, 28(3/4), 189–205. https://doi.org/10.1108/02632771011023140
Bartlett, Jennifer A. (n.d.). Developing a Strategic Mindset: Librarians as Politicians. Library Leadership & Management (Online), 29(2), 1–4. http://search.proquest.com.libproxy.ucl.ac.uk/docview/1656243761?rfr_id=info%3Axri%2Fsid%3Aprimo
BBC Radio 4 Extra - Networking Nation - Episode guide. (n.d.). http://www.bbc.co.uk/programmes/b04lwsqm/episodes/guide
Billsberry, J., & Birnik, A. (2010). Management as a contextual practice: the need to blend science, skills and practical wisdom. Organization Management Journal, 7(2), 171–178. https://doi.org/10.1057/omj.2010.15
Boddy, D. (2012). Essentials of management: a concise introduction. Pearson. http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780273739326
Britten-Pears Archive ∖ Projects ∖ Stanton Williams Architects. (n.d.). https://www.stantonwilliams.com/projects/britten-pears-archive/
Brown, J. S., & Duguid, P. (2002). Innovating organization, husbanding knowledge. In The social life of information ([New ed.], pp. 147–172). Harvard Business School Press.
BS 4971:2017 Conservation and care of archive and library collections. (n.d.). https://bsol.bsigroup.com/Bibliographic/BibliographicInfoData/000000000030343305
Casselden, B., Pickard, A. J., & McLeod, J. (2015). The challenges facing public libraries in the Big Society: The role of volunteers, and the issues that surround their use in England. Journal of Librarianship and Information Science, 47(3), 187–203. https://doi.org/10.1177/0961000613518820
Cawthorne, J. E. (2010). Leading from the Middle of the Organization: An Examination of Shared Leadership in Academic Libraries. The Journal of Academic Librarianship, 36(2), 151–157. https://doi.org/10.1016/j.acalib.2010.01.006
City Community & Information Hub and Library | Newcastle City Council. (n.d.). https://www.newcastle.gov.uk/leisure-libraries-and-tourism/libraries/branch-libraries-and-opening-hours/city-library
Cornish, G. P. (n.d.). Copyright: Interpreting the Law for Libraries, Archives and Information Services. London: Facet Publishing, pp. 1-4. http://www.facetpublishing.co.uk/downloads/file/sample_chapters/cornish-copyright-5th-edn-ch1.pdf
Cornish, G. P. (2015). Reform of UK copyright law and its benefits for libraries. Interlending & Document Supply, 43(1), 14–17. https://doi.org/10.1108/ILDS-11-2014-0054
Crawford, L., & Pollack, J. (2004). Hard and soft projects: a framework for analysis. International Journal of Project Management, 22(8), 645–653. https://doi.org/10.1016/j.ijproman.2004.04.004
Davidson, M. J., & Fielden, S. L. (Eds). (2005). Individual Diversity and Psychology in Organizations. John Wiley & Sons, Ltd. https://doi.org/10.1002/0470013354
Davis, H., & Macauley, P. (2011). Taking library leadership personally. The Australian Library Journal, 60(1), 41–53. https://doi.org/10.1080/00049670.2011.10722555
Drucker, P. F. (n.d.). Practice of management. Pan.
Ellis, J., & Phillips, A. (2013). Re-defining the service experience: forging collaboration between librarians and students. Library Management, 34(8/9), 603–618. https://doi.org/10.1108/LM-10-2012-0070
Equality, Diversity and Access. - Culture Republic. (n.d.). https://www.culturerepublic.co.uk/news/equality-diversity-access/
Exchange - online content hub | CIM. (n.d.). https://exchange.cim.co.uk/
Exhibiting the written word. (2011). http://www.nls.uk/about-us/working-with-others/rare-books-in-scotland/documents/exhibiting-the-written-word
Gann, D. M., & Salter, A. J. (2000). Innovation in project-based, service-enhanced firms: the construction of complex products and systems. Research Policy, 29(7–8), 955–972. https://doi.org/10.1016/S0048-7333(00)00114-1
Garoufallou, E., Siatri, R., Zafeiriou, G., & Balampanidou, E. (2013). The use of marketing concepts in library services: a literature review. Library Review, 62(4/5), 312–334. https://doi.org/10.1108/LR-06-2012-0061
Gary  Mason  Church. (n.d.). In the Eye of the Beholder. The Reference Librarian, 37(78), 5–24. http://www.tandfonline.com/doi/abs/10.1300/J120v37n78_02
Griffin, M., & Taylor, T. I. (2013). Of Fans, Friends, and Followers: Methods for Assessing Social Media Outreach in Special Collections Repositories. Journal of Web Librarianship, 7(3), 255–271. https://doi.org/10.1080/19322909.2013.812471
Gruenberg, M. L. & ebrary, Inc. (2014). Buying and selling information: a guide for information professionals and salespeople to build mutual success. Information Today, Inc. http://UCL.eblib.com/patron/FullRecord.aspx?p=3316169
Guide 1 What is Records management? (2010) - rm-code-guide1.pdf. (n.d.). http://www.nationalarchives.gov.uk/documents/information-management/rm-code-guide1.pdf
Handy, C. B. (1976). Understanding organizations: Vol. Penguin modern management texts. Organisational behaviour. Penguin Education.
Harris, C. S. (2011). Efficiencies and responsible staff stewardship: a library manager’s critical self‐reflection. The Bottom Line, 24(2), 129–137. https://doi.org/10.1108/08880451111169197
Hauke, P., & Werner, K. U. (2012). The second hand library building: Sustainable thinking through recycling old buildings into new libraries. IFLA Journal, 38(1), 60–67. https://doi.org/10.1177/0340035211435394
Herzberg, F., Mausner, B., & Snyderman, B. B. (1993). The motivation to work ([2nd rev. ed]). Transaction.
Holley, R. P. (2015). Why Don’t Library Science Students Want to Become Managers? Journal of Library Administration, 55(5), 425–434. https://doi.org/10.1080/01930826.2015.1047283
Hughes, Ceri. (2003). Blurred lines: Records management in the knowledge management arena. Records Management Journal, 13(1). http://search.proquest.com.libproxy.ucl.ac.uk/docview/223830440?rfr_id=info%3Axri%2Fsid%3Aprimo
IFLA Guidelines for Continuing Professional Development: Principles and Best Practices - ifla-guidelines-for-continuing-professional-development.pdf. (n.d.). http://www.ifla.org/files/assets/cpdwl/guidelines/ifla-guidelines-for-continuing-professional-development.pdf
Information management: Mission critical | CILIP. (n.d.). https://archive.cilip.org.uk/research/topics/knowledge-information-management/resources/information-management-mission-critical
Jenn Anne Horwath. (2012). How Do We Manage? Project Management in Libraries: An Investigation. Partnership: The Canadian Journal of Library and Information Practice and Research, 7(1). https://doi.org/10.21083/partnership.v7i1.1802
JISC Project Management Guide. (n.d.). https://www.jisc.ac.uk/guides/project-management
Jordan, M. W. (2012). Developing leadership competencies in librarians. IFLA Journal, 38(1), 37–46. https://doi.org/10.1177/0340035211435074
Kapsali, M. (2011). Systems thinking in innovation project management: A match that works. International Journal of Project Management, 29(4), 396–407. https://doi.org/10.1016/j.ijproman.2011.01.003
Kendrick, T. (2006). Developing strategic marketing plans that really work: a toolkit for public libraries. Facet Pub. https://ebookcentral.proquest.com/lib/ucl/detail.action?docID=1597148
Kirton, G. (2005). Developing Strategic Approaches to Diversity Policy. In M. J. Davidson & S. L. Fielden (Eds), Individual Diversity and Psychology in Organizations (pp. 1–17). John Wiley & Sons, Ltd. https://doi.org/10.1002/0470013354.ch1
Kumbier, AlanaStarkey, Julia. (n.d.). Access Is Not Problem Solving: Disability Justice and Libraries. Library Trends, 64(3), 468–491. http://search.proquest.com/docview/1783939253?rfr_id=info%3Axri%2Fsid%3Aprimo
LibGuides: Guide to Archival Research: Differences between Archives and Libraries. (n.d.). http://dal.ca.libguides.com/c.php?g=257178&p=1718238
Libraries shaping the future: good practice toolkit - GOV.UK. (n.d.). https://www.gov.uk/government/publications/libraries-shaping-the-future-good-practice-toolkit/libraries-shaping-the-future-good-practice-toolkit
Linn, M. (2007). Budget systems used in allocating resources to libraries. The Bottom Line, 20(1), 20–29. https://doi.org/10.1108/08880450710747425
Luther Cottrell, T. (2014). Strategic budgeting instead of strategic planning. The Bottom Line, 27(2), 49–53. https://doi.org/10.1108/BL-04-2014-0012
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396. https://doi.org/10.1037/h0054346
Maslow, A. H. (1998). Toward a psychology of being (3rd ed). J. Wiley & Sons.
Matthews, G., & Walton, G. (2014). Strategic development of university library space. New Library World, 115(5/6), 237–249. https://doi.org/10.1108/NLW-05-2014-0062
McLeod, J., & Hare, C. (2006). How to manage records in the e-environment: Vol. Know how guides (2nd ed). Routledge.
Meunier, B., & Eigenbrodt, O. (2014). More Than Bricks and Mortar: Building a Community of Users Through Library Design. Journal of Library Administration, 54(3), 217–232. https://doi.org/10.1080/01930826.2014.915166
Orna, E. (2005). Chapter 1 - Basic Ideas. In Making knowledge visible: communicating knowledge through information products (pp. 9–25). Gower. https://www.taylorfrancis.com/books/mono/10.4324/9781315250045/making-knowledge-visible-elizabeth-orna
Posner, B. (2012). The ethics of library resource sharing in the digital age. Interlending & Document Supply, 40(2), 119–124. https://doi.org/10.1108/02641611211239614
Public libraries use of volunteers | CILIP. (n.d.). https://www.cilip.org.uk/page/Publiclibrariesuseofvolunteers?&hhsearchterms=%22use+and+volunteers+and+public+and+libraries%22
Quiet - RSA. (n.d.). https://www.thersa.org/discover/videos/event-videos/2012/03/quiet
Rowley, J. E. (2006). Information marketing (2nd ed). Ashgate.
RSA Animate - The Power of Networks - RSA. (n.d.). https://www.thersa.org/discover/videos/rsa-animate/2012/05/rsa-animate---the-power-of-networks
Schopflin, K. (Ed.). (2015). A handbook for corporate information professionals. Facet Publishing. https://ebookcentral.proquest.com/lib/ucl/detail.action?docID=2073247
Schwartz, Meredith. (n.d.). Careers: Top Skills for Tomorrow’s Librarians. Library Journal, 141(4). http://search.proquest.com.libproxy.ucl.ac.uk/docview/1765657679?rfr_id=info%3Axri%2Fsid%3Aprimo
Smith, K., & Davis, S. (2013). Copyright in a Digital Age: Conflict, Risk, and Reward. The Serials Librarian, 64(1–4), 57–66. https://doi.org/10.1080/0361526X.2013.759875
strathprints013049.pdf. (n.d.). https://strathprints.strath.ac.uk/13049/
UCL Core Behaviours Framework. (n.d.). http://www.ucl.ac.uk/hr/od/core-behaviours/
Webb, J. (2008). Defining Information Management. In Strategic information management: a practitioner’s guide: Vol. Chandos information professional series (pp. 19–31). Chandos. https://contentstore.cla.co.uk/secure/link?id=fe2dc4e7-6939-eb11-80cd-005056af4099
What Are Archives and How Do They Differ from Libraries? | Society of American Archivists. (n.d.). http://www2.archivists.org/usingarchives/whatarearchives
Wiig, K. M. (1997a). Knowledge Management: An Introduction and Perspective. Journal of Knowledge Management, 1(1), 6–14. https://doi.org/10.1108/13673279710800682
Wiig, K. M. (1997b). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3
Williams, P., & Nicholas, D. (2009). Exploring the low representation of Black and Minority Ethnic staff in the Library and Information Science profession: a case study of London. UCL CIBER. http://ciber-research.eu/download/20090701-bme.pdf
Workforce Mapping | CILIP. (n.d.). https://www.cilip.org.uk/page/workforcemapping
Worley, L. (2015). Branding and Promoting Law Firm Libraries. Legal Information Management, 15(03), 165–167. https://doi.org/10.1017/S1472669615000407