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---. ‘HarborCo (DRRC Version) Confidential Instructions for the Union Negotiator’. Harvard Program on Negotiation (PON), DRRC version (1998): n. pag. Print.
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---. ‘Win-Win Negotiation: Expanding the Pie’. The Mind and Heart of the Negotiator. 5th ed., Pearson new international ed. Pearson custom library. Harlow: Pearson Education, 2014. Print.
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---. ‘Reciprocation: The Old Give and Take…and Take’. Influence: The Psychology of Persuasion. Rev. ed.; 1st Collins business essentials ed. New York: Collins, 2007. Web. <https://learning.oreilly.com/library/view/influence/9780061899874/?sso_link=yes&amp;sso_link_from=university-college-london>.
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---. ‘Ch.11: When and How to Use Third Party Help’. Think before You Speak: The Complete Guide to Strategic Negotiation. New York: J. Wiley, 1996. Print.
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---. ‘Ch 7. Implementing a Collaborative Strategy’. Think before You Speak: The Complete Guide to Strategic Negotiation. New York: J. Wiley, 1996. Print.
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