Bibliography for ARCLG034: Museum and Site Interpretation: Theano Moussouri BETA

@article{Adams_2004, title={Interactivity: Moving Beyond Terminology}, volume={47}, number={2}, journal={Curator}, author={Adams, M. and et al }, year={2004}, pages={155–170} }

@inproceedings{Adams_Moussouri_2002, title={The interactive experience: linking research and practice}, url={http://www.vam.ac.uk/content/articles/c/conference-proceedings-interactive-learning-in-museums-of-art/}, booktitle={V&A conference proceedings: Interactive Learning in Museums of Art and Design}, author={Adams, M. and Moussouri, T.}, year={2002} }

@article{Adams_Luke_Moussouri_2004, title={Interactivity: Moving Beyond Terminology}, volume={47}, DOI={10.1111/j.2151-6952.2004.tb00115.x}, number={2}, journal={Curator: The Museum Journal}, author={Adams, Marianna and Luke, Jessica and Moussouri, Theano}, year={2004}, month={Apr}, pages={155–170} }

@article{Alsop_Watts_1997, title={Sources from a Somerset village: A model for informal learning about radiation and radioactivity}, volume={81}, number={6}, journal={Science Education}, author={Alsop, S. and Watts, M.}, year={1997}, pages={633–650} }

@article{Alt_Shaw_1984, title={Characteristics of ideal museum exhibits}, volume={75}, number={1}, journal={British journal of psychology}, author={Alt, M. and Shaw, K.M. }, year={1984}, pages={25–36} }

@article{Alt_1979, address={New York}, title={Improving audio-visual presentations}, volume={22}, DOI={10.1111/j.2151-6952.1979.tb00939.x}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={Alt, M. B.}, year={1979}, pages={85–95} }

@article{Alt_1980, address={London}, title={Four years of visitor surveys at the British Museum (Natural History)}, volume={80}, url={https://contentstore.cla.co.uk//secure/link?id=e85cf0a7-4a36-e711-80c9-005056af4099}, number={1}, journal={The Museums Journal}, publisher={Museums Association [etc.]}, author={Alt, M.B.}, year={1980}, pages={10–19} }

@book{Ambrose, Tim_Paine, Crispin_2006, address={London}, edition={2nd ed}, title={Museum basics}, publisher={Routledge}, author={Ambrose, Tim and Paine, Crispin}, year={2006} }

@misc{Anderson, David_Great Britain_1997a, address={[London]}, title={A common wealth: museums and learning in the United Kingdom}, publisher={Department of National Heritage}, author={Anderson, David and Great Britain}, year={1997} }

@book{Anderson_Great Britain_1997, address={[London]}, title={A common wealth: museums and learning in the United Kingdom}, publisher={Department of National Heritage}, author={Anderson, David and Great Britain}, year={1997} }

@misc{Anderson, David_Great Britain_1997b, address={[London]}, title={A common wealth: museums and learning in the United Kingdom}, publisher={Department of National Heritage}, author={Anderson, David and Great Britain}, year={1997} }

@misc{Anderson, David_Great Britain_1997c, address={[London]}, title={A common wealth: museums and learning in the United Kingdom}, publisher={Department of National Heritage}, author={Anderson, David and Great Britain}, year={1997} }

@article{Ansbacher_1998, title={John Dewey’s Experience and Education: Lessons for Museums}, volume={41}, DOI={10.1111/j.2151-6952.1998.tb00812.x}, number={1}, journal={Curator: The Museum Journal}, author={Ansbacher, Ted}, year={1998}, month={Mar}, pages={36–50} }

@inbook{Arnold_1996, address={Atlantic Highlands, NJ}, title={Presenting science as product or as process : Museums and the making of science}, volume={New research in museum studies}, booktitle={Exploring science in museums}, publisher={Athlone}, author={Arnold, K.}, year={1996}, pages={57–78} }

@article{Association _1998, title={Various articles on AV & Multimedia }, volume={9}, journal={Museum Practice}, author={Association , Museums}, year={1998}, pages={32–90} }

@book{Babbidge_2009, title={Volunteering in independent museums. A research study}, publisher={Egeria}, author={Babbidge, A. }, year={2009} }

@misc{Bailey et al._1997, title={Visitor behavior at a constructivist exhibtion. Evaluating ‘Investigate!’ at Boston’s Museum of Science}, url={http://www.exhibitfiles.org/dfile2/ReviewFinding/211/original/InvestigateEvaluation.pdf}, journal={CECA : Committee for Education and Cultural Action}, author={Bailey et al., Elsa}, year={1997}, pages={1–24} }

@misc{Bamberger_Segone_2011, title={How to design and manage equity focused evaluations}, url={http://mymande.org/sites/default/files/EWP5_Equity_focused_evaluations.pdf}, publisher={UNICEF}, author={Bamberger, Michael and Segone, Marco}, year={2011} }

@misc{ title={Volunteers in museums : key findings and issues from the literature}, author={Baring Foundation} }

@book{Bell, Philip_National Research Council (U.S.)_2009a, address={Washington, D.C.}, title={Learning science in informal environments: people, places, and pursuits}, url={https://nap.nationalacademies.org/catalog/12190/learning-science-in-informal-environments-people-places-and-pursuits#toc}, publisher={National Academies Press}, author={Bell, Philip and National Research Council (U.S.)}, year={2009} }

@book{Bell, Philip_National Research Council (U.S.)_2009b, address={Washington, D.C.}, title={Learning science in informal environments: people, places, and pursuits}, url={https://nap.nationalacademies.org/catalog/12190/learning-science-in-informal-environments-people-places-and-pursuits#toc}, publisher={National Academies Press}, author={Bell, Philip and National Research Council (U.S.)}, year={2009} }

@article{Berleant_1990, address={[New York}, title={The museum of art as a participatory environment}, volume={31}, DOI={10.1111/j.2151-6952.1990.tb00975.x}, number={3}, journal={Curator}, publisher={American Museum of Natural History]}, author={Berleant, A.}, year={1990}, pages={31–39} }

@book{Best, Joel_2001, address={Berkeley}, title={Damned lies and statistics: untangling numbers from the media, politicians, and activists}, publisher={University of California Press}, author={Best, Joel}, year={2001} }

@book{Bicknell, Sandra_Farmelo, Graham_Science Museum (Great Britain)_1993a, address={London}, title={Museum visitor studies in the 90s}, publisher={Science Museum}, author={Bicknell, Sandra and Farmelo, Graham and Science Museum (Great Britain)}, year={1993} }

@book{Bicknell, Sandra_Farmelo, Graham_Science Museum (Great Britain)_1993b, address={London}, title={Museum visitor studies in the 90s}, publisher={Science Museum}, author={Bicknell, Sandra and Farmelo, Graham and Science Museum (Great Britain)}, year={1993} }

@inbook{Bitgood_1991, address={Jacksonville, Ala}, title={Introduction: Visitor Studies in 1990}, booktitle={Visitor studies: theory, research, and practice, volume 3}, publisher={Center for Social Design}, author={Bitgood, S.}, year={1991}, pages={7–15} }

@article{Bitgood_1989, title={School Field Trips: An Overview}, volume={IV}, number={2}, journal={Visitor behavior}, author={Bitgood, S. }, year={1989}, pages={3–6} }

@article{Bitgood_Benefield_1995, title={Critical Appraisal of the Heart Exhibition at the Franklin Institute of Science}, volume={X}, number={3}, journal={Visitor behavior}, author={Bitgood, S. and Benefield, A.}, year={1995}, pages={14–16} }

@misc{Bitgood_Bishop_1991, address={Milwaukee, Wis}, title={The Role of a Current Visit, Prior Visits, and Gender on Visitor Perception of a Natural History Museum}, volume={2}, number={1}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Bitgood, S. and Bishop, S.}, year={1991}, pages={49–65} }

@article{Bitgood_1993, title={Glossary of Visitor Studies}, volume={VIII}, number={4}, journal={Visitor Behavior}, author={Bitgood, Stephen}, year={1993}, pages={8–11} }

@book{Bitgood, Stephen_Jacksonville State University_National Association for Research in Science Teaching_1987, address={Jacksonville, Ala}, title={Understanding the public’s attitudes toward and behavior in museums, parks, and zoos}, volume={Technical report / Jacksonville State University. Psychology Institute}, publisher={Jacksonville State University, Psychology Institute}, author={Bitgood, Stephen and Jacksonville State University and National Association for Research in Science Teaching}, year={1987} }

@inbook{Black_1990, address={Washington, D.C}, title={Applying Learning Theory in the Development of a Museum Learning Environment}, booktitle={What research says about learning in science museums}, publisher={Association of Science-Technology Centers}, author={Black, L. A.}, year={1990}, pages={23–25} }

@book{Black, Thomas R._1993a, address={London}, title={Evaluating social science research: an introduction}, publisher={Sage Publications}, author={Black, Thomas R.}, year={1993} }

@book{Black, Thomas R._1993b, address={London}, title={Evaluating social science research: an introduction}, publisher={Sage Publications}, author={Black, Thomas R.}, year={1993} }

@article{Blud_1990a, title={Social interaction and learning among family groups visiting a museum}, volume={9}, DOI={10.1016/0260-4779(90)90024-8}, number={1}, journal={Museum Management and Curatorship}, author={Blud, L.}, year={1990}, month={Mar}, pages={43–51} }

@article{Blud_1990b, title={Observations on the way families interact during a museum visit}, volume={9}, DOI={10.1016/0964-7775(90)90037-8}, number={3}, journal={Museum Management and Curatorship}, author={Blud, L.}, year={1990}, month={Sep}, pages={257–264} }

@book{Bocock, Robert_1993, address={London}, title={Consumption}, volume={Key ideas}, publisher={Routledge}, author={Bocock, Robert}, year={1993} }

@article{Borun et al._1996, address={New York}, title={Families are learning in Science Museums}, volume={39}, url={https://contentstore.cla.co.uk//secure/link?id=54551888-4a36-e711-80c9-005056af4099}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={Borun et al., M.}, year={1996}, pages={123–138} }

@misc{Borun_1993a, address={Washington, D.C}, title={Naive Notions and the Design of Science Museum Exhibits}, journal={What research says about learning in science museums}, publisher={Association of Science-Technology Centers}, author={Borun, M.}, year={1993}, pages={1–4} }

@misc{Borun_1993b, address={Washington, D.C}, title={Naive notions and the Design of Science}, url={http://informalscience.org/researches/VSA-a0a5f9-a_5730.pdf}, journal={What research says about learning in science museums}, publisher={Association of Science-Technology Centers}, author={Borun, M.}, year={1993}, pages={1–4} }

@article{Borun_Chambers_Dritsas_Johnson_1997, title={Enhancing Family Learning Through Exhibits}, volume={40}, DOI={10.1111/j.2151-6952.1997.tb01313.x}, number={4}, journal={Curator: The Museum Journal}, author={Borun, Minda and Chambers, Margaret B. and Dritsas, Jennifer and Johnson, Julie I.}, year={1997}, month={Dec}, pages={279–295} }

@article{Borun_Dritsas_1997, title={Developing Family-Friendly Exhibits}, volume={40}, DOI={10.1111/j.2151-6952.1997.tb01302.x}, number={3}, journal={Curator: The Museum Journal}, author={Borun, Minda and Dritsas, Jennifer}, year={1997}, month={Sep}, pages={178–196} }

@book{Bourdieu, Pierre_Darbel, Alain_Beattie, Caroline_Merriman, Nick_Schnapper, Dominique_1991, address={Cambridge}, title={The love of art: European art museums and their public}, publisher={Polity Press}, author={Bourdieu, Pierre and Darbel, Alain and Beattie, Caroline and Merriman, Nick and Schnapper, Dominique}, year={1991} }

@article{Bradburne_2000, title={Brand Old: An "Ace Caff” with a Silly Exhibition Attached}, volume={18}, DOI={10.1016/S0260-4779(01)00006-1}, number={4}, journal={Museum Management and Curatorship}, author={Bradburne, J.}, year={2000}, month={Dec}, pages={407–409} }

@book{Brown, Geoffrey_Selwood, Sara_2001, address={London}, title={The UK cultural sector: profile and policy issues}, publisher={Policy Studies Institute}, author={Brown, Geoffrey and Selwood, Sara}, year={2001} }

@inbook{Bud_1988, address={London}, title={The myth and the machine : seeing science through museum eyes}, volume={Sociological review monographs}, booktitle={Picturing power: visual depiction and social relations}, publisher={Routledge}, author={Bud, R.}, year={1988}, pages={134–159} }

@book{Burcaw, George Ellis_1997, address={Walnut Creek, Calif}, edition={3rd ed}, title={Introduction to museum work}, volume={American Association for State and Local History book series}, publisher={Altamira Press}, author={Burcaw, George Ellis}, year={1997} }

@book{Butler, Barbara_Sussman, Marvin B._1989, address={London}, title={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Butler, Barbara and Sussman, Marvin B.}, year={1989} }

@book{Butler_Sussman_1989, address={New York}, title={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Butler, Barbara H. and Sussman, Marvin B.}, year={1989} }

@article{Calder_20AD, title={Don’t know much about history? You need a British Museum volunteer}, journal={The Independent (newspaper)}, author={Calder, S.}, year={20AD} }

@article{Cameron_1968a, address={[New York}, title={A viewpoint: the museum as a communication system and implications for museum education}, volume={11}, url={https://contentstore.cla.co.uk//secure/link?id=55551888-4a36-e711-80c9-005056af4099}, number={1}, journal={Curator}, publisher={American Museum of Natural History]}, author={Cameron, D.}, year={1968}, pages={33–40} }

@article{Cameron_1968b, address={[New York}, title={A viewpoint: the museum as a communication system and implications for museum education}, volume={11}, url={https://contentstore.cla.co.uk//secure/link?id=55551888-4a36-e711-80c9-005056af4099}, number={1}, journal={Curator}, publisher={American Museum of Natural History]}, author={Cameron, D.}, year={1968}, pages={33–40} }

@book{Cameron, Deborah_2001, address={London}, title={Working with spoken discourse}, publisher={SAGE}, author={Cameron, Deborah}, year={2001} }

@book{Carey, James W._1989, address={Boston}, title={Communication as culture: essays on media and society}, volume={Media and popular culture}, publisher={Unwin Hyman}, author={Carey, James W.}, year={1989} }

@inbook{Carr_2003, address={Oxford}, title={Museums, educative: an encyclopedia entry}, volume={American Association for State and Local History book series}, booktitle={The promise of cultural institutions}, publisher={AltaMira Press}, author={Carr, David }, year={2003}, pages={17–35} }

@inbook{Carter_1999, address={London}, edition={2nd ed}, title={How old is this text?}, volume={Leicester readers in museum studies}, booktitle={The educational role of the museum}, publisher={Routledge}, author={Carter, J.}, year={1999}, pages={211–215} }

@misc{Chadwick_Boverie_1999, address={Pittsburgh, Pa}, title={A Survey of Characteristics and Patterns of Behavior in Visitors to a Museum Web Site}, url={http://www.museumsandtheweb.com/mw99/papers/chadwick/chadwick.html}, journal={Museums and the Web 1999: selected papers from an international conference, New Orleans, Louisiana, March 11-14, 1999}, publisher={Archives & Museum Informatics}, author={Chadwick, J. and Boverie, P.}, year={1999} }

@book{Chatterjee_MacDonald_Prytherch_Noble_2008, address={Oxford}, title={Touch in museums: policy and practice in object handling}, publisher={Berg}, author={Chatterjee, Helen and MacDonald, Sally and Prytherch, David and Noble, Guy}, year={2008} }

@article{Chong_1999, title={A ‘Family of Galleries’: Repositioning the Tate Gallery}, volume={18}, DOI={10.1016/S0260-4779(00)00014-5}, number={2}, journal={Museum Management and Curatorship}, author={Chong, D.}, year={1999}, month={Jun}, pages={145–157} }

@book{Claxton_1999a, address={New York}, title={Wise up: the challenge of lifelong learning}, publisher={Bloomsbury}, author={Claxton, Guy}, year={1999} }

@book{Claxton_1999b, address={New York}, title={Wise up: the challenge of lifelong learning}, publisher={Bloomsbury}, author={Claxton, Guy}, year={1999} }

@misc{Cochran (ed.)_1996, address={Washington, DC, USA}, title={True Needs True Partners: Museums and Schools Transforming Education}, publisher={of Museum Services}, author={Cochran (ed.), H.}, year={1996} }

@book{Cochran_1996a, address={Washington, DC, USA}, title={True Needs-True Partners: Museums and Schools Transforming Education}, url={http://community-wealth.org/_pdfs/tools/anchors/tool-ims-museum-sch.pdf}, publisher={Institute of Museum Services}, author={Cochran, H.}, year={1996} }

@book{Cochran_1996b, address={Washington, DC, USA}, title={True Needs-True Partners: Museums and Schools Transforming Education}, url={http://community-wealth.org/_pdfs/tools/anchors/tool-ims-museum-sch.pdf}, publisher={Institute of Museum Services}, author={Cochran, H.}, year={1996} }

@inbook{Coe_Roesch_Bitgood_Patterson_Benefield_1989, address={Jacksonville, Ala}, title={Children’s drawings: new tools for zoo exhibit evaluation}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-228-8-VSA-a0a5f0-a_5730.pdf}, booktitle={Visitor studies: theory, research, and practice, volume 2 ; proceedings of the 1989 Visitor Studies Conference}, publisher={Center for Social Design}, author={Coe, Jon, Charles and Roesch, Coe, Lee, Robinson and Bitgood, Stephen and Patterson, Donald and Benefield, Arlene}, year={1989}, pages={87–100} }

@book{Collins_American Association of Museums_1981, address={Washington, D.C.}, title={Museums, adults, and the humanities: a guide for educational programming}, publisher={American Association of Museums}, author={Collins, Zipporah W. and American Association of Museums}, year={1981} }

@book{Conn_1998a, address={Chicago}, title={Museums and American intellectual life, 1876-1926}, publisher={The University of Chicago Press}, author={Conn, Steven}, year={1998} }

@book{Conn_1998b, address={Chicago}, title={Museums and American intellectual life, 1876-1926}, publisher={The University of Chicago Press}, author={Conn, Steven}, year={1998} }

@book{Cooksey, Cynthia_1992, address={[London]}, title={A teacher’s guide to using abbeys}, volume={Education on site}, publisher={English Heritage}, author={Cooksey, Cynthia}, year={1992} }

@book{Copeland, Tim_1991, address={[London]}, title={A teacher’s guide to maths and the historic environment}, volume={Education on site}, publisher={English Heritage}, author={Copeland, Tim}, year={1991} }

@book{Copeland, Tim_1993, address={[London]}, title={A teacher’s guide to geography and the historic environment}, volume={Education on site}, publisher={English Heritage}, author={Copeland, Tim}, year={1993} }

@book{Copeland, Tim_1994, address={[London]}, title={A teacher’s guide to using castles}, volume={Education on site}, publisher={English Heritage}, author={Copeland, Tim}, year={1994} }

@book{Corbin, Juliet M._Strauss, Anselm L._Strauss, Anselm L._2008, address={London}, edition={3rd ed}, title={Basics of qualitative research: techniques and procedures for developing grounded theory}, publisher={Sage}, author={Corbin, Juliet M. and Strauss, Anselm L. and Strauss, Anselm L.}, year={2008} }

@article{Cox_Cox_1995, title={The under fives at Walsall Museum and Art Gallery}, volume={16}, journal={JEM: journal of education in museums}, publisher={GEM}, author={Cox, A. and Cox, M.}, year={1995}, pages={4–5} }

@article{Coxal_1991, address={[Great Britain]}, title={Museum text: accessibility and relevance}, volume={12}, url={https://contentstore.cla.co.uk//secure/link?id=5fc97ae9-4a36-e711-80c9-005056af4099}, journal={Journal of education in museums}, publisher={GESM}, author={Coxal, H.}, year={1991}, pages={9–10} }

@article{Crowley_Callanan _1998, title={Describing and Supporting Collaborative Scientific Thinking in Parent-Child Interactions}, volume={23}, number={1}, journal={Journal of Museum Education}, author={Crowley, K. and Callanan , M. }, year={1998}, pages={12–17} }

@inbook{Csikszentmihalyi_1988, address={Chicago}, title={Human Behavior and the Science Centre}, url={http://copac.ac.uk/search?rn=1&ti=Science Learning in the Informal Setting &sort-order=rank}, booktitle={Science Learning in the Informal Setting }, publisher={Chicago Academy of Sciences}, author={Csikszentmihalyi, M.}, year={1988}, pages={79–88} }

@inbook{Csikszentmihalyi_1991, title={Notes on art museum experiences}, booktitle={Insights: museum visitor attitudes and expectations: a focus group experiment}, publisher={J. Paul Getty Trust}, author={Csikszentmihalyi, M.}, year={1991}, pages={123–131} }

@inbook{Csikszentmihalyi_Hermanson_1995a, address={Washington}, title={Intrinsic Motivation in Museums: Why Does One Want to Learn?}, booktitle={Young Children }, publisher={American Association of Museums}, author={Csikszentmihalyi, M. and Hermanson, K.}, year={1995}, pages={67–78} }

@inbook{Csikszentmihalyi_Hermanson_1995b, address={Washington}, title={Intrinsic Motivation in Museums: Why Does one Want to Learn?}, booktitle={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Csikszentmihalyi, M. and Hermanson, K.}, year={1995}, pages={67–78} }

@book{Csikszentmihalyi, Mihaly_Robinson, Rick Emery_1990a, address={Malibu, Calif}, title={The art of seeing: an interpretation of the aesthetic encounter}, publisher={J.P. Getty Museum and Getty Center for Education in the Arts}, author={Csikszentmihalyi, Mihaly and Robinson, Rick Emery}, year={1990} }

@book{Csikszentmihalyi, Mihaly_Robinson, Rick Emery_1990b, address={Malibu, Calif}, title={The art of seeing: an interpretation of the aesthetic encounter}, publisher={J.P. Getty Museum and Getty Center for Education in the Arts}, author={Csikszentmihalyi, Mihaly and Robinson, Rick Emery}, year={1990} }

@book{Cummings, Neil_Lewandowska, Marysia_2000, address={Basel}, title={The value of things}, publisher={Birkhäuser}, author={Cummings, Neil and Lewandowska, Marysia}, year={2000} }

@book{Davies, Stuart_Great Britain_1994, address={London}, title={By popular demand: a strategic analysis of the market potential for museums and art galleries in the UK}, publisher={Museums & Galleries Commission}, author={Davies, Stuart and Great Britain}, year={1994} }

@misc{1999a, title={Museums for the many: standards for museums and galleries to use when developing access policies}, publisher={DCMS}, author={DCMS}, year={1999} }

@misc{1999b, title={Policy Action Team 10: report on social exclusion }, publisher={DCMS}, author={DCMS}, year={1999} }

@inbook{Denzin_Lincoln_1994, address={London}, title={Data management and analysis methods}, booktitle={Handbook of qualitative research}, publisher={Sage}, author={Denzin, Norman K. and Lincoln, Yvonna S.}, year={1994}, pages={428–444} }

@book{Denzin, Norman K._Lincoln, Yvonna S._2000a, address={London}, edition={2nd ed}, title={Handbook of qualitative research}, publisher={Sage Publications}, author={Denzin, Norman K. and Lincoln, Yvonna S.}, year={2000} }

@book{Denzin, Norman K._Lincoln, Yvonna S._2000b, address={London}, edition={2nd ed}, title={Handbook of qualitative research}, publisher={Sage Publications}, author={Denzin, Norman K. and Lincoln, Yvonna S.}, year={2000} }

@article{Devenish_1990, title={Labelling in museum display A survey and practical guide}, volume={9}, DOI={10.1016/0260-4779(90)90026-A}, number={1}, journal={Museum Management and Curatorship}, author={Devenish, D.}, year={1990}, month={Mar}, pages={63–72} }

@article{Diamond_1986a, address={New York}, title={The Behavior of Family Groups in Science Museums}, volume={29}, DOI={10.1111/j.2151-6952.1986.tb01434.x}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={Diamond, J.}, year={1986}, pages={139–154} }

@article{Diamond_1986b, address={New York}, title={The Behavior of Family Groups in Science Museums}, volume={29}, DOI={10.1111/j.2151-6952.1986.tb01434.x}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={Diamond, J.}, year={1986}, pages={139–154} }

@article{Diamond_1987, title={The exploratorium’s explainer program: The long-term impacts on teenagers of teaching science to the public }, volume={71}, number={5}, journal={Science education}, author={Diamond, J. and et al. }, year={1987}, pages={643–656} }

@book{Diamond_1999a, address={Lanham, Md}, title={Practical evaluation guide: tools for museums and other informal educational settings}, volume={American Association for State and Local History book series}, publisher={AltaMira}, author={Diamond, Judy}, year={1999} }

@inbook{Diamond_1999b, address={Lanham, Md}, title={Chapter 5: Interviews and Questionnaires}, volume={American Association for State and Local History book series}, url={https://contentstore.cla.co.uk//secure/link?id=cee64766-6b36-e711-80c9-005056af4099}, booktitle={Practical evaluation guide: tools for museums and other informal educational settings}, publisher={AltaMira}, author={Diamond, Judy }, year={1999}, pages={83–114} }

@article{Dierking_Falk_1994, title={Family behavior and learning in informal science settings: A review of the research}, volume={78}, number={1}, journal={Science education}, author={Dierking, L.D. and Falk, J.}, year={1994}, pages={57–72} }

@inbook{Dierking_Falk_1998, address={[Pittsburgh, Pa.]}, title={Understanding Free-Choice Learning: A Review of the Research and its Application to Museum Web Sites}, booktitle={Museums and the Web 1998: proceedings}, publisher={Archives & Museums Informatics}, author={Dierking, L.D. and Falk, J.}, year={1998} }

@inbook{Dierking_1998, address={Washington, D.C.}, title={What does it all mean? Interpreting and applying your results}, booktitle={Questioning assumptions: an introduction to front-end studies in museums}, publisher={Association of Science-Technology Centers}, author={Dierking, Lynn D.}, year={1998}, pages={57–68} }

@book{Dierking, Lynn D._Falk, John H._American Association of Museums_1995a, address={Washington}, title={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Dierking, Lynn D. and Falk, John H. and American Association of Museums}, year={1995} }

@book{Dierking, Lynn D._Falk, John H._American Association of Museums_1995b, address={Washington}, title={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Dierking, Lynn D. and Falk, John H. and American Association of Museums}, year={1995} }

@book{Dierking, Lynn D._Pollock, Wendy_1998a, address={Washington, D.C.}, title={Questioning assumptions: an introduction to front-end studies in museums}, publisher={Association of Science-Technology Centers}, author={Dierking, Lynn D. and Pollock, Wendy}, year={1998} }

@book{Dierking, Lynn D._Pollock, Wendy_1998b, address={Washington, D.C.}, title={Questioning assumptions: an introduction to front-end studies in museums}, publisher={Association of Science-Technology Centers}, author={Dierking, Lynn D. and Pollock, Wendy}, year={1998} }

@book{Dierking_Pollock_1998, address={Washington, D.C.}, title={Questioning assumptions: an introduction to front-end studies in museums}, publisher={Association of Science-Technology Centers}, author={Dierking, Lynn D. and Pollock, Wendy}, year={1998} }

@book{Dodd_Sandell_2001, title={Including museums : perspectives on museums, galleries and social inclusion}, publisher={Research centre for museums and galleries, University of Leicester}, author={Dodd, Jocelyn and Sandell, Richard}, year={2001} }

@book{Doering_1995, title={Who attends our cultural institutions? }, publisher={Progress Report based on the Smithsonian Institution Marketing Study}, author={Doering, Zahava D}, year={1995} }

@article{Doering_Pekarik_Kindlon_1997, title={Exhibitions and Expectations: The Case of ‘Degenerate Art’}, volume={40}, DOI={10.1111/j.2151-6952.1997.tb01294.x}, number={2}, journal={Curator: The Museum Journal}, author={Doering, Zahava D. and Pekarik, Andrew J. and Kindlon, Audrey E.}, year={1997}, month={Jun}, pages={127–142} }

@misc{Donovan_2013, title={A holistic approach to valuing our culture: a report to the Department for Culture, Media and Sport}, url={https://www.gov.uk/government/publications/a-holistic-approach-to-valuing-our-culture}, author={Donovan, C.}, year={2013} }

@inbook{Dufresne-Tasse_1994a, address={London}, title={Andragogy (adult education) in the Museum: A Critical Analysis and New Formulation}, volume={Heritage}, url={https://contentstore.cla.co.uk//secure/link?id=b826d363-5236-e711-80c9-005056af4099}, booktitle={Museum, media, message}, publisher={Routledge}, author={Dufresne-Tasse, C.}, year={1994}, pages={144–169} }

@inbook{Dufresne-Tasse_1994b, address={New York}, title={Andragogy (adult education) in the Museum: A Critical Analysis and New Formulation}, volume={Heritage}, booktitle={Museum, media, message}, publisher={Routledge}, author={Dufresne-Tasse, C.}, year={1994}, pages={245–259} }

@book{Durbin_1990, title={A Teacher’s Guide to Learning from Objects}, publisher={English Heritage}, author={Durbin, G. and et al. }, year={1990} }

@book{Durbin_Group for Education in Museums_1996a, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@book{Durbin, Gail_Group for Education in Museums_1996a, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@book{Durbin, Gail_Group for Education in Museums_1996b, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@book{Durbin, Gail_Group for Education in Museums_1996c, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@book{Durbin_Group for Education in Museums_1996b, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@book{Durbin_Group for Education in Museums_1996c, address={London}, title={Developing museum exhibitions for lifelong learning}, publisher={The Stationary Office, HMSO}, author={Durbin, Gail and Group for Education in Museums}, year={1996} }

@inbook{Durrans _1988, address={London}, title={The future of the Other: changing cultures on display in ethnographic museums}, booktitle={The museum time-machine: putting cultures on display}, publisher={Routledge}, author={Durrans , B.}, year={1988}, pages={144–169} }

@inbook{Durrans_1988, address={London}, title={The Future of the Other: Changing Cultures on Display in Ethnographic Museums}, url={https://contentstore.cla.co.uk//secure/link?id=1d220123-5136-e711-80c9-005056af4099}, booktitle={The museum time-machine: putting cultures on display}, publisher={Routledge}, author={Durrans, B.}, year={1988}, pages={144–169} }

@article{Dyson_1990, title={Symbol Makers, Symbol Weavers: How Children Link Play, Pictures, and Print}, volume={45 (January)}, url={http://www.jstor.org/stable/42725013}, journal={Young Children}, author={Dyson, A. H.}, year={1990} }

@book{Eason, David_Avery, Robert K._1991, address={London}, title={Critical perspectives on media and society}, volume={The Guilford communication series}, publisher={Guilford Press}, author={Eason, David and Avery, Robert K.}, year={1991} }

@inbook{Ekarv_1999, address={London}, edition={2nd ed}, title={Combating redundancy: writing texts for exhibitions}, volume={Leicester readers in museum studies}, booktitle={The educational role of the museum}, publisher={Routledge}, author={Ekarv, Margareta}, year={1999}, pages={201–204} }

@inbook{Ellenbogen_2002, address={London}, title={Museums in family life: an ethnographic case study}, booktitle={Learning conversations in museums}, publisher={Lawrence Erlbaum Associates}, author={Ellenbogen, K.}, year={2002}, pages={81–101} }

@inbook{E.M._Mull_Poling _2002, address={London}, title={The authentic object? A child’s-eye view}, booktitle={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={E.M., Evans and Mull, M.S. and Poling , D.A.}, year={2002}, pages={55–77} }

@article{Eratuuli_Sneider_1990, title={The experiences of visitors in a physics discovery room}, volume={74}, number={4}, journal={Science education}, author={Eratuuli, M. and Sneider, C.}, year={1990}, pages={481–493} }

@book{Erickson, Bonnie H._Nosanchuk, T. A._1992, address={Buckingham}, edition={2nd ed}, title={Understanding data}, publisher={Open University Press}, author={Erickson, Bonnie H. and Nosanchuk, T. A.}, year={1992} }

@book{Fairclough, Norman_1992, address={London}, title={Critical language awareness}, volume={Real language series}, publisher={Longman}, author={Fairclough, Norman}, year={1992} }

@book{Fairclough, Norman_2001, address={Harlow, Eng}, edition={2nd ed}, title={Language and power}, volume={Language in social life series}, publisher={Longman}, author={Fairclough, Norman}, year={2001} }

@article{Falk _1998, title={The Effect of Visitors’ Agendas on Museum Learning}, volume={41}, number={2}, journal={Curator}, author={Falk , John }, year={1998}, pages={106–120} }

@article{Falk_1991, title={Analysis of the Behavior of Family Visitors in Natural History Museums}, volume={34}, url={https://contentstore.cla.co.uk//secure/link?id=59551888-4a36-e711-80c9-005056af4099}, number={1}, journal={Curator}, author={Falk, J.}, year={1991}, pages={44–50} }

@article{Falk_1997, title={Testing a museum exhibition design assumption: Effect of explicit labeling of exhibit clusters on visitor concept development}, volume={81}, number={6}, journal={Science Education}, author={Falk, J. }, year={1997}, pages={679–687} }

@inbook{Falk_Dierking_1991, address={Jacksonville, Ala}, title={The Effect of Visitation Frequency on Long-Term Recollection}, booktitle={Visitor studies: theory, research, and practice, volume 3}, publisher={Center for Social Design}, author={Falk, J. and Dierking, L.D.}, year={1991}, pages={94–103} }

@article{Falk_Dierking_1997a, title={School Field Trips: Assessing Their Long-Term Impact}, volume={40}, DOI={10.1111/j.2151-6952.1997.tb01304.x}, number={3}, journal={Curator: The Museum Journal}, author={Falk, John H. and Dierking, Lynn D.}, year={1997}, month={Sep}, pages={211–218} }

@article{Falk_Dierking_1997b, title={School Field Trips: Assessing Their Long-Term Impact}, volume={40}, DOI={10.1111/j.2151-6952.1997.tb01304.x}, number={3}, journal={Curator: The Museum Journal}, author={Falk, John H. and Dierking, Lynn D.}, year={1997}, month={Sep}, pages={211–218} }

@inbook{Falk_Dierking_2000a, address={Oxford}, title={Learning from Museums: An Introduction: Chapter 1}, volume={American Association for State and Local History book series}, booktitle={Learning from museums: visitor experiences and the making of meaning}, publisher={AltaMira Press}, author={Falk, John H. and Dierking, Lynn D.}, year={2000}, pages={1–14} }

@inbook{Falk_Dierking_2000b, address={Oxford}, title={Learning from Museums: An Introduction}, volume={American Association for State and Local History book series}, booktitle={Learning from museums: visitor experiences and the making of meaning}, publisher={AltaMira Press}, author={Falk, John H. and Dierking, Lynn D.}, year={2000}, pages={1–14} }

@book{Falk_Dierking_American Association of Museums_1995a, address={Washington}, title={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Falk, John H. and Dierking, Lynn D. and American Association of Museums}, year={1995} }

@book{Falk_Dierking_American Association of Museums_1995b, address={Washington}, title={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Falk, John H. and Dierking, Lynn D. and American Association of Museums}, year={1995} }

@book{Falk, John H._Dierking, Lynn D._Boyd, W. L._1992a, address={Washington, D.C.}, title={The museum experience}, publisher={Whalesback Books}, author={Falk, John H. and Dierking, Lynn D. and Boyd, W. L.}, year={1992} }

@book{Falk, John H._Dierking, Lynn D._Boyd, W. L._1992b, address={Washington, D.C.}, title={The museum experience}, publisher={Whalesback Books}, author={Falk, John H. and Dierking, Lynn D. and Boyd, W. L.}, year={1992} }

@book{Falk_Dierking_Foutz_2007a, address={Lanham, Md}, title={In principle, in practice: museums as learning institutions}, volume={Learning innovations series}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780759113794}, publisher={Altamira Press}, author={Falk, John H. and Dierking, Lynn D. and Foutz, Susan}, year={2007} }

@book{Falk_Dierking_Foutz_2007b, address={Lanham, Md}, title={In principle, in practice: museums as learning institutions}, volume={Learning innovations series}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780759113794}, publisher={Altamira Press}, author={Falk, John H. and Dierking, Lynn D. and Foutz, Susan}, year={2007} }

@book{Falk_Dierking_Foutz_2007c, address={Lanham, Md}, title={In principle, in practice: museums as learning institutions}, volume={Learning innovations series}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780759113794}, publisher={Altamira Press}, author={Falk, John H. and Dierking, Lynn D. and Foutz, Susan}, year={2007} }

@article{Falk_Martin_Balling_1978, title={The novel field-trip phenomenon: Adjustment to novel settings interferes with task learning}, volume={15}, DOI={10.1002/tea.3660150207}, number={2}, journal={Journal of Research in Science Teaching}, author={Falk, John H. and Martin, W. Wade and Balling, John D.}, year={1978}, month={Mar}, pages={127–134} }

@article{Falk_Moussouri_Coulson_1998a, title={The Effect of Visitors ‘ Agendas on Museum Learning}, volume={41}, DOI={10.1111/j.2151-6952.1998.tb00822.x}, number={2}, journal={Curator: The Museum Journal}, author={Falk, John H and Moussouri, Theano and Coulson, Douglas}, year={1998}, month={Jun}, pages={107–120} }

@article{Falk_Moussouri_Coulson_1998b, title={The Effect of Visitors ‘ Agendas on Museum Learning}, volume={41}, DOI={10.1111/j.2151-6952.1998.tb00822.x}, number={2}, journal={Curator: The Museum Journal}, author={Falk, John, H. and Moussouri, Theano and Coulson, Douglas}, year={1998}, month={Jun}, pages={107–120} }

@inbook{Faure_1980, address={Sevenoaks}, title={Elements for Contemporary Strategies: Innovations and Search for Alternatives}, volume={Contemporary issues in education}, booktitle={Family, work and education: a reader}, publisher={Hodder and Stoughton in association with the Open University Press}, author={Faure, E. and et. al.}, year={1980}, pages={351–379} }

@article{Feher_1990, address={London}, title={Interactive Museum Exhibits as Tools for Learning: Explorations with Light}, volume={12}, number={1}, journal={International Journal of Science Education}, publisher={Taylor & Francis}, author={Feher, E.}, year={1990}, pages={35–49} }

@article{Feher_1993, title={Learning Science with Interactive Exhibits}, volume={36}, url={https://contentstore.cla.co.uk//secure/link?id=58551888-4a36-e711-80c9-005056af4099}, number={4}, journal={Curator}, author={Feher, E.}, year={1993}, pages={246–248} }

@inbook{Feher_Diamond_1990, address={Washington, D.C}, title={Science Centres As Research Laboratories}, booktitle={What research says about learning in science museums}, publisher={Association of Science-Technology Centers}, author={Feher, E. and Diamond, J.}, year={1990}, pages={26–28} }

@article{Feher_Rice_1985, address={New York}, title={Development of scientific concepts through the use of interactive exhibits in a museum}, volume={28}, url={https://contentstore.cla.co.uk//secure/link?id=0b0dc48e-4a36-e711-80c9-005056af4099}, number={1}, journal={Curator}, publisher={American Museum of Natural History}, author={Feher, E. and Rice, K.}, year={1985}, pages={35–46} }

@book{Ferguson, Linda_Ravelli, Louise_MacLulich, Carolyn_Australian Museum_1995, address={Sydney}, title={Meanings and messages: language guidelines for museum exhibitions}, publisher={Australian Museum}, author={Ferguson, Linda and Ravelli, Louise and MacLulich, Carolyn and Australian Museum}, year={1995} }

@book{Fielding, Nigel_Lee, Raymond M._1998, address={London}, title={Computer analysis and qualitative research}, volume={New technologies for social research}, publisher={SAGE}, author={Fielding, Nigel and Lee, Raymond M.}, year={1998} }

@book{Fiske, John_1982, address={London, New York}, title={Introduction to communication studies}, volume={Studies in communication}, publisher={Methuen}, author={Fiske, John}, year={1982} }

@inbook{Freedlander Gibans_Kres Beach_1999, address={[s.l.]}, title={Introduction: Learning about Collaborative Learning - A Children’s Museum Community of Scholars and Practitioners}, booktitle={Bridges to understanding children’s museums}, publisher={Nina F. Gibans}, author={Freedlander Gibans, N. and Kres Beach, B.}, year={1999}, pages={1–12} }

@article{Friedman_1996, title={Why Museums Don’t Evaluate}, volume={XI}, number={2}, journal={Visitor behavior}, author={Friedman, A. J.}, year={1996}, pages={6–8} }

@book{Frost, Joe L._Kissinger, Joan B._1976, address={New York}, title={The young child and the educative process}, publisher={Holt, Rinehart and Winston}, author={Frost, Joe L. and Kissinger, Joan B.}, year={1976} }

@article{Gardner_1988, title={Challenges For Museum: Howard Gardner’s Theory of Multiple Intelligences}, volume={2}, number={4}, journal={Hand to Hand}, author={Gardner, H.}, year={1988} }

@book{Gardner, Howard_1993, address={London}, title={The unschooled mind: how children think and how schools should teach}, publisher={Fontana Press}, author={Gardner, Howard}, year={1993} }

@book{Gardner, Howard_2004, address={New York, NY}, edition={20th anniversary ed}, title={Frames of mind: the theory of multiple intelligences}, publisher={Basic Books}, author={Gardner, Howard}, year={2004} }

@book{Genoways, Hugh H._2006, address={Lanham, Md}, title={Museum philosophy for the twenty-first century}, url={https://ebookcentral.proquest.com/lib/ucl/detail.action?docID=1322129}, publisher={Altamira Press}, author={Genoways, Hugh H.}, year={2006} }

@inbook{Gibans_Beach_1999a, address={[s.l.]}, title={Introduction: Learning about Collaborative Learning : A children’s museum community of scholars and practitioners}, booktitle={Bridges to understanding children’s museums}, publisher={Nina F. Gibans}, author={Gibans, N. F. and Beach, B. K.}, year={1999}, pages={1–12} }

@book{Gibans_Beach_1999b, address={[s.l.]}, title={Bridges to understanding children’s museums}, publisher={Nina F. Gibans}, author={Gibans, Nina Freedlander and Beach, Barbara Kress}, year={1999} }

@article{Gilbert,_Priest_1997, title={Models and discourse: A primary school science class visit to a museum}, volume={81}, number={6}, journal={Science Education}, author={Gilbert, J. and Priest, M.}, year={1997}, pages={749–762} }

@book{Glaser, Jane R._Zenetou, Artemis A._Smithsonian Institution_1996, address={London}, title={Museums: a place to work : planning museum careers}, volume={Heritage}, publisher={Routledge}, author={Glaser, Jane R. and Zenetou, Artemis A. and Smithsonian Institution}, year={1996} }

@inbook{Golding_1997a, address={London}, title={Meaning and Truth in Multicultural Museum Education}, volume={Contemporary issues in museum culture}, url={https://contentstore.cla.co.uk//secure/link?id=65caaa00-6536-e711-80c9-005056af4099}, booktitle={Cultural diversity: developing museum audiences in Britain}, publisher={Leicester University Press}, author={Golding, V.}, year={1997}, pages={203–225} }

@inbook{Golding_1997b, address={London}, title={Meaning and Truth in Multicultural Museum Education}, volume={Contemporary issues in museum culture}, booktitle={Cultural diversity: developing museum audiences in Britain}, publisher={Leicester University Press}, author={Golding, V.}, year={1997}, pages={203–225} }

@book{Golding_2009a, address={Farnham}, title={Learning at the museum frontiers: identity, race and power}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780754689645}, publisher={Ashgate}, author={Golding, Vivien}, year={2009} }

@book{Golding, Vivien_2009, address={Farnham}, title={Learning at the museum frontiers: identity, race and power}, publisher={Ashgate}, author={Golding, Vivien}, year={2009} }

@book{Golding_2009b, address={Farnham}, title={Learning at the museum frontiers: identity, race and power}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780754689645}, publisher={Ashgate}, author={Golding, Vivien}, year={2009} }

@book{Gooding, Caroline_Lawson, Anna_2005, address={Oxford}, title={Disability rights in Europe: from theory to practice}, volume={Essays in European law}, publisher={Hart}, author={Gooding, Caroline and Lawson, Anna}, year={2005} }

@book{Goodlad, Sinclair_McIvor, Stephanie_1998, address={London}, title={Museum volunteers: good practice in the management of volunteers}, volume={The heritage}, publisher={Routledge}, author={Goodlad, Sinclair and McIvor, Stephanie}, year={1998} }

@inbook{Green_1992, address={Boston}, title={The management of volunteers}, booktitle={Manual of curatorship: a guide to museum practice}, publisher={Butterworth-Heinemann}, author={Green, J. P.}, year={1992}, pages={167–171} }

@book{Greenberg_Ferguson_Nairne_1996, address={London}, title={Thinking about exhibitions}, url={http://www.tandfebooks.com/isbn/9780203991534}, publisher={Routledge}, author={Greenberg, Reesa and Ferguson, Bruce W. and Nairne, Sandy}, year={1996} }

@article{Greenfield_Marks_2004a, title={Formal Colunteering as a Protective Factor for Older Adults’ Psychological Well-Being}, volume={59B}, url={http://www.midus.wisc.edu/findings/pdfs/147.pdf}, number={NO5}, author={Greenfield, E. A. and Marks, N. F.}, year={2004}, pages={258–264} }

@article{Greenfield_Marks_2004b, title={Formal Colunteering as a Protective Factor for Older Adults’ Psychological Well-Being}, volume={59B}, url={http://www.midus.wisc.edu/findings/pdfs/147.pdf}, number={NO5}, author={Greenfield, E. A. and Marks, N. F.}, year={2004}, pages={258–264} }

@article{Griffin_Symington_1998, title={Moving from task-oriented to learning-oriented strategies on school excursions to museums}, volume={81}, number={6}, journal={Science education}, author={Griffin, J. and Symington, D.}, year={1998}, pages={763–779} }

@article{Griffin_1994a, title={Learning to learn in informal science settings}, volume={24}, DOI={10.1007/BF02356336}, number={1}, journal={Research in Science Education}, author={Griffin, Janette}, year={1994}, month={Dec}, pages={121–128} }

@article{Griffin_1994b, title={Learning to learn in informal science settings}, volume={24}, DOI={10.1007/BF02356336}, number={1}, journal={Research in Science Education}, author={Griffin, Janette}, year={1994}, month={Dec}, pages={121–128} }

@article{Griggs_1983, title={Orientating visitors within a thematic display}, volume={2}, DOI={10.1016/0260-4779(83)90037-7}, number={2}, journal={Museum Management and Curatorship}, author={Griggs, S.}, year={1983}, month={Jun}, pages={119–134} }

@misc{2002, title={Museums and social inclusion : the GLLAM report }, publisher={GLLAM}, author={Group for Large Local Authority Museums}, year={2002} }

@book{Gurian_2006a, address={London}, title={Civilizing the museum: the collected writings of Elaine Heumann Gurian}, publisher={Routledge}, author={Gurian, Elaine Heumann}, year={2006} }

@book{Gurian, Elaine Heumann_2006, address={London}, title={Civilizing the museum: the collected writings of Elaine Heumann Gurian}, publisher={Routledge}, author={Gurian, Elaine Heumann}, year={2006} }

@book{Gurian_2006b, address={London}, title={Civilizing the museum: the collected writings of Elaine Heumann Gurian}, publisher={Routledge}, author={Gurian, Elaine Heumann}, year={2006} }

@article{Haas_1996a, title={Project Explore: How Children are Really Learning in Children’s Museums}, volume={9}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-23-8-VSA-a0a0y3-a_5730.pdf}, journal={Visitor Studies}, author={Haas, N. T.}, year={1996} }

@article{Haas_1996b, title={Project Explore: How Children are Really Learning in Children’s Museums}, volume={9}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-23-8-VSA-a0a0y3-a_5730.pdf}, journal={Visitor Studies}, author={Haas, N. T.}, year={1996} }

@inbook{Harrison_2012, address={Lanham, Md}, edition={3rd ed}, title={Project management}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780759121478}, booktitle={Manual of museum planning: sustainable space, facilities, and operations}, publisher={AltaMira Press}, author={Harrison, R.}, year={2012}, pages={247–254} }

@article{Hayward_1992, address={Milwaukee, Wis}, title={An Evaluator’s Point of View}, volume={2}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-314-8-VSA-a0b1j1-a_5730.pdf}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Hayward, J.}, year={1992}, pages={287–292} }

@book{Heath, Robert L._Bryant, Jennings_2008, address={New York}, edition={2nd ed}, title={Human communication theory and research: concepts, contexts, and challenges}, volume={LEA’s communication series}, publisher={Routledge}, author={Heath, Robert L. and Bryant, Jennings}, year={2008} }

@inbook{Hein_1991a, title={Constructivist Learning Theory’}, url={http://www.exploratorium.edu/ifi/resources/research/constructivistlearning.html}, booktitle={The Museum and the Needs of People: ICOMCECA Annual Conference, Jerusalem}, author={Hein, G.}, year={1991}, pages={90–91} }

@inbook{Hein_1991b, title={Constructivist Learning Theory’}, url={http://www.exploratorium.edu/ifi/resources/research/constructivistlearning.html}, booktitle={The Museum and the Needs of People: ICOMCECA Annual Conference, Jerusalem}, author={Hein, G.}, year={1991}, pages={90–91} }

@article{Hein_1995a, title={The constructivist museum}, volume={16}, url={http://www.billabbie.com/fieldtrips/1b_Hein1995_ConstructivistMuseum.pdf}, journal={Journal of Education in Museums}, author={Hein, G.}, year={1995} }

@misc{Hein_1995b, title={The constructivist museum}, volume={16}, url={http://www.gem.org.uk/pubs/news/hein1995.html}, journal={JEM: journal of education in museums}, publisher={GEM}, author={Hein, G.}, year={1995}, pages={21–23} }

@article{Hein_1995c, title={The constructivist museum}, volume={16}, url={http://www.billabbie.com/fieldtrips/1b_Hein1995_ConstructivistMuseum.pdf}, journal={Journal of Education in Museums}, author={Hein, G.}, year={1995} }

@article{Hein_1997, title={A Reply to Miles’ Commentary on Constructivism}, volume={XII}, number={3}, journal={Visitor behavior}, author={Hein, G.}, year={1997}, pages={14–15} }

@book{Hein, George E._1998, address={New York}, title={Learning in the museum}, volume={Museum meanings}, publisher={Routledge}, author={Hein, George E.}, year={1998} }

@book{Hein_1998a, address={New York}, title={Learning in the museum}, volume={Museum meanings}, publisher={Routledge}, author={Hein, George E.}, year={1998} }

@book{Hein_1998b, address={New York}, title={Learning in the museum}, volume={Museum meanings}, publisher={Routledge}, author={Hein, George E.}, year={1998} }

@book{Hein, George E._2001, address={[S.l.]}, title={Learning in the museum}, publisher={Taylor & Francis}, author={Hein, George E.}, year={2001} }

@inbook{Hiemstra_1981, address={Washington, D.C.}, title={The Implications of Lifelong Learning}, booktitle={Museums, adults, and the humanities: a guide for educational programming}, publisher={American Association of Museums}, author={Hiemstra, R.}, year={1981}, pages={131–146} }

@article{Hike_1989, title={The Family as a Learning System: An Observational Study of Families in Museums}, volume={13}, DOI={10.1300/J002v13n03_07}, number={3–4}, journal={Marriage & Family Review}, author={Hike, D.D.}, year={1989}, month={Oct}, pages={101–129} }

@inbook{Hilke_1988, address={Jacksonville, Ala}, title={Strategies for Family Learning in Museums}, booktitle={Visitor studies 1988: theory, research and practice}, publisher={Center for Social Design}, author={Hilke, D.D.}, year={1988}, pages={120–134} }

@book{Hill_2009, title={Recruiting and retaining volunteers - a practical introduction}, publisher={AIM Focus Paper}, author={Hill, J. }, year={2009} }

@book{Hirzy, Ellen Cochran_American Association of Museums_1992, address={Washington, D.C}, title={Excellence and equity: education and the public dimension of museums}, publisher={American association of museums}, author={Hirzy, Ellen Cochran and American Association of Museums}, year={1992} }

@book{Hirzy_American Association of Museums_1992, address={Washington, D.C}, title={Excellence and equity: education and the public dimension of museums}, url={http://ww2.aam-us.org/docs/default-source/resource-library/excellence-and-equity.pdf}, publisher={American association of museums}, author={Hirzy, Ellen Cochran and American Association of Museums}, year={1992} }

@misc{Hodder_1994, address={London}, title={Chapter : The contextual analysis of symbolic meaning}, volume={Leicester readers in museum studies}, journal={Interpreting objects and collections}, publisher={Routledge}, author={Hodder, I.}, year={1994}, pages={1–10} }

@book{Hodder, Ian_1987, address={Cambridge}, title={The Archaeology of contextual meanings}, volume={New directions in archaeology}, publisher={Cambridge University Press}, author={Hodder, Ian}, year={1987} }

@misc{Hodge_D’Souza_1979, title={The museum as communicator : a semiotic analysis of the Western Australian Museum aboriginal gallery, Perth}, volume={31}, url={http://unesdoc.unesco.org/images/0012/001273/127321eo.pdf#43225}, number={4}, journal={Museum}, author={Hodge, R. and D’Souza, W.}, year={1979}, pages={251–267} }

@article{Hog Hansen_Moussouri_2004, title={Fuzzy boundaries: communites of practice and exhibition teams in European natural history museums}, volume={2}, number={3}, journal={Museum and society}, author={Hog Hansen, A. and Moussouri, T.}, year={2004}, pages={35–68} }

@article{Holmes_2003, title={Volunteers in the heritage sector: a neglected audience?}, volume={9}, number={4}, journal={International journal of heritage studies IJHS}, author={Holmes, K.}, year={2003}, pages={341–55} }

@article{Hood_1983, title={Staying away: why people choose not to visit museums}, volume={61}, url={https://contentstore.cla.co.uk//secure/link?id=e65cf0a7-4a36-e711-80c9-005056af4099}, number={4}, journal={Museum news}, author={Hood, M.}, year={1983}, pages={50–57} }

@article{Hood_1986, address={Washington, DC}, title={Getting started in audience research}, volume={64}, url={https://contentstore.cla.co.uk//secure/link?id=bac28f61-4a36-e711-80c9-005056af4099}, number={3}, journal={Museum news}, publisher={American Association of Museums}, author={Hood, M.}, year={1986}, pages={25–31} }

@inbook{Hood_1989a, address={London}, title={Leisure Criteria of Family Participation and Non-participation in Museums}, url={https://contentstore.cla.co.uk//secure/link?id=153d5408-7436-e711-80c9-005056af4099}, booktitle={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Hood, M.}, year={1989}, pages={151–169} }

@inbook{Hood_1989b, address={New York}, title={Leisure Criteria of Family Participation and Non-participation in Museums}, url={https://contentstore.cla.co.uk//secure/link?id=153d5408-7436-e711-80c9-005056af4099}, booktitle={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Hood, M.}, year={1989}, pages={151–169} }

@inbook{Hood_1989c, address={London}, title={Leisure Criteria of Family Participation and Non-participation in Museums}, url={https://contentstore.cla.co.uk//secure/link?id=153d5408-7436-e711-80c9-005056af4099}, booktitle={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Hood, M.}, year={1989}, pages={151–169} }

@inbook{Hood_1999, address={Washington, D.C.}, title={Visitor Surveys: Who Visits and Who Doesn’t? Getting Started in Audience Research}, volume={Professional practice series}, booktitle={Introduction to museum evaluation}, publisher={American Association of Museums}, author={Hood, M.}, year={1999}, pages={11–17} }

@article{Hood, address={Washington, DC}, title={Staying away: why people choose not to visit museums}, volume={61}, url={https://contentstore.cla.co.uk/secure/link?id=e65cf0a7-4a36-e711-80c9-005056af4099}, number={4}, journal={Museum news}, publisher={American Association of Museums}, author={Hood, M.}, pages={50–57} }

@inbook{Hooper-Greenhill_1999a, address={London}, edition={2nd ed}, title={Chapter 3: Education, Communication and interpretation: towards a critical pedagogy in museums}, volume={Leicester readers in museum studies}, booktitle={The educational role of the museum}, publisher={Routledge}, author={Hooper-Greenhill, E.}, year={1999}, pages={3–27} }

@misc{Hooper-Greenhill_2002a, title={Developing a scheme for finding evidence of the outcomes and impact of learning in museums, archives and libraries: the conceptual framework}, url={https://lra.le.ac.uk/bitstream/2381/66/1/LIRP%20analysis%20paper%201.pdf}, author={Hooper-Greenhill, E.}, year={2002} }

@misc{Hooper-Greenhill_2002b, title={Developing a scheme for finding evidence of the outcomes and impact of learning in museums, archives and libraries: the conceptual framework}, url={https://lra.le.ac.uk/bitstream/2381/66/1/LIRP%20analysis%20paper%201.pdf}, author={Hooper-Greenhill, E.}, year={2002} }

@misc{Hooper-Greenhill_Moussouri_2002, title={Researching learning in museums and galleries 1990-1999: a bibliographic review}, journal={Researching learning in museums and galleries 1990-1999: a bibliographic review}, publisher={Research Centre for Museums and Galleries, University of Leicester}, author={Hooper-Greenhill, E. and Moussouri, T}, year={2002} }

@article{Hooper-Greenhill_Chadwick_1985, address={London}, title={Volunteers in museums and galleries: a discussion of some of the issues}, volume={84}, number={4}, journal={The museums journal}, publisher={Museums Association [etc.]}, author={Hooper-Greenhill, E. and Chadwick, A}, year={1985} }

@misc{Hooper-Greenhill_Moussouri, address={UK}, title={Researching learning in museums and galleries 1990-1999: a bibliographic review}, url={http://www2.le.ac.uk/departments/museumstudies/rcmg/projects/researching-learning/researchinglearning.pdf}, publisher={Research Centre for Museums and Galleries, University of Leicester}, author={Hooper-Greenhill, E. and Moussouri, T.} }

@misc{Hooper-Greenhill_Moussouri, address={UK}, title={Researching learning in museums and galleries 1990-1999: a bibliographic review}, url={http://www2.le.ac.uk/departments/museumstudies/rcmg/projects/researching-learning/researchinglearning.pdf}, publisher={Research Centre for Museums and Galleries, University of Leicester}, author={Hooper-Greenhill, E. and Moussouri, T.} }

@misc{Hooper-Greenhill_Moussouri_Dodd_Jones_Pickford_Herman_Morrison_Vincent_Toon, title={Measuring the outcomes and impact of learning in museums, libraries and archives}, url={https://www2.le.ac.uk/departments/museumstudies/rcmg/projects/lirp-1-2/LIRP%20end%20of%20project%20paper.pdf/view}, publisher={Resource: The Council for Museums, Libraries and Archives}, author={Hooper-Greenhill, E. and Moussouri, T. and Dodd, J. and Jones, C. and Pickford, C. and Herman, C. and Morrison, M. and Vincent, J. and Toon, R.} }

@misc{Hooper-Greenhill_Moussouri_Dodd_Jones_Pickford_Herman_Morrison_Vincent_Toon, title={Measuring the outcomes and impact of learning in museums, libraries and archives}, url={https://www2.le.ac.uk/departments/museumstudies/rcmg/projects/lirp-1-2/LIRP%20end%20of%20project%20paper.pdf/view}, publisher={Resource: The Council for Museums, Libraries and Archives}, author={Hooper-Greenhill, E. and Moussouri, T. and Dodd, J. and Jones, C. and Pickford, C. and Herman, C. and Morrison, M. and Vincent, J. and Toon, R.} }

@misc{Hooper-Greenhill_Sandell_Moussouri_O’Riain_2000a, address={UK}, title={Museums and social inclusion – The GLLAM report}, url={http://www2.le.ac.uk/departments/museumstudies/rcmg/projects/museums-and-social-inclusion-the-gllam-report/GLLAM%20Interior.pdf}, publisher={Group for Large Local Authority Museums & Research Centre for Museums and Galleries, University of Leicester}, author={Hooper-Greenhill, E. and Sandell, R. and Moussouri, T. and O’Riain, H.}, year={2000} }

@misc{Hooper-Greenhill_Sandell_Moussouri_O’Riain_2000b, address={UK}, title={Museums and social inclusion – The GLLAM report}, url={http://www2.le.ac.uk/departments/museumstudies/rcmg/projects/museums-and-social-inclusion-the-gllam-report/GLLAM%20Interior.pdf}, publisher={Group for Large Local Authority Museums & Research Centre for Museums and Galleries, University of Leicester}, author={Hooper-Greenhill, E. and Sandell, R. and Moussouri, T. and O’Riain, H.}, year={2000} }

@book{Hooper-Greenhill, Eilean_1991a, address={Leicester}, title={Museum and gallery education}, volume={Leicester museum studies series}, publisher={Leicester University Press}, author={Hooper-Greenhill, Eilean}, year={1991} }

@book{Hooper-Greenhill, Eilean_1991b, address={Leicester}, title={Museum and gallery education}, volume={Leicester museum studies series}, publisher={Leicester University Press}, author={Hooper-Greenhill, Eilean}, year={1991} }

@book{Hooper-Greenhill_1994a, address={London}, title={Museums and their visitors}, volume={The heritage: care-preservation-management}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203415160}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1994} }

@book{Hooper-Greenhill, Eilean_1994a, address={London}, title={Museums and their visitors}, volume={The heritage: care-preservation-management}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1994} }

@book{Hooper-Greenhill, Eilean_1994b, address={London}, title={Museums and their visitors}, volume={The heritage: care-preservation-management}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1994} }

@book{Hooper-Greenhill_1994b, address={London}, title={Museums and their visitors}, volume={The heritage: care-preservation-management}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203415160}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1994} }

@book{Hooper-Greenhill_1995, address={London}, title={Museum, media, message}, volume={Museum meanings}, url={https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://shib-idp.ucl.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203456514}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1995} }

@article{Hooper-Greenhill_1997a, title={Museum Learners as Active Post-modernists: Contextualising Constructivism}, volume={18}, url={https://contentstore.cla.co.uk//secure/link?id=5ec97ae9-4a36-e711-80c9-005056af4099}, journal={JEM: journal of education in museums}, author={Hooper-Greenhill, Eilean}, year={1997}, pages={1–4} }

@book{Hooper-Greenhill_1997b, address={London}, title={Cultural diversity: developing museum audiences in Britain}, volume={Contemporary issues in museum culture}, publisher={Leicester University Press}, author={Hooper-Greenhill, Eilean}, year={1997} }

@book{Hooper-Greenhill, Eilean_1999a, address={London}, edition={2nd ed}, title={The educational role of the museum}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }

@book{Hooper-Greenhill, Eilean_1999b, address={London}, edition={2nd ed}, title={The educational role of the museum}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }

@book{Hooper-Greenhill_1999b, address={London}, edition={2nd ed}, title={The educational role of the museum}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }

@book{Hooper-Greenhill, Eilean_1999c, address={London}, edition={2nd ed}, title={The educational role of the museum}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }

@book{Hooper-Greenhill, Eilean_1999d, address={London}, edition={2nd ed}, title={The educational role of the museum}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }

@book{Hooper-Greenhill_2000a, address={London}, title={Museums and the interpretation of visual culture}, volume={Museum meanings}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={2000} }

@book{Hooper-Greenhill, Eilean_2000, address={London}, title={Museums and the interpretation of visual culture}, volume={Museum meanings}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={2000} }

@book{Hooper-Greenhill_2000b, address={London}, title={Museums and the interpretation of visual culture}, volume={Museum meanings}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={2000} }

@article{Hooper-Greenhill_2000c, title={Changing Values in the Art Museum: rethinking communication and learning}, volume={6}, DOI={10.1080/135272500363715}, number={1}, journal={International Journal of Heritage Studies}, author={Hooper-Greenhill, Eilean}, year={2000}, month={Jan}, pages={9–31} }

@article{Hooper-Greenhill_2000d, title={Changing Values in the Art Museum: rethinking communication and learning}, volume={6}, DOI={10.1080/135272500363715}, number={1}, journal={International Journal of Heritage Studies}, author={Hooper-Greenhill, Eilean}, year={2000}, month={Jan}, pages={9–31} }

@inbook{Hooper-Greenhill_2006, address={Lanham, Md}, title={The power of museum pedagogy}, booktitle={Museum philosophy for the twenty-first century}, publisher={Altamira Press}, author={Hooper-Greenhill, Eilean}, year={2006}, pages={235–245} }

@inbook{Hooper-Greenhill_1999c, address={London}, edition={2nd ed}, title={Museum Learners as Active Postmodernists: Contextualizing Constructivism}, volume={Leicester readers in museum studies}, booktitle={The educational role of the museum}, publisher={Routledge}, author={Hooper-Greenhill, Eilean }, year={1999}, pages={67–72} }

@misc{Hooper-Greenhill, Eilean_Research Centre for Museums and Galleries_2001a, address={Leicester}, title={Making meaning in art museums: 1: Visitors’ interpretive strategies at Wolverhampton Art Gallery}, publisher={Research Centre for Museums and Galleries}, author={Hooper-Greenhill, Eilean and Research Centre for Museums and Galleries}, year={2001} }

@misc{Hooper-Greenhill, Eilean_Research Centre for Museums and Galleries_2001b, address={Leicester}, title={Making meaning in art museums: 2: Visitors’ interpretive strategies at Nottingham Castle Museum and Art Gallery}, publisher={Research Centre for Museums and Galleries}, author={Hooper-Greenhill, Eilean and Research Centre for Museums and Galleries}, year={2001} }

@book{Hooper-Greenhill, Eilean_University of Leicester_1991a, address={Leicester}, title={Writing a museum education policy}, publisher={Dept. of Museum Studies, University of Leicester}, author={Hooper-Greenhill, Eilean and University of Leicester}, year={1991} }

@book{Hooper-Greenhill, Eilean_University of Leicester_1991b, address={Leicester}, title={Writing a museum education policy}, publisher={Dept. of Museum Studies, University of Leicester}, author={Hooper-Greenhill, Eilean and University of Leicester}, year={1991} }

@book{Howard Gardner_Howard Gardner_1973, address={New York}, title={The arts and human development}, publisher={Wiley}, author={Howard Gardner and Howard Gardner}, year={1973} }

@book{Hughes, Catherine_1998, address={Portsmouth, NH}, title={Museum theatre: communicating with visitors through drama}, publisher={Heinemann}, author={Hughes, Catherine}, year={1998} }

@book{Hutin _2008, title={Young people help out Volunteering and giving among young people}, publisher={Institute for volunteering research}, author={Hutin , M. }, year={2008} }

@article{Inez S. Wolins, title={The Family Museum Experience: Implications from Research}, volume={14}, url={http://www.jstor.org/stable/i40021016}, number={2}, journal={The Journal of Museum Education}, publisher={Maney Publishing}, author={Inez S. Wolins} }

@misc{1972, title={Learning to be : the world of education today and tomorrow}, publisher={UNESCO}, author={International Commission on the Development of Education}, year={1972} }

@book{Jankowski, Nick_Jensen, Klaus_1991, address={London}, title={A Handbook of qualitative methodologies for mass communication research}, publisher={Routledge}, author={Jankowski, Nick and Jensen, Klaus}, year={1991} }

@book{Jesus Martin-Barbero, title={Communication, Culture and Hegemony}, publisher={Sage Publications Ltd}, author={Jesus Martin-Barbero} }

@misc{de Jong_1999, title={You are lucky, the farmer has just returned : the role of open-air museums in interpreting the life of individuals as opposed to the history of architecture}, volume={16}, url={http://archives.icom.museum/ss-icr/page15.html}, journal={Cahiers d’étude : Study Series  6:  (ICR) / ICOM’s International Committee for Regional Museums (ICR)}, publisher={CIDOC}, author={de Jong, Adriaan}, year={1999}, pages={15–18} }

@article{Kamien_1992, address={Milwaukee, Wis}, title={An Exhibit Developer’s Viewpoint}, volume={2}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Kamien, J.}, year={1992}, pages={293–298} }

@article{Kavanagh_1990a, title={What Role Do Oral Testimony and Reminiscence Work Have in Making History?}, volume={April}, url={http://ucl-primo.hosted.exlibrisgroup.com/primo_library/libweb/action/display.do?tabs=detailsTab&ct=display&fn=search&doc=dedupmrg113082334&indx=2&recIds=dedupmrg113082334&recIdxs=1&elementId=1&renderMode=poppedOut&displayMode=full&frbrVersion=&dscnt=0&frbg=&scp.scps=scope%3A%28UCL_LMS_DS%29&tab=local&dstmp=1414521362064&srt=rank&mode=Basic&&dum=true&tb=t&vl(freeText0)=museums%20journal&vid=UCL_VU1}, journal={Museums journal}, author={Kavanagh, G.}, year={1990} }

@article{Kavanagh_1990b, title={What Role Do Oral Testimony and Reminiscence Work Have in Making History?}, volume={April}, url={http://ucl-primo.hosted.exlibrisgroup.com/primo_library/libweb/action/display.do?tabs=detailsTab&ct=display&fn=search&doc=dedupmrg113082334&indx=2&recIds=dedupmrg113082334&recIdxs=1&elementId=1&renderMode=poppedOut&displayMode=full&frbrVersion=&dscnt=0&frbg=&scp.scps=scope%3A%28UCL_LMS_DS%29&tab=local&dstmp=1414521362064&srt=rank&mode=Basic&&dum=true&tb=t&vl(freeText0)=museums%20journal&vid=UCL_VU1}, journal={Museums journal}, author={Kavanagh, G.}, year={1990} }

@article{Kavanagh_1999, address={London}, title={Precious: What role do oral testimony and reminiscence work have in making history?}, volume={99}, url={http://ls-tlss.ucl.ac.uk/course-materials/ARCLG034_51105}, number={4}, journal={Museums journal}, publisher={Museums Association [etc.]}, author={Kavanagh, G.}, year={1999} }

@book{Kavanagh, Gaynor_1991, address={Leicester}, title={Museum languages: objects and texts}, publisher={Leicester University Press}, author={Kavanagh, Gaynor}, year={1991} }

@book{Keith, Crispin_1991, address={[London]}, title={A teacher’s guide to using listed buildings}, volume={Education on site}, publisher={English Heritage}, author={Keith, Crispin}, year={1991} }

@book{Kentley, Eric_Negus, Dick_National Maritime Museum (Great Britain)_1989, address={Greenwich}, title={Writing on the wall: a guide for presenting exhibition text}, publisher={National Maritime Museum}, author={Kentley, Eric and Negus, Dick and National Maritime Museum (Great Britain)}, year={1989} }

@article{King_1998, title={Portrait in Focus: labelling for fine art | Museums Association}, volume={11}, journal={Museum Practice}, author={King, R. }, year={1998}, pages={42–43} }

@article{Knez_Wright_1970a, address={[New York}, title={The museum as a communication system: an assessment of Cameron’s viewpoint}, volume={13}, url={https://contentstore.cla.co.uk//secure/link?id=56551888-4a36-e711-80c9-005056af4099}, number={3}, journal={Curator}, publisher={American Museum of Natural History]}, author={Knez, E.I. and Wright, G.}, year={1970}, pages={204–212} }

@article{Knez_Wright_1970b, address={[New York}, title={The museum as a communication system: an assessment of Cameron’s viewpoint}, volume={13}, url={https://contentstore.cla.co.uk//secure/link?id=56551888-4a36-e711-80c9-005056af4099}, number={3}, journal={Curator}, publisher={American Museum of Natural History]}, author={Knez, E.I. and Wright, G.}, year={1970}, pages={204–212} }

@inbook{Knowles_1981, address={Washington, D.C.}, title={The Future of Lifelong Learning}, booktitle={Museums, adults, and the humanities: a guide for educational programming}, publisher={American Association of Museums}, author={Knowles, M.S.}, year={1981}, pages={131–143} }

@inbook{Koke_1996, address={Toronto}, title={What do we Know about Family Outings? - An Application of Qualitative Research to Program Planning}, booktitle={Museums educate: Third Museum Education Colloquium proceedings}, publisher={Ontario Museum Association}, author={Koke, J.}, year={1996}, pages={10–14} }

@inbook{Koran_Ellis_1991, address={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, title={Research In Informal Settings: Some Reflections on Designs and Methodology}, volume={1}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-2FE-8-VSA-a0b1g9-a_5730.pdf}, number={2}, booktitle={ILVS review: a journal of visitor behavior}, author={Koran, J.J. and Ellis, J.}, year={1991}, pages={67–86} }

@inbook{Korn_1989, address={Reston, Va}, title={Introduction to evaluation : theory and methodology}, booktitle={Museum education: history, theory, and practice}, publisher={National Art Education Association}, author={Korn, R.}, year={1989}, pages={219–238} }

@article{Korpan_1997a, title={What did you learn outside of school today? Using structured interviews to document home and community activities related to science and technology}, volume={81}, number={6}, journal={Science Education}, author={Korpan, C. and et al. }, year={1997}, pages={651–662} }

@article{Korpan_1997b, title={What did you learn outside of school today? Using structured interviews to document home and community activities related to science and technology}, volume={81}, number={6}, journal={Science Education}, author={Korpan, C. and et al. }, year={1997}, pages={651–662} }

@inbook{van Kraayenoord_Paris_2002, address={London}, title={Reading objects}, booktitle={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={van Kraayenoord, C. E. and Paris, Scott G.}, year={2002}, pages={215–234} }

@inbook{Lawrence_1991, address={Leicester}, title={Rats, Street Gangs and Culture: Evaluation in Museums}, booktitle={Museum languages: objects and texts}, publisher={Leicester University Press}, author={Lawrence, G.}, year={1991}, pages={9–32} }

@book{Lawrie, Alan_2002a, address={London}, edition={2nd ed}, title={The complete guide to creating and managing new projects: for voluntary organisations}, publisher={Directory of Social Change}, author={Lawrie, Alan}, year={2002} }

@book{Lawrie, Alan_2002b, address={London}, edition={2nd ed}, title={The complete guide to creating and managing new projects: for voluntary organisations}, publisher={Directory of Social Change}, author={Lawrie, Alan}, year={2002} }

@book{Lawson_Gooding_2005a, address={Oxford}, title={Disability rights in Europe: from theory to practice}, volume={Essays in European law}, publisher={Hart}, author={Lawson, Anna and Gooding, Caroline}, year={2005} }

@book{Lawson_Gooding_2005b, address={Oxford}, title={Disability rights in Europe: from theory to practice}, volume={Essays in European law}, publisher={Hart}, author={Lawson, Anna and Gooding, Caroline}, year={2005} }

@book{Leinhardt, Gaea_Knutson, Karen_2004, address={Walnut Creek}, title={Listening in on museum conversations}, publisher={Altamira Press}, author={Leinhardt, Gaea and Knutson, Karen}, year={2004} }

@inbook{Lindauer, title={Critical museum pedagogy and exhibition development}, url={http://ucl-primo.hosted.exlibrisgroup.com/primo_library/libweb/action/display.do?tabs=detailsTab&ct=display&fn=search&doc=dedupmrg114371154&indx=1&recIds=dedupmrg114371154&recIdxs=0&elementId=0&renderMode=poppedOut&displayMode=full&frbrVersion=&dscnt=0&frbg=&scp.scps=scope%3A%28UCL_LMS_DS%29&tab=local&dstmp=1414083470290&srt=rank&mode=Basic&&dum=true&tb=t&vl(freeText0)=in%20Museum%20Revolutions%3A%20How%20Museums%20Change%20and%20are%20Changed&vid=UCL_VU1}, booktitle={Museum revolutions : how museums change and are changed / edited by Simon J. Knell, Suzanne MacLeod and Sheila Watson.}, author={Lindauer, M.}, pages={303–314} }

@article{Linton_Young_1988a, address={Milwaukee, Wis}, title={A Survey of Visitors at an Art Gallery, Cultural History Museum, Science Centre, and Zoo}, volume={2}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Linton, J. and Young, G.}, year={1988} }

@article{Linton_Young_1988b, address={Milwaukee, Wis}, title={A Survey of Visitors at an Art Gallery, Cultural History Museum, Science Centre, and Zoo}, volume={2}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Linton, J. and Young, G.}, year={1988} }

@article{Linton_Young_1992, address={Milwaukee, Wis}, title={A survey of visitors at an art gallery, cultural history museum, science centre, and zoo}, volume={2}, url={http://}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={International Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Linton, J. and Young, G.}, year={1992}, pages={239–259} }

@book{Lock, Dennis_2001, address={Aldershot}, edition={2nd ed}, title={The essentials of project management}, publisher={Gower}, author={Lock, Dennis}, year={2001} }

@article{Longhenry , title={Labels for contemporary art, Indianapolis Museum of Art | Museums Association}, author={Longhenry , S.} }

@book{Lord, Barry_Lord, Gail Dexter_Tate Gallery_1997, address={London}, title={The manual of museum management}, publisher={HMSO}, author={Lord, Barry and Lord, Gail Dexter and Tate Gallery}, year={1997} }

@book{Lord, Gail Dexter_Lord, Barry_1999, address={London}, edition={2nd ed}, title={The manual of museum planning}, volume={Professional museum and heritage series}, publisher={The Stationery Office}, author={Lord, Gail Dexter and Lord, Barry}, year={1999} }

@article{Lozowski _Jochums Slez_1994, title={The relationship between visitor characteristics and learning-associated behaviors in a science museum discovery space}, volume={78}, number={2}, journal={Science Education}, author={Lozowski , Boisvert D. and Jochums Slez, B.}, year={1994}, pages={137–148} }

@book{Lucy Phillips, title={Social Impact of Arts Programmes (The Social Impact of the Arts: Working Paper)}, publisher={Comedia}, author={Lucy Phillips} }

@book{Lucy Phillips, title={Social Impact of Arts Programmes (The Social Impact of the Arts: Working Paper)}, publisher={Comedia}, author={Lucy Phillips} }

@book{Luke_1992a, address={Durham, NC}, title={Shows of force: power, politics, and ideology in art exhibitions}, publisher={Duke University Press}, author={Luke, Timothy W.}, year={1992} }

@book{Luke_1992b, address={Durham, NC}, title={Shows of force: power, politics, and ideology in art exhibitions}, publisher={Duke University Press}, author={Luke, Timothy W.}, year={1992} }

@book{Lumley_1988, address={London}, title={The museum time-machine: putting cultures on display}, publisher={Routledge}, author={Lumley, Robert}, year={1988} }

@article{Lynn D. Dierking_1989a, title={The Family Museum Experience: Implications from Research}, volume={14}, url={http://www.jstor.org/stable/40478807?&Search=yes&searchText=family&searchText=experience&searchText=museum&list=hide&searchUri=/action/doBasicSearch?filter=jid%3A10.2307%2Fj50000554&Query=family museum experience&Search.x=0&Search.y=0&wc=on&prevSearch=&item=10&ttl=272&returnArticleService=showFullText&}, number={2}, journal={The Journal of Museum Education}, publisher={Maney Publishing}, author={Lynn D. Dierking}, year={1989}, pages={9–11} }

@article{Lynn D. Dierking_1989b, title={The Family Museum Experience: Implications from Research}, volume={14}, url={http://www.jstor.org/stable/40478807?&Search=yes&searchText=family&searchText=experience&searchText=museum&list=hide&searchUri=/action/doBasicSearch?filter=jid%3A10.2307%2Fj50000554&Query=family%20museum%20experience&Search.x=0&Search.y=0&wc=on&prevSearch=&item=10&ttl=272&returnArticleService=showFullText&}, number={2}, journal={The Journal of Museum Education}, publisher={Maney Publishing}, author={Lynn D. Dierking}, year={1989}, pages={9–11} }

@article{Macdonald_1992, title={Cultural imagining among museum visitors: A case study}, volume={11}, DOI={10.1016/0964-7775(92)90079-K}, number={4}, journal={Museum Management and Curatorship}, author={Macdonald, S}, year={1992}, month={Dec}, pages={401–409} }

@article{Macdonald_1995, address={London}, title={Consuming Science: Public Knowledge and the Dispersed Politics or Reception Among Museum Visitors}, volume={17}, journal={Media, culture, and society}, publisher={Sage Publications}, author={Macdonald, S.}, year={1995} }

@article{Macdonald_Silverstone_1992a, title={Science on Display: The Representation of Scientific Controversy in Museum Exhibitions}, volume={1}, DOI={10.1088/0963-6625/1/1/010}, number={1}, journal={Public Understanding of Science}, author={Macdonald, S and Silverstone, R}, year={1992}, month={Jan}, pages={69–88} }

@article{Macdonald_Silverstone_1992b, title={Science on display: the representation of scientific controversy in museum exhibitions}, volume={1}, DOI={10.1088/0963-6625/1/1/010}, number={1}, journal={Public Understanding of Science}, author={Macdonald, S. and Silverstone, R.}, year={1992}, month={Jan}, pages={69–88} }

@article{Macdonald_Silverstone_1992c, title={Science on display: the representation of scientific controversy in museum exhibitions}, volume={1}, DOI={10.1088/0963-6625/1/1/010}, number={1}, journal={Public Understanding of Science}, author={Macdonald, S. and Silverstone, R.}, year={1992}, month={Jan}, pages={69–88} }

@article{Macdonald_Silverstone_1992d, title={Science on Display: The Representation of Scientific Controversy in Museum Exhibitions}, volume={1}, DOI={10.1088/0963-6625/1/1/010}, number={1}, journal={Public Understanding of Science}, author={Macdonald, S and Silverstone, R}, year={1992}, month={Jan}, pages={69–88} }

@book{MacDonald, Sally_Prytherch, David_Chatterjee, Helen_Noble, Guy_2008, address={Oxford}, title={Touch in museums: policy and practice in object handling}, publisher={Berg}, author={MacDonald, Sally and Prytherch, David and Chatterjee, Helen and Noble, Guy}, year={2008} }

@book{Macdonald_1997a, address={London}, title={The politics of display: museums, science, culture}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780203838600}, publisher={Routledge}, author={Macdonald, Sharon}, year={1997} }

@book{Macdonald_1997b, address={London}, title={The politics of display: museums, science, culture}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9780203838600}, publisher={Routledge}, author={Macdonald, Sharon}, year={1997} }

@book{Macdonald, Sharon_2006, address={Malden, Mass}, title={A companion to museum studies}, volume={Blackwell companions in cultural studies}, url={https://ebookcentral.proquest.com/lib/ucl/detail.action?docID=819387}, publisher={Blackwell}, author={Macdonald, Sharon}, year={2006} }

@book{Macdonald_2006a, address={Malden, Mass}, title={A companion to museum studies}, volume={Blackwell companions in cultural studies}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781405157292}, publisher={Blackwell}, author={Macdonald, Sharon}, year={2006} }

@book{Macdonald_2006b, address={Malden, Mass}, title={A companion to museum studies}, volume={Blackwell companions in cultural studies}, url={http://www.vlebooks.com/vleweb/product/openreader?id=UCL&isbn=9781405157292}, publisher={Blackwell}, author={Macdonald, Sharon}, year={2006} }

@book{Machin_Angela Ellis Paine_2008, title={Management matters: a national survey of volunteer management capacity}, publisher={Institute for Volunteering Research}, author={Machin, Joanna and Angela Ellis Paine, Angela}, year={2008} }

@article{Martin_1990a, address={London}, title={Working with designers 1: getting started}, volume={90 (a)}, url={https://contentstore.cla.co.uk/secure/link?id=90987a37-ab06-e811-80cd-005056af4099}, number={4}, journal={Museums journal}, publisher={Museums Association}, author={Martin, D.}, year={1990}, pages={31–38} }

@article{Martin_1990b, address={London}, title={Working with designers 3: constructive roles}, volume={90 (c)}, url={https://contentstore.cla.co.uk/secure/link?id=2916c466-4107-e811-80cd-005056af4099}, number={8}, journal={Museums journal}, publisher={Museums Association [etc.]}, author={Martin, D.}, year={1990}, pages={33–37} }

@article{Martin_1990c, address={London}, title={Working with designers 1: getting started}, volume={90 (a)}, url={https://contentstore.cla.co.uk/secure/link?id=90987a37-ab06-e811-80cd-005056af4099}, number={4}, journal={Museums journal}, publisher={Museums Association}, author={Martin, D.}, year={1990}, pages={31–39} }

@article{Martin_1990d, address={London}, title={Working with designers 3: constructive roles}, volume={90 (c)}, url={https://contentstore.cla.co.uk/secure/link?id=2916c466-4107-e811-80cd-005056af4099}, number={8}, journal={Museums journal}, publisher={Museums Association [etc.]}, author={Martin, D.}, year={1990}, pages={33–37} }

@article{Martin_1990e, address={London}, title={Working with designers 2: keeping control}, volume={90 (b)}, url={https://contentstore.cla.co.uk/secure/link?id=5fbfe9dd-4007-e811-80cd-005056af4099}, number={6}, journal={Museums journal}, publisher={Museums Association [etc.]}, author={Martin, David}, year={1990}, pages={29–33} }

@book{Mason, Jennifer_2002, address={London}, edition={2nd ed}, title={Qualitative researching}, publisher={Sage}, author={Mason, Jennifer}, year={2002} }

@misc{Matarasso_1997a, address={UK}, title={Defining Values: Evaluating Arts Programmes’, The Social Impact of Arts Programmes, Working Paper 1}, url={http://www.culturenet.cz/res/data/004/000566.pdf}, publisher={COMEDIA}, author={Matarasso, F.}, year={1997} }

@misc{Matarasso_1997b, address={UK}, title={Use or Ornament? The social impact of participation in the arts}, url={http://www.feisean.org/downloads/Use-or-Ornament.pdf}, publisher={COMEDIA}, author={Matarasso, F.}, year={1997} }

@misc{Matarasso_1997c, address={UK}, title={Defining Values: Evaluating Arts Programmes’, The Social Impact of Arts Programmes, Working Paper 1}, url={http://www.culturenet.cz/res/data/004/000566.pdf}, publisher={COMEDIA}, author={Matarasso, F.}, year={1997} }

@misc{Matarasso_1997d, address={UK}, title={Use or Ornament? The social impact of participation in the arts}, url={http://www.feisean.org/downloads/Use-or-Ornament.pdf}, publisher={COMEDIA}, author={Matarasso, F.}, year={1997} }

@misc{Matarasso_1996, title={Defining values : evaluating arts programmes}, publisher={Comedia}, author={Matarasso, François}, year={1996} }

@misc{Matarasso, title={Use or Ornament? The Social Impact of Participation in the Arts}, publisher={Comedia}, author={Matarasso, François} }

@book{Mattingly, Jenny_Great Britain_Great Britain_Volunteer Centre_1984, address={Berkhamsted}, title={Volunteers in museums and galleries: the report of a survey into the work of volunteers in museums and galleries in the United Kingdom}, publisher={Volunteer Centre}, author={Mattingly, Jenny and Great Britain and Great Britain and Volunteer Centre}, year={1984} }

@inbook{Matusov_Rogoff_1995, address={Washington}, title={Evidence of development from people’s participation in communities of learners}, booktitle={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Matusov, E. and Rogoff, B.}, year={1995}, pages={97–104} }

@misc{McCallie_Bell_Lohwater_Falk_Lewenstein_Needham_Wiehe_2009a, address={Washington DC}, title={Many Experts, Many Audiences: Public Engagement with Science and Informal Science Education}, url={http://digitalcommons.calpoly.edu/cgi/viewcontent.cgi?article=1011&context=eth_fac}, publisher={Center for Advancement of Informal Science Education (CAISE)}, author={McCallie, E. and Bell, L. and Lohwater, T. and Falk, J. and Lewenstein, B. and Needham, C. and Wiehe, B.}, year={2009} }

@misc{McCallie_Bell_Lohwater_Falk_Lewenstein_Needham_Wiehe_2009b, address={Washington DC}, title={Many Experts, Many Audiences: Public Engagement with Science and Informal Science Education}, url={http://digitalcommons.calpoly.edu/cgi/viewcontent.cgi?article=1011&context=eth_fac}, publisher={Center for Advancement of Informal Science Education (CAISE)}, author={McCallie, E. and Bell, L. and Lohwater, T. and Falk, J. and Lewenstein, B. and Needham, C. and Wiehe, B.}, year={2009} }

@inbook{McLean_1993, address={Washington, D.C.}, title={Looking at exhibitions : One approach to criticism}, booktitle={Planning for people in museum exhibitions}, publisher={Association of Science-Technology Centers}, author={McLean, Kathleen}, year={1993}, pages={163–166} }

@book{McLean_Association of Science-Technology Centers_1993, address={Washington, D.C.}, title={Planning for people in museum exhibitions}, publisher={Association of Science-Technology Centers}, author={McLean, Kathleen and Association of Science-Technology Centers}, year={1993} }

@inbook{McManus _1993, address={London}, title={Families in museums}, booktitle={Towards the museum of the future: new European perspectives}, publisher={Routledge}, author={McManus , P. M.}, year={1993}, pages={81–97} }

@article{McManus_1986a, title={Reviewing the reviewers: Towards a critical language for didactic science exhibitions}, volume={5}, DOI={10.1016/0260-4779(86)90030-0}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1986}, month={Sep}, pages={213–226} }

@article{McManus_1986b, title={Reviewing the reviewers: Towards a critical language for didactic science exhibitions}, volume={5}, DOI={10.1016/0260-4779(86)90030-0}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1986}, month={Sep}, pages={213–226} }

@article{McManus_1987a, title={It’s the company you keep …:The social determination of learning-related behaviour in a science museum}, volume={6}, DOI={10.1016/0260-4779(87)90032-X}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P}, year={1987}, pages={263–270} }

@article{McManus_1987b, title={It’s the company you keep … The social determination of learning-related behaviour in a science museum}, volume={6}, DOI={10.1016/0260-4779(87)90032-X}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1987}, month={Sep}, pages={263–270} }

@article{McManus_1987c, title={It’s the company you keep … The social determination of learning-related behaviour in a science museum}, volume={6}, DOI={10.1016/0260-4779(87)90032-X}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1987}, month={Sep}, pages={263–270} }

@article{McManus_1987d, title={It’s the company you keep … The social determination of learning-related behaviour in a science museum}, volume={6}, DOI={10.1016/0260-4779(87)90032-X}, number={3}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1987}, month={Sep}, pages={263–270} }

@article{Mcmanus_1988, title={Good companions: More on the social determination of learning-related behaviour in a science museum}, volume={7}, DOI={10.1016/0260-4779(88)90049-0}, number={1}, journal={Museum Management and Curatorship}, author={Mcmanus, P}, year={1988}, pages={37–44} }

@article{McManus_1988a, title={Good companions: More on the social determination of learning-related behaviour in a science museum}, volume={7}, DOI={10.1016/0260-4779(88)90049-0}, number={1}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1988}, month={Mar}, pages={37–44} }

@article{McManus_1988b, title={Good companions: More on the social determination of learning-related behaviour in a science museum}, volume={7}, DOI={10.1016/0260-4779(88)90049-0}, number={1}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1988}, month={Mar}, pages={37–44} }

@article{McManus_1988c, title={Good companions: More on the social determination of learning-related behaviour in a science museum}, volume={7}, DOI={10.1016/0260-4779(88)90049-0}, number={1}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1988}, month={Mar}, pages={37–44} }

@article{McManus_1992, title={Topics in Museums and Science Education}, volume={20}, journal={Studies in science education}, author={McManus, P.}, year={1992}, pages={157–182} }

@article{McManus_1993, title={Memories as indicators of the impact of museum visits}, volume={12}, DOI={10.1016/0964-7775(93)90034-G}, number={4}, journal={Museum Management and Curatorship}, author={McManus, P.}, year={1993}, month={Dec}, pages={367–380} }

@article{McManus_1989a, address={New York}, title={Oh yes they do! How museum visitors read labels and interact with exhibit texts}, volume={32}, DOI={10.1111/j.2151-6952.1989.tb00718.x}, number={3}, journal={Curator}, publisher={American Museum of Natural History}, author={McManus, P. M.}, year={1989}, pages={174–189} }

@article{McManus_1989b, address={New York}, title={Oh yes they do! How museum visitors read labels and interact with exhibit texts}, volume={32}, DOI={10.1111/j.2151-6952.1989.tb00718.x}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={McManus, P. M.}, year={1989}, pages={174–189} }

@article{McManus_1996, title={Frames of reference : changes in evaluative attitudes to visitors}, volume={21}, number={3}, journal={The Journal of Museum Education}, author={McManus, P. M. }, year={1996}, pages={3–5} }

@inbook{McManus_2000, address={London}, edition={2nd ed}, title={Written communications for museums and heritage sites}, booktitle={Archaeological displays and the public: museology and interpretation}, publisher={Archetype}, author={McManus, P. M. }, year={2000}, pages={97–112} }

@article{McManus_2007, title={Museums and Visitor Studies Today. Keynote Address, Visitor Studies Conference, St. Paul, USA 1995}, volume={8}, number={1}, journal={Visitor Studies}, author={McManus, P. M. }, year={2007}, pages={1–12} }

@book{McManus, Paulette M._2000a, address={London}, edition={2nd ed}, title={Archaeological displays and the public: museology and interpretation}, url={https://doi.org/10.4324/9781315434575}, publisher={Archetype}, author={McManus, Paulette M.}, year={2000} }

@book{McManus, Paulette M._2000b, address={London}, edition={2nd ed}, title={Archaeological displays and the public: museology and interpretation}, url={https://doi.org/10.4324/9781315434575}, publisher={Archetype}, author={McManus, Paulette M.}, year={2000} }

@book{McQuail, Denis_1992, address={London}, title={Media performance: mass communication and the public interest}, publisher={Sage Publications}, author={McQuail, Denis}, year={1992} }

@book{McQuail, Denis_2005, address={London}, edition={5th ed}, title={McQuail’s mass communication theory}, publisher={SAGE}, author={McQuail, Denis}, year={2005} }

@book{McQuail, Denis_Windahl, Sven_1981, address={London}, title={Communication models: for the study of mass communications}, publisher={Longman}, author={McQuail, Denis and Windahl, Sven}, year={1981} }

@book{Merriman_1991, address={Leicester}, title={Beyond the glass case: the past, the heritage and the public in Britain}, volume={Leicester Museum studies}, publisher={Leicester University Press}, author={Merriman, Nick}, year={1991} }

@book{Merriman, Nick_2000a, address={London}, title={Beyond the glass case: the past, the heritage and the public}, publisher={Institute of Archaeology, University College London}, author={Merriman, Nick}, year={2000} }

@book{Merriman, Nick_2000b, address={London}, title={Beyond the glass case: the past, the heritage and the public}, publisher={Institute of Archaeology, University College London}, author={Merriman, Nick}, year={2000} }

@inbook{Middleton_1998, address={London}, title={Structural trends in society influencing the future for museums}, booktitle={New visions for museums in the 21st century}, publisher={Association of Independent Museums}, author={Middleton, Victor T. C.}, year={1998}, pages={27–52} }

@book{Miles, Matthew B._Huberman, A. M._1994, address={London}, edition={2nd ed}, title={Qualitative data analysis: an expanded sourcebook}, publisher={Sage}, author={Miles, Matthew B. and Huberman, A. M.}, year={1994} }

@article{Miles_1986, title={Museum audiences}, volume={5}, DOI={10.1016/0260-4779(86)90009-9}, number={1}, journal={Museum Management and Curatorship}, author={Miles, R.}, year={1986}, month={Mar}, pages={73–80} }

@book{Miles, R. S._1988, address={London}, edition={2nd rev. ed}, title={The design of educational exhibits}, publisher={Allen & Unwin}, author={Miles, R. S.}, year={1988} }

@inbook{Millar_1991, address={London}, title={Policy planning for volunteers}, volume={Heritage}, booktitle={Forward planning: a handbook of business, corporate and development planning for museums and galleries}, publisher={Museums & Galleries Commission in conjunction with Routledge}, author={Millar, S.}, year={1991} }

@book{Moll, Luis C._1992, address={Cambridge}, edition={New ed}, title={Vygotsky and education: instructional implications and applications of socio-historical psychology}, publisher={Cambridge University Press}, author={Moll, Luis C.}, year={1992} }

@article{Monger, address={London}, title={One step forward}, volume={101}, number={3}, journal={Museums journal}, publisher={Museums Association [etc.]}, author={Monger, G.}, pages={34–35} }

@book{Moore_Beazley_Maelzer_1998, address={Buckingham}, title={Researching disability issues}, volume={Disability, human rights and society}, publisher={Open University Press}, author={Moore, Michele and Beazley, Sarah and Maelzer, June}, year={1998} }

@book{Moore, Michele_Beazley, Sarah_Maelzer, June_1998, address={Buckingham}, title={Researching disability issues}, volume={Disability, human rights, and society}, publisher={Open University Press}, author={Moore, Michele and Beazley, Sarah and Maelzer, June}, year={1998} }

@book{Moroney, M. J._1965, address={Harmondsworth}, edition={3rd ed}, title={Facts from figures}, publisher={Penguin Books}, author={Moroney, M. J.}, year={1965} }

@article{Moussouri_1997, title={The Use of Children’s Drawings as an Evaluation Tool in the Museum}, volume={4}, journal={Museological Review}, author={Moussouri, T.}, year={1997}, pages={40–50} }

@misc{Moussouri_2002a, title={A context for the development of learning outcomes in museums, libraries and archives}, url={https://le.ac.uk/~/media/uol/docs/research-centres/rcmg/publications/lirp-analysis-paper-2.pdf?la=en}, publisher={MLA}, author={Moussouri, T.}, year={2002} }

@article{Moussouri_2003, title={Negotiated agendas: families in science and technology museums}, volume={25}, number={5}, journal={International Journal for Technology Management}, author={Moussouri, T.}, year={2003}, pages={477–489} }

@misc{Moussouri_2002b, title={A context for the development of learning outcomes in museums, archives and libraries}, journal={A context for the development of learning outcomes in museums, archives and libraries}, publisher={The Council for Museums, Archives and Libraries}, author={Moussouri, T. }, year={2002} }

@article{Moussouri_2003, title={Front-end and formative evaluation of an exhibition on Greek Mathematics}, volume={16}, journal={Current Trends in Audience Research and Evaluation}, author={Moussouri, T. and et al.}, year={2003}, pages={42–47} }

@article{Mulhearn_2009, title={Mutual benefits}, volume={109}, number={12}, journal={Museums journal}, author={Mulhearn, D.}, year={2009}, pages={32–35} }

@article{Museums Association of Pakistan_1990a, address={Peshawar}, title={Working with designers 2: keeping control}, volume={6}, url={https://contentstore.cla.co.uk/secure/link?id=5fbfe9dd-4007-e811-80cd-005056af4099}, journal={Museums journal}, author={Museums Association of Pakistan}, year={1990}, pages={29–33} }

@article{Museums Association of Pakistan_1990b, address={Peshawar}, title={Working with designers 2: keeping control}, volume={6}, url={https://contentstore.cla.co.uk/secure/link?id=5fbfe9dd-4007-e811-80cd-005056af4099}, journal={Museums journal}, author={Museums Association of Pakistan}, year={1990}, pages={29–33} }

@article{Newman_1999, title={Evaluating a web site for museums}, volume={11}, journal={Museum Practice}, author={Newman, A.}, year={1999}, pages={45–47} }

@misc{O’Brien_2010a, title={Measuring the value of culture: a report to the Department for Culture Media and Spor - measuring-the-value-culture-report.pdf}, url={https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/77933/measuring-the-value-culture-report.pdf}, author={O’Brien, D.}, year={2010} }

@misc{O’Brien_2010b, title={Measuring the value of culture: a report to the Department for Culture Media and Spor - measuring-the-value-culture-report.pdf}, url={https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/77933/measuring-the-value-culture-report.pdf}, author={O’Brien, D.}, year={2010} }

@inbook{Ogbu_1995, address={Washington}, title={The Influence of culture on learning and behaviour}, booktitle={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Ogbu, J.U.}, year={1995}, pages={79–96} }

@book{Oliver_Barton_1997a, address={Leeds}, title={Disability studies: past, present and future}, publisher={The Disability Press}, author={Oliver, Mike and Barton, Len}, year={1997} }

@book{Oliver_Barton_1997b, address={Leeds}, title={Disability studies: past, present and future}, publisher={The Disability Press}, author={Oliver, Mike and Barton, Len}, year={1997} }

@article{Orr_2006a, title={Museum Volunteering: Heritage as ‘Serious Leisure’}, volume={12}, url={http://www.tandfonline.com/doi/pdf/10.1080/13527250500496169}, number={2}, journal={International Journal Heritage Studies}, author={Orr, N.}, year={2006}, pages={194–210} }

@article{Orr_2006b, title={Museum Volunteering: Heritage as ‘Serious Leisure’}, volume={12}, url={http://www.tandfonline.com/doi/pdf/10.1080/13527250500496169}, number={2}, journal={International Journal Heritage Studies}, author={Orr, N.}, year={2006}, pages={194–210} }

@article{Pardo_1998a, title={Audiovisual installation as a strategy for the modernization of heritage presentation spaces}, volume={5}, journal={ICOM / AVICOM Study Series }, author={Pardo, J. }, year={1998}, pages={17–21} }

@article{Pardo_1998b, title={Audiovisual installation as a strategy for the modernization of heritage presentation spaces}, volume={5}, journal={ICOM / AVICOM Study Series }, author={Pardo, J. }, year={1998}, pages={17–21} }

@inbook{Paris_2002a, address={London}, title={Children learning with objects in informal learning environments}, booktitle={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={Paris, S.}, year={2002}, pages={37–54} }

@book{Paris, Scott G._2002a, address={London}, title={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={Paris, Scott G.}, year={2002} }

@book{Paris_2002b, address={Mahwah, N.J.}, title={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={Paris, Scott G.}, year={2002} }

@book{Paris, Scott G._2002b, address={London}, title={Perspectives on object-centered learning in museums}, publisher={Lawrence Erlbaum Associates}, author={Paris, Scott G.}, year={2002} }

@inbook{Pearce_1994a, address={London}, title={Museum objects}, volume={Leicester readers in museum studies}, url={https://www.dawsonera.com/abstract/9780203428276}, booktitle={Interpreting objects and collections}, publisher={Routledge}, author={Pearce, S.}, year={1994}, pages={9–11} }

@book{Pearce, Susan M._1993, address={Washington, D.C.}, title={Museums, objects and collections: a cultural study}, publisher={Smithsonian Institution Press}, author={Pearce, Susan M.}, year={1993} }

@inbook{Pearce_1993, address={Washington, D.C.}, title={Meaning as structure}, booktitle={Museums, objects and collections: a cultural study}, publisher={Smithsonian Institution Press}, author={Pearce, Susan M.}, year={1993}, pages={166–191} }

@book{Pearce, Susan M._1994a, address={London}, title={Interpreting objects and collections}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Pearce, Susan M.}, year={1994} }

@inbook{Pearce_1994b, address={London}, title={Thinking about things}, volume={Leicester readers in museum studies}, booktitle={Interpreting objects and collections}, publisher={Routledge}, author={Pearce, Susan M.}, year={1994}, pages={125–132} }

@inbook{Pearce_1994c, address={London}, title={Objects as meaning; or narrating the past}, volume={Leicester readers in museum studies}, booktitle={Interpreting objects and collections}, publisher={Routledge}, author={Pearce, Susan M.}, year={1994}, pages={19–29} }

@book{Pearce, Susan M._1994b, address={London}, title={Interpreting objects and collections}, volume={Leicester readers in museum studies}, publisher={Routledge}, author={Pearce, Susan M.}, year={1994} }

@book{Pearce, Susan M._1995, address={London}, title={On collecting: an investigation into collecting in the European tradition}, volume={Collecting cultures}, publisher={Routledge}, author={Pearce, Susan M.}, year={1995} }

@inbook{Peterson _1991, address={[Pittsburgh, Pa.]}, title={Evaluation of Hypermedia and Interactivity in the Museum: A Constructivist Approach to Instructional Design}, volume={Archives and Museum Informatics technical report}, booktitle={Hypermedia & interactivity in museums: proceedings of an international conference [October 14-16, 1991, Sheraton Station Square, Pittsburgh, Pennsylvania]}, publisher={Archives & Museum Informatics}, author={Peterson , A.J.}, year={1991}, pages={74–80} }

@book{Piaget, Jean_1951, address={London}, title={Play, dreams and imitation in childhood}, volume={Heinemann education series}, publisher={Heinemann}, author={Piaget, Jean}, year={1951} }

@book{Pownall, Jane_Stone, Peter G._1992, address={[London]}, title={A teacher’s guide to science and the historic environment}, volume={Education on site}, publisher={English Heritage}, author={Pownall, Jane and Stone, Peter G.}, year={1992} }

@article{Prentice_1997, title={Seeking Generic Motivations for Visiting and Not Visiting Museums and Like Cultural Attractions}, volume={16}, DOI={10.1016/S0260-4779(97)89078-4}, number={1}, journal={Museum Management and Curatorship}, author={Prentice, R.}, year={1997}, month={Mar}, pages={45–70} }

@article{Prentice_Davies_Beeho_1997, title={Seeking Generic Motivations for Visiting and Not Visiting Museums and Like Cultural Attractions}, volume={16}, DOI={10.1080/09647779700501601}, number={1}, journal={Museum Management and Curatorship}, author={Prentice, Richard and Davies, Andrea and Beeho, Alison}, year={1997}, pages={45–70} }

@article{Price_Hein_1991, title={More than a Field Trip: Science Programmes for Elementary School Groups at Museums}, volume={13}, url={http://www.tandfonline.com/doi/pdf/10.1080/0950069910130502}, number={5}, journal={International Journal of Science Education}, author={Price, S. and Hein, G.}, year={1991} }

@inbook{Pye_2007, address={Walnut Creek, Calif}, title={Introduction: the power of touch}, volume={Publications of the Institute of Archaeology, University College London}, booktitle={The power of touch: handling objects in museum and heritage contexts}, publisher={Left Coast Press}, author={Pye, Elizabeth}, year={2007}, pages={13–30} }

@article{R._1997, title={No Royal Road to Learning: A Commentary on Constructivism}, volume={XII}, number={3 & 4}, journal={Visitor behavior}, author={R., Miles}, year={1997}, pages={7–13} }

@article{Ramey-Gassert_1994, title={Reexamining connections: Museums as science learning environments}, volume={78}, number={4}, journal={Science education}, author={Ramey-Gassert, L. and et al. }, year={1994}, pages={345–363} }

@article{Rand, Judy._1990a, address={Jacksonville, Ala.}, title={Fish stories that hook readers : interpretive graphics at the Monterey Bay Aquarium}, url={http://trove.nla.gov.au/work/21096801?selectedversion=NBD8515544}, publisher={Center for Social Design}, author={Rand, Judy.}, year={1990} }

@article{Rand, Judy._1990b, address={Jacksonville, Ala.}, title={Fish stories that hook readers : interpretive graphics at the Monterey Bay Aquarium}, url={http://trove.nla.gov.au/work/21096801?selectedversion=NBD8515544}, publisher={Center for Social Design}, author={Rand, Judy.}, year={1990} }

@inbook{Reason_1994, address={Thousand Oaks}, title={Three Approaches to Participative Inquiry}, booktitle={Handbook of qualitative research}, publisher={Sage}, author={Reason, P.}, year={1994} }

@inbook{Reason_2000, address={London}, edition={2nd ed}, title={Three Approaches to Participative Inquiry}, booktitle={Handbook of qualitative research}, publisher={Sage Publications}, author={Reason, P.}, year={2000}, pages={324–339} }

@article{Rennie_Johnston_2004a, title={The nature of learning and its implications for research on learning from museums}, volume={88}, DOI={10.1002/sce.20017}, number={S1}, journal={Science Education}, author={Rennie, L�onie J. and Johnston, David J.}, year={2004}, month={Jul}, pages={S4–S16} }

@article{Rennie_Johnston_2004b, title={The nature of learning and its implications for research on learning from museums}, volume={88}, DOI={10.1002/sce.20017}, number={S1}, journal={Science Education}, author={Rennie, L�onie J. and Johnston, David J.}, year={2004}, month={Jul}, pages={S4–S16} }

@book{Resource: The Council for Museums, Archives and Libraries_2001a, address={[London]}, title={Renaissance in the regions: a new vision for England’s museums}, publisher={Resource}, author={Resource: The Council for Museums, Archives and Libraries}, year={2001} }

@book{Resource: The Council for Museums, Archives and Libraries_2001b, address={[London]}, title={Renaissance in the regions: a new vision for England’s museums}, publisher={Resource}, author={Resource: The Council for Museums, Archives and Libraries}, year={2001} }

@article{Rice_1997a, address={Washington, DC}, title={Modern art: making people mad?}, journal={Museum news}, publisher={American Association of Museums}, author={Rice, D.}, year={1997}, pages={53–58} }

@article{Rice_1997b, address={Washington, DC}, title={Modern art: making people mad?}, journal={Museum news}, publisher={American Association of Museums}, author={Rice, D.}, year={1997}, pages={53–58} }

@book{Roberts, Lisa C._1997, address={London}, title={From knowledge to narrative: educators and the changing museum}, publisher={Smithsonian Institution Press}, author={Roberts, Lisa C.}, year={1997} }

@inbook{Roschelle_1995, address={Washington}, title={Learning in interactive environments: prior knowledge and new experience}, booktitle={Public institutions for personal learning: establishing a research agenda}, publisher={American Association of Museums}, author={Roschelle, J.}, year={1995}, pages={37–51} }

@article{Russell _1999, title={Project Explore: Please Touch Museum and Havard Museum’s Project Zero}, volume={37}, number={1}, journal={Informal Learning}, author={Russell , R. L. }, year={1999}, pages={4–5} }

@book{Schuster_1991a, address={Washington}, title={The audience for American art museums}, volume={Research Division report / National Endowment for the Arts}, publisher={Seven Locks Press}, author={Schuster, J. Mark Davidson}, year={1991} }

@book{Schuster, J. Mark Davidson_1991, address={Washington}, title={The audience for American art museums}, volume={Research Division report / National Endowment for the Arts}, publisher={Seven Locks Press}, author={Schuster, J. Mark Davidson}, year={1991} }

@book{Schuster_1991b, address={Washington}, title={The audience for American art museums}, volume={Research Division report / National Endowment for the Arts}, publisher={Seven Locks Press}, author={Schuster, J. Mark Davidson}, year={1991} }

@article{Screven_1990, address={Milwaukee, Wis}, title={Uses of evaluation before, during and after exhibit design}, volume={1}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-327-8-VSA-a0b1l2-a_5730.pdf}, number={2}, journal={ILVS review: a journal of visitor behavior}, publisher={nternational Laboratory for Visitor Studies, Dept. of Psychology, University of Wisconsin-Milwaukee}, author={Screven, C.}, year={1990}, pages={36–66} }

@book{Screven, Chandler G._Blais, Andrée_Société des musées québécois_Musée de la civilisation (Québec)_1995a, address={Montréal}, title={Text in the exhibition medium}, volume={Museo}, publisher={Société des musées québécois}, author={Screven, Chandler G. and Blais, Andrée and Société des musées québécois and Musée de la civilisation (Québec)}, year={1995} }

@book{Screven, Chandler G._Blais, Andrée_Société des musées québécois_Musée de la civilisation (Québec)_1995b, address={Montréal}, title={Text in the exhibition medium}, volume={Museo}, publisher={Société des musées québécois}, author={Screven, Chandler G. and Blais, Andrée and Société des musées québécois and Musée de la civilisation (Québec)}, year={1995} }

@book{Serrell, Beverly_1988a, address={Nashville, Tenn}, title={Making exhibit labels: a step by step guide}, publisher={AASLH Press}, author={Serrell, Beverly}, year={1988} }

@book{Serrell, Beverly_1988b, address={Nashville, Tenn}, title={Making exhibit labels: a step by step guide}, publisher={AASLH Press}, author={Serrell, Beverly}, year={1988} }

@book{Serrell, Beverly_1996, address={Oxford}, title={Exhibit labels: an interpretive approach}, publisher={Alta Mira}, author={Serrell, Beverly}, year={1996} }

@inbook{Shettel _1991, address={Jacksonville, Ala}, title={Research and Evaluation: Two Concepts or One?}, volume={1}, booktitle={Visitor studies: theory, research, and practice, volume 3}, publisher={Center for Social Design}, author={Shettel , H.H.}, year={1991}, pages={35–39} }

@article{Shettel_1996, title={Some Thoughts on the Politics of Evaluation}, volume={X1}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-4B-8-VSA-a0a1i9-a_5730.pdf}, number={2}, journal={Visitor behaviour}, author={Shettel, H.}, year={1996}, pages={3–3} }

@book{Silverman, David_2006, address={London}, edition={3rd ed}, title={Interpreting qualitative data: methods for analyzing talk, text and interaction}, publisher={SAGE}, author={Silverman, David}, year={2006} }

@inbook{Silverman_1989, address={London}, title={‘Johnny Showed Us the Butterflies’: The Museum as a Family Therapy Tool}, booktitle={Museum visits and activities for family life enrichment}, publisher={Haworth}, author={Silverman, L.}, year={1989}, pages={131–150} }

@article{Silverman_1995a, address={[New York}, title={Visitor Meaning-Making in Museums for a New Age}, volume={38}, DOI={10.1111/j.2151-6952.1995.tb01052.x}, number={3}, journal={Curator}, publisher={American Museum of Natural History]}, author={Silverman, L.}, year={1995}, pages={161–170} }

@article{Silverman_1995b, address={New York}, title={Visitor Meaning-Making in Museums for a New Age}, volume={38}, url={http://ls-tlss.ucl.ac.uk/course-materials/ARCLG034_65657.pdf}, number={3}, journal={Curator}, publisher={American Museum of Natural History}, author={Silverman, L.}, year={1995}, pages={161–170} }

@article{Silverman_1995c, address={[New York}, title={Visitor Meaning-Making in Museums for a New Age}, volume={38}, DOI={10.1111/j.2151-6952.1995.tb01052.x}, number={3}, journal={Curator}, publisher={American Museum of Natural History]}, author={Silverman, L.}, year={1995}, pages={161–170} }

@book{Silverman_1998, address={USA}, title={The Therapeutic Potential of Museums: A Guide to Social Service/Museum Collaboration}, url={http://books.google.co.uk/books/about/The_Therapeutic_Potential_of_Museums.html?id=OdQBHQAACAAJ}, publisher={Institute of Museum and Library Services, 1998}, author={Silverman, L.}, year={1998} }

@article{Silverman_1999a, title={Meaning Making Matters Communication consequences and Exhibit Design}, url={http://name-aam.org/uploads/downloadables/EXH.fall_99/EXH_fall_99_Meaning%20Making%20Matters%20Communication%20consequences%20and%20Exhibit%20Design_Silverman.pdf}, number={Fall}, journal={Exhibitionist}, author={Silverman, L.H.}, year={1999} }

@article{Silverman_1999b, title={Meaning making matters: communication, consequences and exhibit design}, url={https://www.name-aam.org/s/EXH_fall_99_Meaning-Making-Matters-Communication-consequences-and-Exhibit-Design_Silverman.pdf}, number={Fall Issue}, journal={Exhibitionist}, author={Silverman, L.H.}, year={1999} }

@article{Silverman_1999c, title={Meaning Making Matters Communication consequences and Exhibit Design}, url={http://name-aam.org/uploads/downloadables/EXH.fall_99/EXH_fall_99_Meaning%20Making%20Matters%20Communication%20consequences%20and%20Exhibit%20Design_Silverman.pdf}, number={Fall}, journal={Exhibitionist}, author={Silverman, L.H.}, year={1999} }

@book{Simon_2010, address={Santa Cruz}, title={The Participatory Museum}, url={http://www.participatorymuseum.org/read/}, author={Simon, N.}, year={2010} }

@article{Sless_1995a, address={Fitzroy, Victoria, Australia}, title={Mistakes about Multi-media}, volume={4}, number={2}, journal={Museum national}, publisher={Council of Australian Museum Associations}, author={Sless, D.}, year={1995}, pages={7–9} }

@article{Sless_1995b, address={Fitzroy, Victoria, Australia}, title={Mistakes about Multi-media}, volume={4}, number={2}, journal={Museum national}, publisher={Council of Australian Museum Associations}, author={Sless, D.}, year={1995}, pages={7–9} }

@inbook{Smith_1997, address={London}, title={Organising volunteers}, booktitle={Voluntary matters: management & good practice in the voluntary sector}, publisher={The Directory of Social Change for The Media Trust}, author={Smith, J. D.}, year={1997} }

@book{Smith_2006, address={London}, title={Uses of heritage}, publisher={Routledge}, author={Smith, Laurajane}, year={2006} }

@article{SOREN_1995, title={Triangulation strategies and images of museums as sites for lifelong learning}, volume={14}, DOI={10.1016/0260-4779(95)00011-G}, number={1}, journal={Museum Management and Curatorship}, author={SOREN, B}, year={1995}, month={Mar}, pages={31–46} }

@inbook{Spence_2007, address={Walnut Creek, Calif}, title={Making sense of touch: a multisensory approach to the perception of objects}, volume={Publications of the Institute of Archaeology, University College London}, booktitle={The power of touch: handling objects in museum and heritage contexts}, publisher={Left Coast Press}, author={Spence, C.}, year={2007} }

@inbook{Spencer_1999, address={London}, edition={2nd ed}, title={An overview of the exhibition planning process}, volume={Professional museum and heritage series}, booktitle={The manual of museum planning}, publisher={The Stationery Office}, author={Spencer, H.}, year={1999}, pages={79–83} }

@article{Spock_1996, title={Evaluation Climates and Conversations}, volume={XI}, number={2}, journal={Visitor Behavior}, author={Spock, M.}, year={1996}, pages={8–10} }

@inbook{Spock_Jensen Leichter_1999, address={[s.l.]}, title={Learning from Ourselves: Pivotal Stories of Museum Professionals}, booktitle={Bridges to understanding children’s museums}, publisher={Nina F. Gibans}, author={Spock, M. and Jensen Leichter, H.}, year={1999}, pages={41–81} }

@article{Stannett_1998, address={[Manchester]}, title={Reading between the lines}, volume={8}, number={2}, journal={Interpretation: Journal of the association for heritage interpretation}, publisher={Association for Heritage Interpretation}, author={Stannett, Annette}, year={1998}, pages={5–7} }

@article{Stevens_Hall_1997, title={Seeing Tornado: How Video Traces mediate visitor understandings of (natural?) phenomena in a science museum- Wiley Online Library}, volume={81}, number={6}, journal={Science education}, author={Stevens, R. and Hall, R.}, year={1997}, pages={735–746} }

@article{Stevenson_1991, title={The Long-Term Impact of Interactive Exhibits}, volume={13}, number={5}, journal={International journal of science education}, author={Stevenson, J. }, year={1991}, pages={521–531} }

@inbook{Sund_1982, address={Columbus}, edition={2nd ed}, title={Piaget’s Theory: an exploration}, booktitle={Piaget for educators}, publisher={Merrill}, author={Sund, Robert B.}, year={1982}, pages={22–42} }

@inbook{Sykes_1992, address={Jacksonville, Ala}, title={Evaluating Exhibits for Children: What Is a Meaningful Play Experience?}, url={http://kora.matrix.msu.edu/files/31/173/1F-AD-1F9-8-VSA-a0a4w2-a_5730.pdf}, booktitle={Visitor studies: theory, research, and practice, volume 4}, publisher={Center for Social Design}, author={Sykes, M.}, year={1992}, pages={227–233} }

@article{Thompson_2005, title={Strike Action}, volume={110}, journal={Volunteering Magazine}, author={Thompson, M.}, year={2005} }

@book{Tilden, Freeman_1977, address={Chapel Hill}, edition={3d ed}, title={Interpreting our heritage}, volume={Chapel Hill books}, publisher={University of North Carolina Press}, author={Tilden, Freeman}, year={1977} }

@article{Toppin_1991, title={Project management: how to keep major projects under control}, volume={March}, url={https://contentstore.cla.co.uk//secure/link?id=961a9127-4b36-e711-80c9-005056af4099}, journal={Museum development}, author={Toppin, G.}, year={1991}, pages={20–24} }

@article{Tuckey_1992, address={New York}, title={Schoolchildren’s Reactions to an Interactive Science Centre}, volume={35}, url={https://contentstore.cla.co.uk//secure/link?id=0a0dc48e-4a36-e711-80c9-005056af4099}, number={1}, journal={Curator}, publisher={American Museum of Natural History}, author={Tuckey, C. J.}, year={1992}, pages={28–38} }

@article{Tunnicliff_1997, title={School Visits to Zoos and Museums: A Missed Educational Opportunity?}, volume={19}, number={9}, journal={International journal of science education}, author={Tunnicliff, S.}, year={1997}, pages={1039–1056} }

@article{Tunnicliff_Osborne_1995, title={What Do Zoos and Museums Have to Offer Young Children for Learning About Animals?}, volume={16}, journal={JEM: journal of education in museums}, publisher={GEM}, author={Tunnicliff, S. and Osborne, J.}, year={1995}, pages={16–19} }

@book{Uzzell, David L._1989, address={London}, title={Heritage interpretation}, publisher={Belhaven}, author={Uzzell, David L.}, year={1989} }

@book{Velarde, Giles_2001a, address={Aldershot}, edition={2nd ed}, title={Designing exhibitions: museums, heritage, trade and world fairs}, publisher={Ashgate}, author={Velarde, Giles}, year={2001} }

@book{Velarde, Giles_2001b, address={Aldershot}, edition={2nd ed}, title={Designing exhibitions: museums, heritage, trade and world fairs}, publisher={Ashgate}, author={Velarde, Giles}, year={2001} }

@book{Vergo, Peter_1989, address={London}, title={The new museology}, volume={Critical views}, publisher={Reaktion}, author={Vergo, Peter}, year={1989} }

@book{Watson, Philip J._McManus, Paulette M._Jones, Jane Peirson_Werner, Susan_Birmingham Museums and Art Gallery_1993, address={Birmingham}, title={Gallery 33: a visitor study}, publisher={Birmingham Museums and Art Gallery}, author={Watson, Philip J. and McManus, Paulette M. and Jones, Jane Peirson and Werner, Susan and Birmingham Museums and Art Gallery}, year={1993} }

@book{Wenger_1998a, address={Cambridge}, title={Communities of practice: learning, meaning, and identity}, volume={Learning in doing}, publisher={Cambridge University Press}, author={Wenger, Etienne}, year={1998} }

@book{Wenger, Etienne_1998, address={Cambridge}, title={Communities of practice: learning, meaning, and identity}, volume={Learning in doing}, publisher={Cambridge University Press}, author={Wenger, Etienne}, year={1998} }

@book{Wenger_1998b, address={Cambridge}, title={Communities of practice: learning, meaning, and identity}, volume={Learning in doing}, publisher={Cambridge University Press}, author={Wenger, Etienne}, year={1998} }

@inbook{White_1990, address={Washington, D.C}, title={What Have We Discovered about Discovery Rooms}, booktitle={What research says about learning in science museums}, publisher={Association of Science-Technology Centers}, author={White, J.}, year={1990}, pages={7–9} }

@book{White, Richard T._Gunstone, Richard F._1992, address={London}, title={Probing understanding}, publisher={Falmer}, author={White, Richard T. and Gunstone, Richard F.}, year={1992} }

@book{Williams _1997, title={How the Arts Measure Up: Australian Research into Social Impact. Working Paper }, journal={The Social Impact of Arts Programs}, publisher={COMEDIA}, author={Williams , D. }, year={1997}, pages={1–36} }

@inbook{Wing_Giachritsis_Roberts_2007, address={Walnut Creek, Calif}, title={Weighing up the value of touch}, volume={Publications of the Institute of Archaeology, University College London}, booktitle={The power of touch: handling objects in museum and heritage contexts}, publisher={Left Coast Press}, author={Wing, A. and Giachritsis, C. and Roberts, R.}, year={2007}, pages={31–44} }

@article{Wittlin_1971, address={New York}, title={Hazards of communication by exhibits}, volume={14}, url={https://contentstore.cla.co.uk//secure/link?id=0c0dc48e-4a36-e711-80c9-005056af4099}, number={2}, journal={Curator}, publisher={American Museum of Natural History}, author={Wittlin, A.}, year={1971}, pages={138–150} }

@inbook{Wyszomirski_1999, address={[s.l.]}, title={Learning from Research}, booktitle={Bridges to understanding children’s museums}, publisher={Nina F. Gibans}, author={Wyszomirski, M.J.}, year={1999}, pages={131–142} }

@article{Xanthoudaki_1997, title={Museum and gallery educational programmes: learning processes and contribution to art education}, volume={18}, url={https://contentstore.cla.co.uk/secure/link?id=f5a1b482-5a07-e811-80cd-005056af4099}, journal={JEM: journal of education in museums}, publisher={GEM}, author={Xanthoudaki, M.}, year={1997}, pages={29–31} }

@article{Xanthoudaki_1998, title={Educational provision for young people as independent visitors to art museums and galleries: issues of learning and training}, volume={17}, DOI={10.1016/S0260-4779(98)00039-9}, number={2}, journal={Museum Management and Curatorship}, author={Xanthoudaki, M.}, year={1998}, month={Jun}, pages={159–172} }

@inbook{Yahya_1996, address={Atlantic Highlands, NJ}, title={Mindful Play! or Mindless Learning!: Modes of Exploring Science in Museums}, volume={New research in museum studies}, booktitle={Exploring science in museums}, publisher={Athlone}, author={Yahya, I.}, year={1996}, pages={123–147} }

@misc{Yates_2006, title={Working with Volunteers: an introduction to good practice}, publisher={AIM Focus Paper}, author={Yates, B. }, year={2006} }

@article{Visitor Behaviour: Special Issue on Exhibit Learning_1989a, volume={4}, url={http://kora.matrix.msu.edu/files/31/176/1F-B0-21-37-VSA-a0a1f0-a_6366.pdf}, number={3}, year={1989} }

@article{Visitor Behaviour: Special Issue on Exhibit Learning_1989b, volume={4}, url={http://kora.matrix.msu.edu/files/31/176/1F-B0-21-37-VSA-a0a1f0-a_6366.pdf}, number={3}, year={1989} }

@misc{Centres for Social Change: Museums, Galleries and Archives for All_2000a, address={UK}, url={http://webarchive.nationalarchives.gov.uk/20080727070159/http://www.mla.gov.uk/policy/responses/socchng?print=print}, publisher={DCMS}, year={2000} }

@misc{Centres for Social Change: Museums, Galleries and Archives for All_2000b, address={UK}, url={http://webarchive.nationalarchives.gov.uk/20080727070159/http://www.mla.gov.uk/policy/responses/socchng?print=print}, publisher={DCMS}, year={2000} }

@misc{Modelling the volunteer experience: findings from the heritage sector._2002a, url={http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/VA-Documents/VA4_2/article1_smith.pdf}, publisher={Institute for Volunteering Research}, year={2002} }

@misc{Volunteers in the Cultural Sector in England_2002a, url={http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/Migrated-Resources/Documents/V/volunteers_culture_sector.pdf}, publisher={Institute for Volunteering Research}, year={2002} }

@misc{Volunteers in the Cultural Sector in England_2002b, url={http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/Migrated-Resources/Documents/V/volunteers_culture_sector.pdf}, publisher={Institute for Volunteering Research}, year={2002} }

@misc{Modelling the volunteer experience: findings from the heritage sector._2002b, url={http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/VA-Documents/VA4_2/article1_smith.pdf}, publisher={Institute for Volunteering Research}, year={2002} }

@misc{Volunteering in Museums: Key Findings and Issues from Literature_2005a, url={http://www.baringfoundation.org.uk/litreview.pdf}, year={2005} }

@misc{Volunteering in Museums: Key Findings and Issues from Literature_2005b, url={http://www.baringfoundation.org.uk/litreview.pdf}, year={2005} }

@misc{Charter for the Interpretation and Presentation of Cultural Heritage Sites_2007a, url={https://www.getty.edu/conservation/publications_resources/research_resources/charters/charter75.html}, publisher={ICOMOS}, year={2007} }

@misc{Facilitating organisational effectiveness among volunteeers in sport_2007, url={http://www.ivr.org.uk/images/stories/Institute-of-Volunteering-Research/VA-Documents/VA8_3/article5_taylor.pdf}, publisher={Institute of Volunteering Research}, year={2007} }

@misc{Charter for the Interpretation and Presentation of Cultural Heritage Sites_2007b, url={https://www.getty.edu/conservation/publications_resources/research_resources/charters/charter75.html}, publisher={ICOMOS}, year={2007} }

@misc{Culture, knowledge and understanding: great museums and libraries for everyone_2011a, url={http://www.artscouncil.org.uk/media/uploads/pdf/culture_knowledge_and_understanding.pdf}, publisher={Arts Council England}, year={2011} }

@misc{A review of research and literature on museums and libraries_2011a, url={http://www.artscouncil.org.uk/publication_archive/museums-and-libraries-research-review/}, publisher={Arts Council England}, year={2011} }

@misc{Achieving great art for everyone: A strategic framework for the arts_2011a, url={http://www.artscouncil.org.uk/media/uploads/achieving_great_art_for_everyone.pdf}, publisher={Arts Council England}, year={2011} }

@misc{A review of research and literature on museums and libraries_2011b, url={http://www.artscouncil.org.uk/publication_archive/museums-and-libraries-research-review/}, publisher={Arts Council England}, year={2011} }

@misc{A review of research and literature on museums and libraries_2011c, url={http://www.artscouncil.org.uk/publication_archive/museums-and-libraries-research-review/}, publisher={Arts Council England}, year={2011} }

@misc{Culture, knowledge and understanding: great museums and libraries for everyone_2011b, url={http://www.artscouncil.org.uk/media/uploads/pdf/culture_knowledge_and_understanding.pdf}, publisher={Arts Council England}, year={2011} }

@misc{Achieving great art for everyone: A strategic framework for the arts_2011b, url={http://www.artscouncil.org.uk/media/uploads/achieving_great_art_for_everyone.pdf}, publisher={Arts Council England}, year={2011} }

@misc{Digital Participation and Learning: 22 Case Studies_2011a, url={http://www.imagemakers.uk.com/wp-content/uploads/2012/09/HLF-Digital-Report-v9.pdf}, publisher={HLF}, year={2011} }

@misc{Achieving great art for everyone: A strategic framework for the arts_2011c, url={http://www.artscouncil.org.uk/media/uploads/achieving_great_art_for_everyone.pdf}, publisher={Arts Council England}, year={2011} }

@misc{Culture, knowledge and understanding: great museums and libraries for everyone_2011c, url={http://www.artscouncil.org.uk/media/uploads/pdf/culture_knowledge_and_understanding.pdf}, publisher={Arts Council England}, year={2011} }

@misc{A review of research and literature on museums and libraries_2011d, url={http://www.artscouncil.org.uk/publication_archive/museums-and-libraries-research-review/}, publisher={Arts Council England}, year={2011} }

@misc{Digital Participation and Learning: 22 Case Studies_2011b, url={http://www.imagemakers.uk.com/wp-content/uploads/2012/09/HLF-Digital-Report-v9.pdf}, publisher={HLF}, year={2011} }

@misc{Culture, knowledge and understanding: great museums and libraries for everyone_2011d, url={http://www.artscouncil.org.uk/media/uploads/pdf/culture_knowledge_and_understanding.pdf}, publisher={Arts Council England}, year={2011} }

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@misc{W. K. Kellogg Foundation }

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@misc{Research Cemtre for Museums and Galleries, url={http://www2.le.ac.uk/departments/museumstudies/rcmg} }

@misc{V&A evaluation reports, url={http://www.vam.ac.uk/content/articles/l/evaluation-at-the-v-and-a/} }

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@misc{British Museum - Visitor research, url={http://www.britishmuseum.org/research/research_projects/all_current_projects/visitor_research.aspx} }

@misc{Museums, libraries and archives: Inspiring learning }

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